Rodney, the manager, can diagnose and repair anything even when you are told it's impossible. I've…read moreworked with him on 3 repairs and each time, it was completed promptly and perfectly. His team is thorough and so patient with walk ins.......We are so lucky to have him at this location in North Naples!

Stopped in to get a part replaced. Was quoted $150 and told it had to be ordered. Did not receive a…read morecall when it came in. Checked in a couple weeks later and they told me to come in. Part fixed in 15 min while I waited. Charged $30, causing me to question why I was originally quoted $150. Seemed a little shady to me (employee hinted at feeling the same way of the other employee).

Got a glass shield put on the phone to make it impact resistant. Knowledgable and friendly…read moreservice. Located at Flamingo Island Flea Market.

From the owner: Mobile accessories at up to 50% off retail. Power Mobile offers unbeatable prices for cell phone…read morecases, tablet cases, mobile accessories and tempered glass screen protectors. Power Mobile has you covered.

I broke my phone screen in a trip and contacted Techy the day I returned. The owner/operator was…read moreresponsive and gave me a quote right away. I took my phone in the next day and he had it good as new in 25-30 minutes. The shop is located inside Walmart so I was able to get groceries while he worked. The repair was done quickly and with excellent quality and he even threw in a free tempered glass screen protector, which he installed for me. Highly recommend!

simple job replace rear screen on iPhone no problems The tech could have had a little better…read morepersonality, but I was only trying to get my phone fixed.

Always very helpful whenever I walk in the store whether I'm needing a screen protector replacement…read morefor free or if you're buying the Wi-Fi system. It doesn't matter which one they're still very helpful

Located on the worst parking lot in Naples, T-Moblie has an excellent store for cell phone needs…read more Mrs. K. and I noticed both of our iPhone 13s were misbehaving, so we dropped into the store to get two new phones. We chose two different models. Mrs. K wanted the phone with the best camera and a bigger screen. She chose the 16 Pro Max. I wanted a new phone, and the camera was not important to me. I shoot my pictures, which are important to me, with a DSLR. So, I chose the 16 with 256K of memory. I can instantly transfer my photos from the camera to the phone. Wow, I got that out of the way. The store is short-staffed, but we lucked out and were greeted by Victor, who helped us get the right phone model and the accessories we wanted and needed. The phones were not in stock but were ordered and delivered to the house. Victor gave us his phone number so we could set up an appointment to activate the phones. Victor failed to call us back twice. When he gave us his number, I was doubtful he would answer or call us back. Just too busy. So, we dropped into the store, and another associate put us together and spent the proper amount of time telling us what to do. Pricing is fair, service is good, not having the phones in stock was a bummer. Victor told us it would be 21 days before we recieved out phones. One came the next day the other came the following day. I am guessing it's corporate to overstate how long it will take to get the phones. Then, they exceed your expectations.

The agent that helped me went above and beyond to help me transfer the data to the new phone for an…read moreelderly customer.

I received an ad from them advertising Iris specials. I purchased an Iris phone and it was awful…read more When I ordered a new phone, Consumer Cellular refused to accept the Iris phone. So how can they now offer this crappy product as a new good product?

JASON- was absolutely incredible! He was so patient and knowledgable guiding my elderly…read moreparents to a great phone/plan! The process could not have gone any better! Thank you Jason!

Worked with Tommie at the 13800 Tamiami store today. He helped me buy a new I Phone. He was very…read morecompetent knowledgeable and anxious to help me. He is a great representative of the company. This store and Tommie will be my go-to choice in the future. Thanks for the help.

We want to thank Marco for all his help straightening out our bill! He was knowledgeable, kind and…read morevery professional- we will use him again at this location! Thanks Marco!

This store is exceptional: my appreciation to the manager for such a high level of professional…read moreservice/standards and store efficiency. The staff are personable, knowledgeable who respect your time; the store is spotless, non-cluttered and operates with surgical precision. My latest interaction was with Phillip Macdonald [Sales Consultant]. Phillip walked me and my family through what we considered very complicated series of issues prompted by a stolen iPhone. Phillip relieved our anxiety and walked us through the necessary steps to 'replace' the phone, deal with data retrieval and other security issues. Phillip and his team could have simply sold us a new phone, instead he worked through the Verizon system that allowed us to take advantage of Verizon promotions and Verizon Loyalty opportunities. Integrity, honor and character are valued qualities that make one successful -- Phillip possesses these qualities PLUS was a pleasure to interact with [personable with a great since of humor],

I stopped in to this Verizon to get some technical help with a watch and a phone service and…read moreconnection to cellular. I has promptly greeted by salesman, Fante. This worker was outstanding- got the watch fired up and all the glitches and issues resolved. Very skilled and great Verizon store in Naples.

Didn't trust this store 2 years ago! The past few times I went it has been gotten much better. The…read morenew employees there are very friendly and knowledgeable. Happy to do business here now!