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    Cricket Wireless Authorized Retailer

    3.0 (2 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 1 month ago

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    T-Mobile Experience Store

    T-Mobile Experience Store

    2.1(18 reviews)
    6.8 miSouth Tampa

    If I could review T-Mobile @3432 Kennedy Blvd,Tpa leaving without a I would. 8/6/2025…read more A female rep ( just had moved here from MI) told me that this was the last week that I could get a "Free Samsung Galaxy 8 Watch Phone with Falls Alert Protection" as I had told her I was looking for one for my wife who has Parkinson's. She said that I could get 2 of these watches Free + a reasonable monthly fee+ *Insurance that she said I could drop in *3 months. Turns out these watches DO NOT signal for 911 when you fall. I had a bad fall & it didn't call 911. Our Monthly T-Mobile bill has doubled randomly with multiple charges of $1. Spoke to a Supervisor who said it would take $700+ to pay the balance for the 2 "free watch phones" or she said, "Maybe you could sell them online". To say that T-MOBILE has had a serious decline in the 14 years we've had them is an understatement. Calling their Corporate office in "Bellevue, Washington today. T-MOBILE is not a member of BBB, however their complaint rating is " 1.83 in negative ratings of which they have thousands. "If something seems to good to be True.. it is probably NOT True. Walk on by

    Very understaffed, expect long waits. After they shut down a bunch of the smaller locations over…read morethe last few years, the remaining stores are much busier, so every time I've been recently, I have been advised that there would be an hour long wait. The staff is friendly, but they are overworked and overwhelmed.

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    T-Mobile Experience Store
    T-Mobile Experience Store
    T-Mobile Experience Store

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    Apple International Plaza

    Apple International Plaza

    2.6(312 reviews)
    5.1 miInternational
    $$$

    Josh at the Apple Store at International Mall Tampa was incredible. I had a one-of-a-kind problem…read morethat both Verizon and Best Buy could not solve. Both referred me to Apple. I wasn't hopeful that the problem had a solution. I was immediately greeted at the Apple Store and within 5 minutes, Josh had started looking at my phone. He was able to patiently work through multiple stages to correct the problem. I don't write reviews! But I'm very impressed with the professionalism and skills that Josh showed. Thank you!

    I have been nursing my old iPad Mini along for the past year as it has been unable to do any more…read moreApple iOS updates. I finally brought it into the store to see if anything could be done. I did not have an appointment for the Genius Bar, but the guy in the front took my info down, and told me it would only be about half an hour. I wandered off, and in about 10 minutes, I received notice that my appointment was ready. The guy helping me was super thorough and knowledgeable. He confirmed what I already knew - that my iPad needed to be replaced with a new one. Fortunately, I could get a trade in amount of $190, so that helped substantially with purchasing a new one. The apple "genius" (maybe Andrew?) ordered my new iPad mini, went and got it, took my payment, deactivated my old one, set up my new one, and scrubbed the old one. Altogether it took less than an hour and I was on my way, easy peasy. I don't use their services often, but it's nice that they are available if I need to.

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    Apple International Plaza
    Apple International Plaza
    Apple International Plaza - Scratches

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    Scratches

    Spectrum - Inside the store.

    Spectrum

    1.9(74 reviews)
    6.2 miWest Tampa

    I wish I could give Spectrum 0 stars. I have been a loyal customer of theirs for 3 years and…read morerecently cancelled/discontinued my home internet service on May 01st, 2026. And, Spectrum still charged me $50.00 for a service in month of May. I asked for a prorate for this month, but they declined. I have now switched to T-Mobile for $35/mo for five years.

    disclaimer: i wasn't actually assisted through a service here, but i had a peerless experience…read morevisiting this location with excellent floor management. i have no idea what his name is, but a man greeted me immediately after i signed in on the tablet. he saw my bag of equipment and asked if i was there to drop off or exchange the equipment only or if i needed anything else. i told him i only needed to drop it off. he kindly and patiently let me know that all of the employees were assisting customers with mobile service, that most of the people in front of me were also mobile customers, and that the wait would likely be longer than an hour. he suggested a spectrum drop-off point at a nearby ups store less than 10 minutes away as an alternative. we left and had the equipment all packed up to send in less than 20 minutes from that interaction. he saved us a ton of time waiting, managed the queue for his colleagues, and overall ensured that our experience there was short and sweet. if that's the type of management i can expect here, i would definitely return for any concerns.

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    Spectrum - Inside the store.

    Inside the store.

    Spectrum - Spectrum employees refusing to take it old unused equipment.  Such a rude dude.  30 min of my life I won't get back.

    Spectrum employees refusing to take it old unused equipment. Such a rude dude. 30 min of my life I won't get back.

    Spectrum

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    Phone Repair & More

    Phone Repair & More

    5.0(3 reviews)
    2.5 miTown N Country

    My iPhone screen was absolutely smashed but phone repair and more fixed it really fast! Price was…read morecheaper than other stores in the Tampa Bay Area and the service (15 minutes) was the fastest I've ever had. Cannot recommend them enough! Clean store and helpful customer service. Also had my daughter's iPhone LCD repaired 2 days later and once again great and fast service!

    WONDERFUL EXPERIENCE. This was an experience I had awhile ago, but am just now getting around to…read morewriting my review. I had an iPhone 14 Pro Max and it had been completely destroyed by water I mean almost everything inside of it needed to be repaired as it was rusted badly. I had a situation with my financial stability the staff there were very understanding and held my phone there for a while. They did everything they could to help me and fix my phone. I got back with everything in shape the phone worker perfectly. They didn't make me feel judged or uncomfortable. I highly highly recommend this place for any electronic repair service they have. They are amazing at their job, absolutely wonderful. They knew exactly what to do and how to do it. I should have wrote this review a long long time ago but it just for some reason dawned on me today that I never wrote my review. I still use the same phone today in fact I'm typing this right now on it and it's perfect which is amazing because the inside was destroyed. Not only great, hard workers, but great people as well.

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    Phone Repair & More
    Phone Repair & More
    Phone Repair & More

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    Cricket Wireless Authorized Retailer - mobilephones - Updated July 2026

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