I can't express how disappointed I am in this doctor's office since their move across the street. I…read moreunderstand that prices increase over time, but at this point it honestly feels like price gouging. I've purchased the exact same frames from this office for the past three times, every other year. The last two years, the front desk staff mis-ordered my frames. Both times, I had to make an extra trip just to discover the mistake. Instead of taking responsibility, they acted like it was somehow my fault -- even though it's the same frames I order every time. Come on. Let's talk about pricing. In 2023, my total was: Frames: $210 Lenses: $60 Exam: $60 Total: $330 Fast forward to December 2025: Frames: $330 (same frames) Lenses: $100 Exam: $99 That's a massive jump in just two years. When I went to pick up my glasses (after waiting for them to come in), I questioned the pricing because I genuinely thought it might be a mistake. I was then told that since I "upgraded" after the first mis-order, I actually owe them more money. What?? The front desk told me the suggested retail was $264 and that they mark that up -- somehow that becomes over $330. Meanwhile, the suggested retail on the original frames is $227, which means they're marking them up over 45%. Just wow. I chose to leave without causing a scene, but the combination of repeated ordering errors, dismissive customer service, and dramatic price increases is unacceptable. Patients deserve accountability, transparency, and fair pricing. Unfortunately, I experienced none of that here. I will be taking my business elsewhere

Dr. Sabin is very compassionate with his patients and consistently looks for ways to go above and…read morebeyond. The level of care and attention is outstanding, and the included extras with each eye exam are a wonderful added value. I wouldn't go anywhere else.

This hidden gem delivers great service, selection, and value for the dollar. They stand behind…read moretheir work and are always so friendly and helpful. Support local businesses by going here!

I thank them for being thorough and very thoughtful, I appreciate the service and the glasses I…read morehave, thank you

Fitted quickly and after wearing for a week now, find one pair is impossible for me to focus while…read morewearing. The other pair just needs an adjustment to fit. Not sure why one pair is so out of focus, but will be returning for help with the problem. Overall I found their prices to be very high. But, my daughter recommended the shop, so I went on her advice. I paid almost enough for 4 pairs at my normal shop for just 2 pairs. Ouch! Money is tight for me as well as everyone else right now! The people, Gil, Sue, and Jason are all very pleasant to work with on finding the perfect glasses to fit you.

I have had so many great experiences at The Optic Shop in South Tampa until today. I love working…read morewith Gil and have been shopping for my sunglasses and progressive eye wear with him and 2 others over 10 years. Gil was not there unfortunately. Instead Cory Puma was. He handed me my new sunglasses that had made me so dizzy wearing them the first 3 days, I brought them in to ask Sue's help. She sent them out for a different lens material.Today, the replacement lenses were a little better but very blurry on the right lens. I explained that the 9 year old sunglasses that I bought here, still wear were still perfect and never blurry. He pulled my files and said "you didn't get those lenses from here!" I repeated that I only shop there and definitely did purchase them with Gil behind him on that wall. He repeated that I must have gone somewhere else. I said "are you calling me a liar??" He said "you definitely went somewhere else not here" I said quietly with a customer standing behind me; " you are out of line" and he yelled "YOU NEED TO CALM DOWN". I looked at Sue who's said absolutely nothing to support me after being her customer for years; "I will need a refund. You are my witness to all of this" . I left my $1000 paid glasses with her and walked out. I still cannot believe anyone could treat such a valued customer so horribly, Kim

As long-time patients of Dr. Sims, we're heartbroken to see the false statements being shared about…read moreher. Dr. Sims has been an honest, caring, and dedicated provider for more than 20 years. She has not committed any wrongdoing -- in fact, she's been the victim of serious financial and professional misconduct by a silent business partner who locked her out of her own practice and withheld staff pay. Dr. Sims has always put her patients first and continues to do so despite these challenges. Those of us who know her stand firmly behind her integrity and decades of excellent care. -- Loyal Patient of Dr. Sims

I had a visit in December ordered glasses and did not hear back from them. I called and left…read moremultiple messages to find out that their doors have closed. So I paid for something I'll never receive nor get my prescription. Bad business

I have been a patient of Dr. Tupps a long time, and loved him. He is gone. The practice is not the…read moresame. Today I went for a contact lens appointment... they would not even give me a firm price for the exam, other than it will be over $400+... and we will tell you what the final cost is going to be after the exam. The last time I had a contact lens exam at this practice the cost was $254. At $400, it is a 57% increase from my last eye exam three years ago. When I questioned the huge increase, I was told that Dr. Tupps kept his prices the same forever and that he did not charge enough. When I shared that that's a 20% increase per year, they again said he didn't charge enough. I left. Called another local eye doctor. My total eye exam cost, including contacts, was $215... Which they quoted me upfront. Within an hour I had my contact lens prescription and saved at least $185. We will not be back. They lost me as a customer. They also lost my husband as a customer. When I used to go to Dr. Tupps the waiting room was always packed. Today I walked into an empty, waiting room... Now I know why.

Had an appointment today. Arrived, found out one doctor is on vacation, the eyeglass specialist is…read moreout sick. Ok, I'm understanding - but this is about it. Every visit ends up being hours long, planned for that today. But this was going to be all day and not be able to get glasses which is the whole point of the visit. Why wouldn't you call the patients scheduled and explain the situation? People take time off work. It's just a bit disrespectful of people's time and effort. I was contacted by the office after this review. Appreciate that and the explanation of the unfortunate timeline of events. I have bumped this up a star (ok) but overall my experience was still what it was. I explained that this is an experience of over 10+yrs of my wife and I as patients. I was told the practice no longer operated as it once did which is great but not reflected the day of my visit. Willing to give them another chance and again appreciate them reaching out to me.

Doctor David and all the staff are really professional! They…read moredo everything with passion, kindness an professionalism too in a proper and clear manner also for a foreign people as me! I'm Italian! Highly recommended!

I love supporting the small shops out there. The staff treats you like family. Speaking of the…read morestaff, they have been there for years and stayed in when the new doctor took over. I agree, this is not your big chain store but you have a great selection of frames and contacts to choose from. They take most insurance plans and will work with your plan coverage to maximize your coverage. They have been around for a while for a reason, friendly service and quality.

*TL-DR* - If you value competent eye care, clear communication, and receiving what you actually…read morepaid for, look elsewhere. This office used to be excellent. I brought my entire family here for years and left glowing reviews--until the original doctor left. What remains is an operation defined by disorganization, poor service, and zero accountability. The exam itself was mediocre but acceptable. Everything after that was not. I did learn that I now have slightly less than perfect vision but was told I dont really need distance lenses. Good to know. I waited roughly 30 minutes post-exam without acknowledgment, then spent over an hour trying to order glasses while staff repeatedly abandoned me to fix another employees' mistakes. In total, I was in the office more than 2.5 hours. I clearly and repeatedly ordered Costa sunglasses with only a reading prescription in the bottom--no distance correction whatsoever. This was confirmed verbally. I paid ~$500 out of pocket and was told they'd be ready January 8. January 15th comes-No call. No update. The patient portal showed a cancelled order and a replacement order--with no explanation. My calls and voicemails went unanswered. When I finally reached two weeks later, I was met with excuses ("We had Wi-Fi issues so we couldn't check our voicemail"). I was told my glasses had been there over a week and they had tried to call me--I asked what number they called, they gave me my wife's number, despite that being corrected multiple times. I had my wife check her phone and voicemail--they never actually contacted either of us. When I finally picked up the glasses--over a month after the appointment--they were made incorrectly, with a distance prescription I explicitly declined. At that point, I requested a refund. I was told they couldn't do that and a manager would call me... and once again, they confirmed the wrong phone number. Absolutely helpless. So far.. No call. No refund. I fear I am going to have to down there every day until I the "manager" is working when I get there. This is not a one-off mistake; it's a pattern of negligence, poor training, and indifference to patients' time and money. If you care about your eyes--or basic professionalism--take your business elsewhere.

Since Doctor Matt H, as well as the previous sales manager have left and the entire team has been…read morerenewed, this place has been nothing but terrible - They could not find my account and informations even if I have been there for 6 years now and just treated me very rudely when i insist that they already had all my information (I almost and should have left then), they wanted me to have pay for a service I did not need or want, had me paid for an extra during the eye exam without telling me that I would have to pay extra for it. I cannot log into my account online to get my prescriptions. Front desk staff is so unprofessional. I had to leave after waiting over 45 mn after the eye exam, to understand how much I would have to spend out of pocket on a pair of glasses (and actually never did find out ...). This place used to be great and has just turned terrible.

Everything and Everyone was professional and kind. Would…read morerecommend to everyone. My new glasses are beautiful and the eye exam pinpointed the correct script for me. Thank you so much Target Optical Miramar. Loved the experience and will recommend your services to all of my friends, family, and associates.

Omg They are terrible at this location. I went on Memorial Day to make a purchase with my insurance…read moreand there was one person and she could not give me prices and she started mentally having a breakdown They need to get rid of her. I am never going back to that location for optical.

So, I had a pre-employment screening at one of those other places and even though I passed the same…read moretest just 2 years ago they failed me. I went here and Dave took real good care of me and I scored the same as I did two years ago. This is an honest business that doesn't try to sell you anything. They just give you the facts and help guild you to where you want to go on your vision or hearing journey. Even though I live on the Clearwater/Palm Harbor boarder I'll be taking myself and my mother here for all our future needs. If you're in need of vision or hearing help these people will take very good care of you. They are a family business who have been around for a long time and they try and get their goods locally if at all possible. I was recommended to this place and I now am recommending it to you.

What a lifesaver this company and people were! I was in a bind to get my elderly father's glasses…read morerepaired after being damaged during a hospital stay. Now in an acute care facility, he had little to look forward to except watching tv. A repair wasn't possible but they found a frame that would work and gave me a more than fair deal. What a pleasure to do business with kind and truly caring people.

Dr. Kate is amazing . She is the most caring professional you will ever encounter. She is very…read morethorough takes her time and listens to all your concerns . If you want a Dr who is empathetic, caring and top notch go to visit her . The staff is also great . The appointment will take take since she doesn't just rush you through the process so know that if you are waiting it's because she is giving excellent care not just meeting a quota.

My experience was very much the same as another. The exam cost for contract lenses is very…read moremisleading and absurdly more expensive than the "comprehensive" (eyeglasses) exam. Forced to pay an additional $150 for the contact exam+$35 for the digital imaging after my insurance paid $150 for the "comprehensive" exam. Definitely not comprehensive- (Comprehensive is defined in the dictionary as "complete; including all or nearly all elements or aspects of something"). When confronted with this I was told, "Well, you're welcome to go anywhere else". Didn't seem to care. FYI-Americas best only charges $99 for a complete exam including the contact lens exam and fitting. I remember now why I stopped going here the last time. Annoyed and not wanting to waste my time going to have the same exam done again, I paid the fee. Other than the company policy and misleading pricing the staff was otherwise pleasant to me and the Dr (a fill in) was really good. The online form is very annoying and it would take less time to fill it out in person, inconvenient at best. If you go here, I prepare to be very annoyed and frustrated when leaving.