Needed a odd ball cord for my xbox/external hard drive and he had just the cord in stock. Don't…read morewast your time going to the big box stores like wallmart and Best Buy you will waste your time and money! Plus you don't have to drive all the way to micro center or fry's electronics to get what you need he probably has it! friendly service!

I have a Computer Technology degree from Eastfield College (2004); however, when I'm over my head…read moreit's time to drive over 70 miles to see Lenny, and he has never failed to pull my machines out of the soup. He's a ninja with both hardware and software, and let me say he can write great code, too. When professional diagnostic tools can't find a bad infection, Lenny goes into the Windows registry and reads the code line for line, identifies bad code, and disables it, thus killing the worse of bugs. He will make an encrypted mirror copy of your hard drive to save your data if possible, and I've seen him save data from a rapidly dying drive using dry ice to keep it from over heating just in time. That is genius, folks. He's the only tech I know who does that. His wife, Opel, is a pro with the laptops. She may be into tablets and smart phones by now - not sure about that; however, usually she tackles the laptops, and runs the office. If I'm willing to drive over 70 miles for their help, how much more can I express to you, my confidence in Lenny and Opel doing the best work you can get? To me, Lenny is the smartest computer tech I've seen in Texas; no question about it. One final thought regarding a very negative review from 2015 for BKE here. When the customer said she had a computer degree and checked her machine's RAM and hard drive, it made me smile. RAM is solid state cards, and at worse, they might have a poor connection to the socket they go into. A pencil eraser fixes that. However, three things break down the most in computers: hard drives (that spin at 7200 rpm and wear out), power supplies (due to heat), and keyboards and/or the mouse from usage. Sometimes laptops screens will go bad, and Opel is the person to change them. From what she said in the review, I'd bet money the hard drive was dying. Moving parts are usually the first to break down. CPU fans are another one for that. I can just see Lenny and Opel telling her the hard drive needed to be replaced; however, they are pricey, and the lady probably did not believe them. Then when it died, She blamed the technicians. And I know, Lenny has all the diagnostic tools he needs to repair machines. Most of the time you just need the machine you're working on, and the knowledge what wrong - looks like. If you get my drift. Lenny and Opel will provide the best service, for a fair price. BKE is the best shop in North Texas - no doubt about it.

I had a great experience at this place! The back of my iPhone was completely shattered. I dropped…read moreoff my phone and picked it up 2 hours later. Good as new! I'm excited to have a reliable phone repair shop in Forney.

The gentleman in the shop was knowledgeable, straightforward and honest. He quoted me a price that…read morewas competitive and consistent with other shops. He was fast and very efficient in repairing my phone, and even explained some issues with the phone that he felt the last shop I took it to had likely damaged two components when they replaced the cover. He explained that if the repair person is not very familiar with the phone, they can mistakenly break these two components. I was very grateful for the information, as I had not felt comfortable with the shop I'd taken it to previously. My phone was struggling immediately after I left the previous shop, but I was on my way to catch a flight and did not have time to return to the shop before my trip. Upon my return to Dallas, I decided to give Forney Cell Phone Repair a try; and I'm so glad I did. I highly recommend this shop and will definitely use them again for future repairs.

I have a service protection plan with Home Depot with Allstate. They would not send anyone to my…read morehouse to inspect the dryer to see what part was needed for repair. Premier Appliance Services who they chose to do the repair offered to come to inspect the dryer. The service person was very knowledgeable, polite, and efficient. It was a knob on the dryer that was broken and needed to be replaced. The tech will order the part and offered to come back to put the new knob back on. This is why I highly recommend this company because of the great service I receive from them.

Very unprofessional and shady technician, stole parts sent out by warranty repair and did nothing…read more Had a warranty repair scheduled for a washing machine. Technician came out and from the get go seemed like he wanted to rush out. To start, this guy would not let me finish explain what was wrong with the machine, he just kept pressing buttons and saying there didn't seem to be anything wrong with the machine. Warranty company had sent out parts to be replaced, but this technician refused to change them and said that he would not spend all the time to replace them when it didn't need it. Cleaned out a draining filter and said that the machine was fine now. Worked for one cycle and issue came right back. Technician took the parts the warranty sent out and reported as fixed. Whole thing lasted 15 minutes.

Why would I have to wait in line to purchase something and then wait in another line at customer…read moreservice to get the security tag off of it? It makes no sense that I come in for a quick task and end up spending triple the amount of time in here. Lack of organization, never stopped, and the customer service here is absolutely terrible!

The checkout experience is torture! Ive wasted so much time in this store and left buggies full of…read morefood ! Too many people! Outdated self checkout* of its even open)

I sent a message through their website and received no response…read more I called their phone number and it rang 20 times with no response. I then received a text telling me to text my question to a different number which I did. That text would not go through. As far as service is concerned, I wish I could give them a zero.

Fast quick and effortless repair! Dropped it off in the afternoon, picked it up the next morning.read more

Installed part I bought on eBay and didn't try to make more money selling me other parts or…read moreservices. His price was much lower than any other place I called. Very fast and efficient.

This is the best iPhone repair and screen repair store in the metroplex. Drove out of my city just…read moreto come here! Owner is super nice and service is very affordable and quick. Went here to get my IPhone X fixed!