Only eyeglasses sold here. No optometry services. This is what I was told today when I called to…read moretry to book an exam.

Great service. I love the Japanese-looking frames. They always fix the screws that pop out for free.read more

Ha! I happened to read Travis's 5 star review of several years ago -- I agree with everything he…read moresaid. Great doctor, great staff, friendly, fun to be there. They treat their clients like family. Couldn't be better.

Excellent optometrist with the absolute best support staff available. You want people who care? You…read moregot it. You want people who are down to earth, funny, and talk to you like normal people? You got that too. It's such a rare thing these days. My eyes have been under care here forever, and the office feels like 'home ' in a way. A solid five out of five.

I have to give a shout-out to Eye Care Hawaii for their employees! Everyone is fantastic!…read more The front desk! Kayla, Tasha..&many more! My aunty (who is far into senior yrs) has had the ABSOLUTE BEST treatment -from holding open the door, seeing us coming, to checking her in quickly bc she cannot stand long, to their undivided personal attention by explaining every concept in detail with language she understands and at a volume she can hear! "Thank You" Dr. Camila Nakasone for all your valuable time and patience! Your a walking book of knowledge! The way you handle your elders is epic! Also, the entire staff are wonderful, kind, knowledgeable, and prepared with patience as well! Then, there is Kaylynn! She goes above all expectations! Making each client feel as if they are the ONLY one! The place is full, and still Kaylynn gives that kind, very knowledgeable service while completing your order! Kaylynn needs to be praised for her contributions in helping through the process that gives sight..something some people take for granted! We appreciate Eye Care Hawaii! We have transferred all care to them! Again, Mahalo for your continued care!

I absolutely love this office staff and each experience my 'Ohana and I have had with them! I am…read moresad we will be leaving a place such as this! The care here is real and personal! Quick, stress free and understanding flexible and can text for scheduling communication! I love the lobby such a beautiful way to bring nature inside to keep a custom personal touch while dividing the open space but keeping it open and the flow of patient care and the process of seeing the doctor and getting your glasses fitted is perfect! I enjoy the staff and atmosphere! I will miss this place!

I'm shocked there are no other reviews for Dr. Fernandez, who's been my eye doctor since I moved to…read moreHilo in January 2022. She and her staff have always been great on the basics -- eye exams, new glasses and contacts, etc. -- but I recently had more challenging issue that she was able to figure out when no one else could: Around a year and a half ago, I started having discomfort verging on actual pain in my left eye, discomfort that got worse with my rigid gas permeable contacts in -- to the point where I couldn't keep the lenses in more than an hour, maybe 90 minutes on a good day, making them basically useless. I'll spare you the long odyssey of figuring out what was going on, but two ophthalmologists tried to diagnose and treat me over the course of about a year, trying all the obvious stuff (e.g. dry eye issues) and failing to come up with a solution. So I circled back to Dr. Fernandez in desperation. She spent a LONG time with me, looking at the eye, trying various things -- more time than either ophthalmologist did by far -- and finally she figured it out: I had a relatively rare condition involving deterioration of the nerve leading to my cornea (sorry, but I'm not going to attempt to spell the official name of it). The treatment involved a very expensive recombinant nerve growth factor -- the cost of which, happily, was covered by my insurance, otherwise it would have been a real hardship. It worked. My eyes are still getting used to me wearing contacts again, but yesterday I had them in for over 7 hours with no problems, and probably could have gone longer. Count me as one very happy patient.

She is the best ophthalmologist I have ever met. Very personable, and professional. I have known…read moreher for 20 years. She has always gone above and beyond what is needed to make the patient comfortable. She is very caring. Hi Caron Aloha Dan(diver)

Disappointed in our glasses from Walmart. They are plastic…read moreglasses and they stretched them to put in the lenses and now they are to big and was told they cannot stretch them back. We had already paid for them so we were stuck with them. Was billed for another person with same name what a pain to clear up. They billing want power of attorney to talk to me about my husbands eye glass bill ( not his exam bill by the doctor ) due to Hippa laws yet this is not a medical bill. Employees are very nice and helpful as they can be but it's not enough if glasses don't fit and billing is screwed up. We will be going back to Costco

Thank you Erin for fixing my prescription sunglasses. I was there with my mom in law and by chance…read moreI asked if they could be fixed? She said no problem, and fixed them for me. Set them straight, like new again! 5 stars. I will be back when I need new glasses.

My experience with Dr. Mitsui on 02/06/24 was excellent!…read more He's super cool, friendly and easy to talk to. He listens and is straight forward. Office is super clean! Office still does have a mask policy.

The Dr. Does a good job, limited frame options had me buying frames on line and bringing them in…read more The office continues to have a mask policy for customers but not office staff.

Dr. Meali'inani is an amazing wahine! She is very caring in keeping our maka healthy for good…read morevision. Front office girls get plenty Aloha! Always courteous and helpful with insurance coverage, slecting new glasses and scheduling appointments. Mahalo Eyeland Eayedoc!!

Aloha - I am a many year recipient of clinical services…read morefrom Eyeland Eyedocs. They coordinated critical information about my eye needs to Retina Institue of Hawaii, Hilo. The Retina Institute recognized high quality clinical diagnosis by Eyeland Eyedocs of previously unrecognized medical problem. Their clinical assessment & treatment was some of the best I have received. Additionally, their prescription lenses are above average quality and have fine tuned my corrective lenses for optimum vision. While they offer eyeglass frames & lenses, the costs are higher than large volume offices; although the lenses were notably better over time. Also, their ability to map progressive lenses were better than volume offices. However, they were accepting & supportive of selecting to have prescriptions filled elsewhere. I am grateful for their services.

Dr Ng is the best on the big island. Done 2 surgeries with him. Both went well. Beautiful office…read moreand very nice staff too.

Dr. Ng is the BEST Eye Surgeon/ Eye Doctor on the Big Island…read more This Doctor is so sought after every second of his time is accounted for, full schedule in Hilo, surgeries on Oahu plus helps people in Guam. His waiting rooms are packed but he and his staff are very efficient because demand for his services is so high. Don't believe the negative social media reviews, I've been going to him for 4 years and only have had great experiences with him and his excellent staff. He helped save my eye years ago with an e very complicated surgery other eye doctors wouldn't even touch. Trust me, go see Dr Ng if you want the best eye care you can get on the Big Island. Christopher Von Wiegandt Jr

FPO and I were wandering around Prince Kuhio Plaza on a Tuesday morning. FPO was looking for new…read moreMaui Jim's. We went to the Sunglasses Hut. There were a few individuals and groups who came and went while we were there. Eunice helped us. She was very friendly and had great suggestions on selections, sales, and follow up care. Maui Jim's are always going to be pricey but Eunice's customer service was outstanding!

What great service!!! Stopped by on Father's Day for one glasses and walked out with 2. I showed…read morethe sales associate an old pair I wanted to get the bf and she was quick to find similar ones. She was in no way pushy just more informative and let me know I could get a 2nd pair for 50% off. I love deals especially when you get great service. The shop was very tidy and stocked well.

I'm a physician in Kona. Went to Hilo to have Drs Carpenter and Siapco do my cataract surgery…read more Great Choice! Both their surgical/medical skills and their art of medicine are superb. I am VERY HAPPY with both my experience and outcomes. HIGHLY RECOMMENDED

Over 1.5 hour wait time to be seen & nothing really was done to diagnose my eye problem. Yet they…read morewanted to schedule a follow-up. For what? To waste more of my time & to do nothing. Very poor experience!