Quick service , replaced my MacBook Air LED screen in 4 hours at less price than I was quoted at…read moretwo other businesses ! Would definitely use this business again

Had to get my screen my phone replaced. They were able to get a new one the next day and by that…read moreafternoon had my phone back. Great service and communication. Highly recommend

Service is always amazing, no matter how busy they are they try their best to accommodate and let…read moreguest know they will be with them shortly . There are plenty of selections to choose from for multiple products and very knowledgeable employees. My favorite part is the lady who is up front always greeting with a bright smile on her face . I think her name is Lexi ? She always has fun hair and can definitely turn a bad day good with her energy . The value of the products to the customer service , I never have a complaint about this store.

Do not waste your money on the extended warranty for the Roomba j5+. My husband bought it and was…read morenot told the warranty only covers a single repair -- a major red flag. When I tried to use the warranty, Best Buy denied the claim because the Roomba's camera malfunctioned and it ran over dog feces. Their policy excludes coverage for malfunctions caused by contact with human or animal urine or feces. The vacuum returned to its dock but then displayed a right-wheel error and would not operate. I cleaned it as thoroughly as possible without submerging it and brought it in for service, but they still refused coverage. After being told it wasn't covered, I replaced the wheel module myself and it didn't fix the problem, so the contamination likely damaged internal electronics. I was embarrassed to admit what happened but I was honest because I feared more damage. My $700 Roomba is now unusable -- the worst value I've experienced. We will not be buying from Best Buy again.

Bought a Maytag washer/dryer bundle & got all our questions and concerns answered from William!!read more

Be very weary here. The customer service isn't great. They treat customers like you're bothering…read morethem for asking questions. I've been here several times and felt uncomfortable asking questions before. This time I purchased a small item and I specifically asked about a 30 day exchange or return policy and was told if there was an issue I can exchange or get store credit if there were ANY issues with the product. That was a lie. The charger I purchased got stuck the first time I tried to use it and they won't honor what they said, a 30 day exchange or credit. It's not an expensive product I don't care about the money it's the principle. Now the sales person is switching up what they said they said. I should've noticed the 2.5 stars here before purchasing.

Stopped in for a Nest App problem. The genius walked through several steps to fix the issue however…read moreit was beyond Apple control. While there I had the opportunity to try the new Vision Pro. The Genius walked me through the Apps and it was vry cool. I was almost there but couldn't get over the price. Great selection of toys.

Sadly I need to replace my earbuds and my Apple Care is not what it is cracked up to be :-/…read moreJennifer is helping me and she ran a diatonic test on my earbuds and according to the Apple suggest that I send the buds back to them and they will send me another pair. I should be able to swap out the earbuds case and be on my merry way. But this is not what I expected. My other option was to purchase another pair of earbuds and then return them and get a refund when I get my original ones back. Well Jennifer must have checked with someone because after a brief time sitting by myself she came back and said that they will exchange my earbuds. I'm not sure if Jennifer knew what she was doing. ( maybe new associate )

Great location in West Nashville. Their shelves are always fully stocked and well organized, and…read moreI've never ran into a rude employee. Very helpful and they try to make your shopping experience better. Unfortunately the restrooms at this location need some work. Always on the dirty side.

I love Target. I even used to like this Target a lot. I often ruck in this area and often go in and…read morebuy at least something. Of course, the other reviewer that penalized this place for being too busy is kind of ridiculous. For a bit this was a classic 4-5 star Target! Sadly, this most recent visit, I had a cashier who had a terrible attitude. The economy is not great right now. Prices are elevated across the board. We are still not starved enough for choice to ever tolerate aggressively bad customer service ever.

So, I've been looking for an outlet that also let you plug in USB cords. I've heard about them,…read morebut they're almost impossible to find. Is it just me, or the moment these came out, shouldn't they have flooded the market? Every phone nowadays uses USB chargers. Even ipads and iphones. After seven years of iphones, and even more of ipods, you'd think that the USB wall outlet would have taken off already, but they haven't. Walmart, Lowe's, Home Depot. No one has these things. I've searched all over the big box stores, and they're impossible. So I figured the next best step is to track down an electrical supply store, and see what can come with that. And the one I found, Mayer, near 100 Oaks was great. Ben, in particular, was extremely helpful. He explained all that was required. He helped me determined what I needed to get it together, and gave me a good price on the exact product I wanted. He agreed with me that it was amazing that these things hadn't taken off. I haven't installed mine yet, but I'm excited. And if you're looking for a professional place to get electrical supplies, absolutely check out Mayer. Thanks for a great experience.

Chris was AMAZING! He came and hung 4 tvs for us in our new house. He's so precise and super…read morefriendly. He did an excellent job! Highly recommend!

I was in a bind, Music City AV helped me out and got me in the right direction to getting my house…read morefixed up. It's refreshing to work with someone who genuinely wants to help. If you need help with anything AV give these guys a call!

So after posting this review, and calling multiple times to get someone here to hook us back onto…read moreour Google Fiber WiFi, we had a few visits from HiFi Buy techs, and FINALLY Gary came here, spent hours checking EVERYTHING and found an old piece of hardware that was mucking everything up. We now have fantastic WiFi speeds, and the coordination of audio and visual components in our house are working great. Thank you, HiFi Buys for getting our systems back online. And thanks especially to Gary for his dogged search to find the electronic "bad seed" that had been mucking up the works!

Great company! First class sales and service of quality products. If you are looking for audio /…read morevideo technology in the Nashville metro area give them a call.

After my parents had a good outcome with their experience with EE at Cool Springs, we decided to…read moregive them a shot with a washer and dryer at our brand new home. Day one after receiving them, wash one, water was everywhere. All over the floors, lower part of the walls in the Landry room and hallway. We called, they said they would call by EOD to schedule a service appointment because there was water damage and no one called. So we followed up the next day. They said they would call to set a service appointment... no call. My wife called again. She spoke with Jim the service manager. He assured her that he would have someone come out at a certain date and time. She subsequently got a confirmation text with completely different info than what was discussed. We were then sitting at one week without a washer. Made one last call to speak to the store manager. He didn't seem the least bit concerned about our issue. Seemed like I was bothering him by calling. I told him to just come and get them and issue a FULL refund. Guess what... got a refund. Not a full one. They refused to refund the delivery fee for delivering damaged equipment. And, they didn't even hook up the dryer correctly either. We paid extra for a steam kit and such, never even installed it. EE is a joke! Heck - we were even told by one of their employees, there was a manufacturer defect in some of these models but that they would rectify it. And still got nowhere with them. What a waste of time and money (the delivery fee). We will never do business with them again. Truly, terrible customer service experience.

What went well? In one word Esric Da Silva! He was knowledgeable, approachable, and helpful in our…read moredecision making for new kitchen appliances. We did our due diligence in asking questions and he did not disappoint! The promotion EE had was spot on. Thank you Esric. We will be back because of you.