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    Big Island Audio Electronics

    5.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

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    Ask the Community - Big Island Audio Electronics

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (103 reviews)

    When booking the appointment they said they would handle the third party warranty company. Brittany…read morethe employee working on the phone said she didn't have time to deal with it. 400$ for oil change and the fluid for leak finding and 2200$ to fix the leak. From a business standpoint, it probably makes more sense for the employee to spend the time to talk to the warranty company to get them to authorize the repair than for me to just go take the car somewhere else that will deal with it. Junior who took my call was nice and courteous when I originally set up the appointment. I'm not planning on going back. If your employees are too busy to do the work you might need more employees, or better ones that are capable of handling a working out the logistics of taking a phone call to a warranty company. Ask someone to cover for you, talk to your manager, or even the owner, im sure the owner would be thrilled to know he's going to spend X$ in wage labor to get XXXX$ in money from a corporation.

    When I came in, the ramen haired skinny man at the counter, who I assume owns the motorbike outside…read morethat looks like it belongs to my 10 year old nephew, was already rolling his eyes at an elderly lady who needed help, then went outside with her, blowing vape smoke right in her face. When he walks in, he goes to the counter without acknowledging me. I then go to the counter and say "hi I have an appointment for an oil change" he says "That's nice" and blew me off for another few mins. Then I sat around and waited 2 hours and finally had to leave. Rescheduled my oil change for 7am where my husband took the car in. He was very pleasant to my husband other than asking "was that your mom here yesterday" Obviously this man can't get a woman and is taking it out on customers. Just don't go here.

    Big Island Audio Electronics - stereo_installation - Updated August 2026

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