I had a number of issues with my T-Mobile account through Customer Service. After getting nowhere,…read moreI contacted Dylan at the store location where we purchased the phones. In a matter of an hour, he assisted with a three-way call with Customer Service and resolved the problem that had taken me hours to try to resolve on my own. The store employees at this location rock.

My mother and I spent 3 intense hours in Tmobile getting a new account and phone set up for me and…read moregetting a new phone for a family member. I won't go into details, but at the end of our visit Dylan had spent quite a bit of time answering several questions between 4 of us and lots of troubleshooting. We were so thankful for his patience! Many thanks to Dylan at Tmobile in Pasco!

I bought a new phone and tried to transfer my contacts, etc., with no luck. So I went to the US…read moreCellular store in the Winco parking lot in Richland. The young lady there worked and worked, and was able to transfer my info! I was impressed with both associates there, their use of masks and plastic shields for protection. I've been with US Cellular for 20+ years and have good service - except for certain pockets where the signal gets weak.

I needed help with my phone. Alexander spent time with me and treated my concerns with a high…read moredegree of concern and utmost professionalism. I ended up buying another phone and he helped me through the process. I have bought my last three phones from this store. Never going to the mall again !

They are not honest. They tell you one price and charge you a lot more. I tried to discuss with…read moremanager Shawn and he said let me look into it and call you back. He never called back and now won't take my call. They are not an actual Verizon business , just a contract sales business. I spoke directly to Verizon who explained we were treated unfairly and are helping fix the charges that were wrong ! Verizon told me not to go there again and I never will!!

I got hooked up with service and was not told about all these hidden fees. I pay a fee 39.99x 4…read morelines called set up fee, then when I download the app see my next bill, another service fee 35.00 x 4 -HECK NO!!! I take them back and they don't refund my money, call 800 number said to go back to store. Juan Cruz refused to refund my money. That's a good way to earn easy money. 39.99 to transfer a phone number to different carrier WOW! They steal your money. I don't know how much more money they were going to jack me with 2 new phones... He was super sweet to take payment and offering all this money back in 2-3 months when you can't get out and contract begins. I went to SPECTURM only paid 20.00x4 got hooked up and am enjoying GREAT SERVICE!! IF YOU ARE WISE DO NOT SERVICE WITH VERIZON.

It was a great evening to stop in and complete a quick audit of my Verizon charges. The staff was…read moreeager to assist. Listened to our concerns, and researched information to confirm our questions and concerns. The person assisting understood we needed more clarification on a few services outlined, and she connected us to a person by phone who has authorization to dig deeper! Overall, this location will become our new "home" location to check on our services, upgrades, and payments!

Customer service is at the top of Discreet Supplies support! They are fully stocked of all products…read moreneeded and ready for your needs. They work really well with your insurance company to make sure you are receiving the best items for the best value! I have recommended Discreet Supplies to many members of my family and friends!!

charged me a co-pay for two different months. My insurance covered the entire bill. After 3…read morecalls, Discreet refunded ONE co pay. I will have to call a fourth time to clear this up.

Awful customer service. The glasses frames break so easily and we spent a good amount on these…read morethings. They have a warranty, why should I have to replace them so often, I'll take my business somewhere else.

When a $300 pair of glasses take a 2 hour wait to get them adjusted something is really wrong. I'm…read moredone.

This is my go to place for watch service. VERY reasonably priced. Amazing service. Absolutely top…read moreshelf experience.

Love this place!! Vince is EXTREMELY knowledgeable about stones, gems, metals etc. etc. While most…read morejewelers don't explain the "why" or the "how" he will when it comes to the properties of gems/stones and the metals with them. Cris M.

Dr NGO is flippin' awesome! I knew I have severe dry eye even though my last eye doctor (Dr Janis…read moreBeck) never acknowledged my discomfort. Also, Dr NGO diagnosed me with cataracts and suggested I get surgery asap because my sight is compromised. I HIGHLY RECOMMEND DR NGO! He's young, experienced, knowledgeable and passionate about eye health. I'm so grateful to have stumbled upon him and hope he sticks around TriCities for a long time! Wolfie Lustig, Kennewick, WA

I was a long time customer. The doctors there are amazing. Their staff however needs a complete…read morereset and rewind back to how they used to be. Sadly it's gone from bad and could need some improvement, to feel bad for the doctors there having their staff represent them so poorly. When the doctor and owner of the company tells you it will be the cost of the contacts after insurance due at pickup, and snarky Victoria adds a fee then proceeds to tell you that payment needs to be made in full before lenses are ordered after you question the additional fee added, there is a problem. This is not an isolated incident either. Contacts were ordered without my permission or consent a year ago after I was told they were only looking into coverage. And a severely botched order for glasses before that where the staff made it to be my fault that the glasses came 3x thicker than the previous pair ordered there a few years before. Billing staff charged me a copay for a test that was covered in full by insurance. Then added another copay that was waived prior just to stick it to me then sent me a collection letter about it. I had been going here for two decades and never had a problem till recently. And I've held on for as long as I possibly can. To preserve my friendship with one of the owners, I need to go elsewhere.