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    Apple Green Hills

    3.0 (166 reviews)
    Closed 11:00 am - 6:00 pm
    Updated 2 months ago

    Apple Green Hills Photos

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    Reviews With Photos

    Five people standing, three in security uniforms standing in front of entrance, only two are working with customers.
    Mirko P.

    I set appointment online to pickup my order. Appointment was confirmed with email. Without any notification store is closed. There isn't any post on the door or any text or email sent to let customers with setup appointments not to come. It's a bad business practice and disrespectful to the public.

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    3 months ago

    Helpful 0
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    13 days ago

    Helpful 0
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    8 months ago

    Helpful 1
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    7 months ago

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    1 year ago

    Helpful 1
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    2 years ago

    Helpful 2
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    8 months ago

    Helpful 0
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    Photo of Sammie S.
    35
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    3 years ago

    Helpful 2
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    9 months ago

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    1 year ago

    Horrible customer service, can't get anything done in a timely manner, waisted 2 days just to get a battery replaced.

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    4 years ago

    Helpful 8
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    3 years ago

    Helpful 1
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    2 years ago

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    1 year ago

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    2 years ago

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    2 years ago

    Horrible customer service. Unable to get anyone to wait on me after 3 visits this week. Consider other options before going to this store.

    Helpful 0
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    3 years ago

    Great parking and a large variety of stores. The mall is open, uplifting and many choices to pick from.

    Helpful 1
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    3 years ago

    Helpful 1
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    2 years ago

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    7 years ago

    Helpful 8
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    Photo of Ed T.
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    4 years ago

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    3 years ago

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    7 years ago

    Helpful 1
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    3 years ago

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    2 years ago

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    3 years ago

    Helpful 1
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    14 years ago

    Helpful 1
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    4 years ago

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    3 years ago

    Helpful 1
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    4 years ago

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    7 years ago

    Helpful 2
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    3 years ago

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    12 years ago

    Helpful 2
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    14 years ago

    Helpful 4
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    Photo of Luc R.
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    5 years ago

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    5 years ago

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    5 years ago

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    Photo of Wes C.
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    8 years ago

    Helpful 1
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    4 years ago

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    4 years ago

    Marrkus from Green Hills was incredibly helpful in setting up my new phone. He patiently dealt with a surly and incompetent AT&T carrier.

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    Page 1 of 5

    Ask the Community - Apple Green Hills

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    Review Highlights - Apple Green Hills

    I have gone back to the Apple Store for all new Apple branded purchases and never had bad service or disappointment.

    Mentioned in 2 reviews

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    uBreakiFix by Asurion

    uBreakiFix by Asurion

    4.2
    (57 reviews)
    0.4 mi

    Wow! I'm impressed how fast Jordan was fixing the broken screen of my phone. I opted out for the…read moremobile version so they come to you. He called me and let me know he was on his way. When he got here he quickly went in action and did his thing, less than 20 mins I had a brand new screen. One thing he forgot was to tell me how to get back to normal after turning off the "Find My" feature. Maybe one thing that they should do before leaving

    Was not impressed. They may be alright for very simple things but they couldn't handle a repair on…read moremy laptop, and it really wasn't that difficult of a repair. Instead, they said they fixed, they did not, and then when I took it back they tried to convince me that the screen "burned out", which it absolutely did not. They may be able to help people with printer configuration, phone fixes and that sort of stuff, but when it comes to an actual repair on a laptop, forget it. I have been a software design engineer for 40 years, they don't have a clue outside of simple fixes. I highly recommend seeking other resource for any real repair work. I will still charge almost $90 and they didn't accomplish anything. I will end up having to spend time and repair it myself. Was just trying to save my own hassle, but if you want something done right, I guess you gotta do it yourself. I suggest staying away from the corporate, high volume repair stores, the hire mostly flunkies who don't really have a clue. And they weren't really all that nice to me either. Not impressed. I won't be back, that's for certain.

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    uBreakiFix by Asurion
    uBreakiFix by Asurion
    uBreakiFix by Asurion

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    AT&T Store

    AT&T Store

    2.5
    (33 reviews)
    0.4 mi
    $$$

    They didn't have the new phone in stock last week so I paid on site to get it delivered in-store…read morethis week. I finally had time today and drive 30 minutes to pick up, but store is closed without notice or reason during normal business hours. Have waited over 10 minutes now but giving up on someone coming. Now I have to wait another week to come get my new phone, while they've already taken my money.

    The lack of paper documentation which establishes some kind of paper trail for what happened,…read moreincluding expectations and contract, and what a future bill looks like numbers wise is an absurdity beyond absurdities. This is basic business. This is how you treat people. Not having a papertrail is always a disservice to the customer when they have questions or want something changed. It's inevitably their word and their interpretation of facts which rule the day. I got insurance that 1) I had no desire for and 2) wasn't told how much it would cost 3) didn't know I was getting. In fact, I don't remember signing up for insurance, I remember signing the other dotted line. And the context of the conversation with the agent would have further indicated that. It will be about "so an so" and "so and so" is not how people do business. Because I will pay you "thus and such" and "thus and such." Without actual numbers for a mobile contract which you will have for a year or more, you don't have anything approaching a solid and concrete understanding of your budget. You are a multi-national company that does international business and you can't change a bill an pro-rate it??? Instead, you take my money and pay it back on another bill??? That's an equal absurdity. What an utter crock. That's called stealing from the customer. That's you taking my money for a month and not paying me interest. I'm paying AT & T $100 bucks a month and AT & T can't afford .10 to give you documentation proves their total lack of concern for their customer. Their mission statement is a hollow absurdity on this question. Clear, comprehensive documentation which speaks to both rights and responsibilities (the aspects of a contract) is how business is done with customers in modern day America. This is like when they quit sending paper billing completely, for no reason what-so-ever and called it my families fault. My experience with AT & T has been a Kafka-esque nightmare--as if they took instructions from Kafka himself. I'm going to do my best to avoid them with ever fiber and particle of my being.

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    AT&T Store
    AT&T Store
    AT&T Store

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    Apple Green Hills - computers - Updated June 2026

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