A gentleman named Jonathan was there, probably the technician/owner. He quickly figured out the…read moreproblem and gave advice in what to do with my old phone that is probably about to not be operable. He was honest and his objective was to help me and to save money. High integrity. I definitely recommend this place .

Excellent service for a fair and honest price. I went here after my iPhone 13 pro max got the…read moregreen screen of death from seemingly out of nowhere. The technician was very knowledgeable about this kind of problem and happened to have in stock the exact part needed to fix it. He had it done quickly, properly and for a fraction of the price the manufacturer would have charged me. 10 out of 10, highly recommend.

save your money, go to At&T. we paid almost $100 for TWO screen protectors…read more we walked in and the lady working didn't even tell us the price, there are no price tags. it is my fault for not asking just saying it's pricy.

My experience with Island Cell truly disappointed me . I had broken my screen during my stay in…read moreHilo , and I trusted in them to fix my screen correctly. But this was unfortunately not the case , as all they did was replace everything with a smaller and low quality screen . After back and forth arguing , I requested they just simply take everything off as it was not worth the $300 they were charging . Stay away from them at all costs if you're in Hilo .

I've been in lifelong AT&T Customer. This is the worst experience I've ever had and I was in the US…read moreNavy. I would lie too, misinformed never sent email explaining all the processes in the 14 day return plan it took me almost 2 weeks to get to where I'm at to figure out that I got screwed over so I'm taking legal action against the corporate store AT&T. Through the Attorney General's office on the mainland. And the Department Of Commerce & Consumer Affairs here on the Big Island once I win that one. I will see AT&T in a civil suit! Decoration of human rights, article 5, no one to be subject to torture, cruel, inhumane, degrading, treatment or punishment! This is the way AT&T corporation is treated a lifelong customer shows where the loyalty delays. I'm just a number! Piss off AT&T!!!!

Sucks, does not answer a phone call or advisors are totally lazy. At&t should close that store. Or…read morereplace personnel.

Overall I've had a good experience with Verizon and haven't had any issues with service or my…read moreaccount. Everything works as it should, which I appreciate. The only downside was the long wait at the store -- it wasn't even busy, but it still took a while to get helped, which was a little frustrating and felt like there just weren't enough employees working. Other than that, no real complaints. If they improved wait times, it would easily be five stars.

When I checked in at the kiosk it said there were 5 associates to help and there would be 0 minutes…read morewait. Well there are only 2 associates on the floor and no one came out to help for half an hour. I finally left without any assistance.

I needed to get a new laptop as the one had finally stop working. I was able to get a new one at…read morethis store. The associate who helped me was very helpful. The one I was looking for was out of stock, so he suggested another one they had so I brought it. The cashier who helped me was very friendly and fast, .

Very easy nice and accommodating to my needs. Offered help very easy process. Will return for sureread more

I will say their customer service is very good at being responsive and replying. I also love that…read morethey are apple approved so if you have apple care it's free for your covered product! I have a product that was out of warranty and their price that you have to pay to get it looked at gets applied to the total cost of the repairs needed and I think that's really good and ultimately why I did go with them! Mahalo Nui loa for helping me for the last 4 years now!

Well I went to get a repair, but was recommended that the repair would cost as much as a…read morereplacement. I would have rather had my pad repaired, but seemed like not an option. Not sure I would recommend this place as it seems they would rather sell than fix.

I had an absolutely amazing customer service experience at the AT&T store, and I want to give a…read morehuge shoutout to Gabe. I walked into the store just as they were closing, and despite that, he still welcomed me in and took the time to help without making me feel rushed. Gabe was patient, kind, and genuinely focused on helping me. He listened to my needs, explained everything clearly, and walked me through different services and product options so I could make the best decision for myself. His knowledge, professionalism, and calm demeanor made the entire process stress-free and actually enjoyable. Customer service like this is hard to come by. Gabe truly went above and beyond, and AT&T is lucky to have him. If you're looking for someone who cares and knows their stuff, ask for Gabe--you won't be disappointed.

Made me wait one hour while the spoke about life, to finally pay attention and answer the one…read morequestion I had, I just was wondering if the had the new iPhone in stock. Answers was no and I just wanted one hour

RAMON@Spectrum has the patience and heart of an angel! His…read moreprofessionalism and skills helped me tremendously! Thank you Spectrum for hiring such a kind, knowledgeable and helpful employee! Andrea Johnson

So after explaining everything to the spectrum service representative, and shutting down my…read moreservices that I never used. Spectrum gave me the middle finger again by charging me the full outrageous amount. 129$ for a landline ‍. Suggest again that anyone should seek and use a different provider.

My iPhone was cracked before I dropped it in a tide pool on Saturday. When I brought it home the…read morescreen wasn't responding and I couldn't swipe to unlock it. I let it dry overnight but by morning it still wasn't working. Luckily, I brought it in and Ashley and Levi explained what they could do to fix it starting with a complete drying of the iPhone. Ashley took it apart and they showed me where there was still salt water inside my phone and where it was starting to rust the metal. They dried the phone thoroughly then replaced the screen. I had my phone back in hand fully functional same day. Mahalo Levi and Ashley for quick service + for walking me thru my options

Hubby had phone in the ocean water while enjoying the manta rays. We stopped by and within 15…read moreminutes, it was fixed. Amazing service, great value and our vacation photos were saved!! Highly recommend

A HUGE SHOUT OUT TO POHAI! I took my 99yr Aunty shopping…read moretoday at Target. Suddenly, she was too tired to finish the sm list. I ask Pohai for help. He IMMEDIATELY ask what I needed. He took us straight to the vacuum she wanted, went to get two things in two different sections of the store, then met us back@check out! It's one thing to ask for help finding an item..but, the way Pohai safely hurried to help an elder..well, it just doesn't seem to be that important anymore? ..so when it is..got to be addressed! Mahalo Pohai for being a kind, considerate& knowledgeable team member! Mahalo Target for hiring him!

Pickup is convenient! Do NOT get Shipt!…read more You cannot return items & they do not tell you this upfront. It is extremely difficult to get a hold of a live person. They think noting of telling you an arrival time and then change it to the next day. So, don't count on them if you need something right away. I think shoppers must "claim" your order and several others, so delivery takes a long time. I will not renew my subscription. The one is for the second to last order. It is okay if you never need to return anything. I will do pickup instead.