Service Sucked! Manager especially Sucked! Very rude. I am a total member. Spent $2,000 there for…read morean online pickup and the manager was so incredibly rude. Can't believe how she acted and treated me like I was a nuisance . Maybe she was having a bad day but definitely didn't appreciate her. Will never go back ever again. Love BEST BUY and my local Brentwood Store but will not be going back to this location EVER AGAIN. Me and my wife couldn't get over how rude and unhelpful some of the staff were also. Guy at the front of store greeting customers and watching cameras was cool and very noce. He was the exception. I never write reviews but the treatment from certain people at this location sure made me want to warn other customers. Do yourself a favor and go to another Best Buy.

Do not waste your money on the extended warranty for the Roomba j5+. My husband bought it and was…read morenot told the warranty only covers a single repair -- a major red flag. When I tried to use the warranty, Best Buy denied the claim because the Roomba's camera malfunctioned and it ran over dog feces. Their policy excludes coverage for malfunctions caused by contact with human or animal urine or feces. The vacuum returned to its dock but then displayed a right-wheel error and would not operate. I cleaned it as thoroughly as possible without submerging it and brought it in for service, but they still refused coverage. After being told it wasn't covered, I replaced the wheel module myself and it didn't fix the problem, so the contamination likely damaged internal electronics. I was embarrassed to admit what happened but I was honest because I feared more damage. My $700 Roomba is now unusable -- the worst value I've experienced. We will not be buying from Best Buy again.

Bought a Maytag washer/dryer bundle & got all our questions and concerns answered from William!!read more

Be very weary here. The customer service isn't great. They treat customers like you're bothering…read morethem for asking questions. I've been here several times and felt uncomfortable asking questions before. This time I purchased a small item and I specifically asked about a 30 day exchange or return policy and was told if there was an issue I can exchange or get store credit if there were ANY issues with the product. That was a lie. The charger I purchased got stuck the first time I tried to use it and they won't honor what they said, a 30 day exchange or credit. It's not an expensive product I don't care about the money it's the principle. Now the sales person is switching up what they said they said. I should've noticed the 2.5 stars here before purchasing.

Stopped in for a Nest App problem. The genius walked through several steps to fix the issue however…read moreit was beyond Apple control. While there I had the opportunity to try the new Vision Pro. The Genius walked me through the Apps and it was vry cool. I was almost there but couldn't get over the price. Great selection of toys.

Sadly I need to replace my earbuds and my Apple Care is not what it is cracked up to be :-/…read moreJennifer is helping me and she ran a diatonic test on my earbuds and according to the Apple suggest that I send the buds back to them and they will send me another pair. I should be able to swap out the earbuds case and be on my merry way. But this is not what I expected. My other option was to purchase another pair of earbuds and then return them and get a refund when I get my original ones back. Well Jennifer must have checked with someone because after a brief time sitting by myself she came back and said that they will exchange my earbuds. I'm not sure if Jennifer knew what she was doing. ( maybe new associate )

Great location in West Nashville. Their shelves are always fully stocked and well organized, and…read moreI've never ran into a rude employee. Very helpful and they try to make your shopping experience better. Unfortunately the restrooms at this location need some work. Always on the dirty side.

I love Target. I even used to like this Target a lot. I often ruck in this area and often go in and…read morebuy at least something. Of course, the other reviewer that penalized this place for being too busy is kind of ridiculous. For a bit this was a classic 4-5 star Target! Sadly, this most recent visit, I had a cashier who had a terrible attitude. The economy is not great right now. Prices are elevated across the board. We are still not starved enough for choice to ever tolerate aggressively bad customer service ever.

So, I've been looking for an outlet that also let you plug in USB cords. I've heard about them,…read morebut they're almost impossible to find. Is it just me, or the moment these came out, shouldn't they have flooded the market? Every phone nowadays uses USB chargers. Even ipads and iphones. After seven years of iphones, and even more of ipods, you'd think that the USB wall outlet would have taken off already, but they haven't. Walmart, Lowe's, Home Depot. No one has these things. I've searched all over the big box stores, and they're impossible. So I figured the next best step is to track down an electrical supply store, and see what can come with that. And the one I found, Mayer, near 100 Oaks was great. Ben, in particular, was extremely helpful. He explained all that was required. He helped me determined what I needed to get it together, and gave me a good price on the exact product I wanted. He agreed with me that it was amazing that these things hadn't taken off. I haven't installed mine yet, but I'm excited. And if you're looking for a professional place to get electrical supplies, absolutely check out Mayer. Thanks for a great experience.

Chris was AMAZING! He came and hung 4 tvs for us in our new house. He's so precise and super…read morefriendly. He did an excellent job! Highly recommend!

I was in a bind, Music City AV helped me out and got me in the right direction to getting my house…read morefixed up. It's refreshing to work with someone who genuinely wants to help. If you need help with anything AV give these guys a call!

So after posting this review, and calling multiple times to get someone here to hook us back onto…read moreour Google Fiber WiFi, we had a few visits from HiFi Buy techs, and FINALLY Gary came here, spent hours checking EVERYTHING and found an old piece of hardware that was mucking everything up. We now have fantastic WiFi speeds, and the coordination of audio and visual components in our house are working great. Thank you, HiFi Buys for getting our systems back online. And thanks especially to Gary for his dogged search to find the electronic "bad seed" that had been mucking up the works!

Great company! First class sales and service of quality products. If you are looking for audio /…read morevideo technology in the Nashville metro area give them a call.