The guys at 911 Tech repair in Grayslake by Sammies are so helpful. They are super techy and always…read morefix my e-problems!!! I seriously would not know what to do without them! Thank you for fixing my phone again!

I had a wonderful experience with working with Wedge today…read more I was having an issue where my iphone 12 speaker crapped out. Apple wanted to charge me $500 for the repair. I called every repair place within a 10 mile radius to get quote for repair which ranged from $70-$130 from 3rd parties. Most of the techs I spoke to gave me a warning that when repairing the earphone speaker there was a risk the the face ID cable will be damaged beyond repair. When I Called 911 tech, they assured me that this was not the case. They got me fixed up in less than an hour for $80 and everything works beautifully. You can tell that Wedge has a passion for the work that he does. 10/10 would recommend

Worst phone repair shop ever & insanely overpriced service! Save your money!!…read moreThey use very cheap, low quality items to replace original iPhone screens. I confronted the guy right after he switched it out that the quality of the screen was super terrible, but he tried to say that this is the brand they use all the time without any issues. However, he then all of the sudden offered another (shitty) brand I didn't like either when I asked to out my original broken screen back on. I told him he needs to be upfront with the customers that his quality is not as good as the original one before providing any service. And when I wanted to leave with my original screen, he then proceeded to say we owe him $49.99 for just switching screens. Do not trust them. Rip off!

The gentleman that is working at the store gets a really hard time from the people that patronize…read morehis shop. He worked very hard to repair the back glass on my iPhone 15 pro, was very careful and did a really good job, and on a religious holiday for him too. He was very kind and did his best to repair a difficult product (right to repair is a thing, Apple), and gave me a very good price for the work he put into fixing my phone. This kind of thing takes skill and he deserves to be compensated and treated fairly for his effort. I hope I won't break my phone again but if I do, I will go here first.

This place is a little hard to find, but the service was well worth it. He is quick to make the…read morerepair. iphone screens are difficult to replace due to all the little connections and sensors under screen. The new screen was a bit over sensitive and faulty so he quickly replaced it for me. I appreciated his flexibility and easy to work with hours of availability. Price was very competitive.

Excellent repairs at such a quick turnaround. They know what they're doing there. Quality work!read more

DO NOT WASTE YOUR TIME OR MONEY!!I wish I could give this place ZERO STARS!!! Went in to get a…read morecamera repaired on an iPhone, which I was told it was going to take 3 hours ( no problem) I come back in three hours only to discover that he fixed the back of my phone and not my camera. I then stated that my camera is still not working. I was told that I never mentioned my camera needed to be fixed. Shocked and confused I proceeded to remind him of our conversation about my camera where he lets me know that "its a good idea to fix it now because if water gets in it, it'll make it worse". Never got the camera fixed, after paying for a service I did ask for.IF THIS IS YOUR LAST RESORT TO GET YOUR PHONE FIXED, DONT FIX IT JUST BUY ANOTHER PHONE!! THIS PLACE AND THEIR CUSTOMER SERVICE ARE THAT BAD!!!!Save your money and your sanity!!! Try Battery Plus and save yourself a headache. I know now.

This place is unprofessional. They sold me a defective product. They told me that 1 in 20 of their…read moreproducts was defective. Do not go here. Do not waste your money. You will be sad, and they may do lasting damage to your device. Better to go to an authorized servicer for your product.

I booked an appointment online for today (Saturday), in the morning between 8-11. It's now 11:38…read moreand no one has shown up, nor even responded to my inquiries. What a waste of my time! Don't waste yours !

Absolutely ridiculous business. Do not use this business! This place will just let you down! Sent…read morein my order this morning for an 8 o'clock to 11 o'clock repair time and no one ever got back to me. I Called and nobody answered the phone. Replied to their Automated text which asked for the color of my phone and I replied and there was no message back. I texted again asking if somebody was going to call me and again no reply.This place is actually shit. Warning don't use it.

Tom and his professional team are the best. Expert…read moreknowledge and always responsive when I have needed them. Their new location is very, very nice and easy to get to.

I took my computer to absolute computer systems and they were very honest with me and told me that…read moreI would be better off getting a new computer. There was no charge to look at my computer. I was also told they give free estimates. I would definitely recommend absolute computer systems.