Hí People don't know what they are doing there…read more I had a problem they didn't know how to fix it. Later I figured it out myself làteř

Employees at this store are knowledgeable and helpful. They have helped us communicate with…read morecorporate to correct errors in billing and always acted professionally.

Came in to have SIM card changed in daughter's new phone. Was asked if I wanted cable (again) and I…read moresaid no. Was asked if I wanted to combine accounts and I said no. He said I could have my husband look at combining accounts online because there were some deals. I said ok, I'll tell him. Then I get an email that says I requested them to combine my accounts. And an email saying I've approved online access to a new account. I never asked for this or approved this! Came in today and asked to speak to a manager who told me there are five people ahead of me and I need to wait an hour to speak to someone. Unbelievably poor customer service. Makes me consider changing services. We've been loyal customers for decades.

Came in the other day because my SIM card had gone bad. I was in the store less than 5 minutes and…read moremy SIM card was replaced without charge. I'm sorry but I forgot the name of the man who helped me but he was so helpful and friendly.

I have a Samsung 23 that had a bad charging port. The technician looked at it and said he could…read morereplace for $85. He quickly said after examining it probably just needs to be cleaned for $45!! After a quick cleaning it works perfectly!! I was there not over 15 minutes! I highly recommend Ben's!!

I took my iPhone to be repaired. When I was told it could not be repaired, I picked up my phone…read more The SIM card was missing. When I called back to ask them if they had it, I was told "no". There is no way that they did not keep my SIM card.

I'm gonna try to sum up the value of this place. I'm an early 80s kid who spent my youth at Roxy…read morewheels roller skating rink and the RC car hobby shop in the same plaza. Century Electronics was located in the same plaza. My friends and I would go in the store and look at all the hifi stereo equipment. This was probably nearing the end of the HIFI stereo era which produced the best iconic stereo equipment of all time. Needless to say we were tolerated even tho we couldn't afford anything in the store. Fast forward 30 years. My collection of stereo equipment was all manufactured before I was born by a good decade. It's the type of equipment that you get fixed and will never ever see the bottom up a dumpster. The number of individuals still alive with the skill to service these units and restore them to their glory is dwindling every year that goes by. Century Electronics has not 1, but 2 old school techs that can fix anything from Marantz receivers, McIntosh tube amplifiers to speakers all made before the Vietnam war. They take pride in their work and preserve quality by refusing to use cheap Chinese capacitors and other inferior parts. This is the only place I will take my equipment. Don't expect to walk in for the ABT style showroom with 100k of product. The back room repair shop is where it's at here.

I'm an audiophile with large speakers from the 1980s whose woofers were failing. They repaired the…read morespeakers at what I thought was a very reasonable price and were very prompt. I recommend Century Electronics in west Dundee.