Great place for iPhone repairs. Replace my cracked screen on my iPhone 6 in about twenty minutes…read more VERY reasonable repair prices....... so reasonable I drove in from San Antonio. Good selection of cases and screen protectors. Very friendly and professional.....Thank you Ateeb

From the owner: Apple repairs, Premium Smartphone cases, accessories, Smartphones, Gadgets and more.read more

Very good experience, informative and patient with questions haha I had the back glass of my iPhone…read more12 shattered and he offered decent prices, even after phone repair John then offered discount deals for screen protectors which was very kind and helpful since my boyfriend needed a new screen protector! Both John and David were both great and nice!

Wow just wow. Dayana is the friendliest ever. Thnx for all your help…read more My dad got all the accesories he needed for his store. Prices could be better but customer service was beyond par.

poor customer service. performed unnecessary n not approved…read moreservices which caused damage to motherboard. We discussed changing the front n back screen. i Never got a call about changing the batteTy. But when I go to pick it up I get charged $60 for a battery. the phone turned on before taking the device in Just fine. i pay the $60 and in the parking lot. I try getting on the phone. It kept rebooting. I call and Let them know. Thinking the battery they put in was damaged since they replaced my apple battery with a cheap product. I dropped the phone off the next day as they requested. They were suppose to call me with an update. Of course they didn't. I called 3 hrs later. And was informed I needed to pay $150 for a motherboard. Informed them that i never agreed to have my phone battery removed. Which based on research can damage the motherboard. I asked for my old battery back. They agreed to refund me the 60$ since I was never informed about it before hand. I asked if they can deduct the 60$ from the price of the motherboard and I pay the difference. $90. The little girl working when I called said abe would call me back. Of course she didn't. Called Saturday at noon because no one called me. And he claimed he didn't do anything wrong. I informed him making changes to my phone without speaking to me first was wrong. And that my phone was fine before taking it in. N because of his negligence he more than likely damaged my phone more.. Asked them to use the 60$ they charged me for a battery didn't agree on Towards the charge of the motherboard. He started yelling and hung up on me. I reported him the BBB for making changes without consent. Forcing me to pay for them.

From the owner: San Antonio’s #1 trusted cell phone store. A local, family-owned & operated business. We provide…read moreprofessional & affordable cell phone repair & unlocking services. We specialize in selling fully unlocked phones compatible with any carrier, in any country. No Credit Needed Financing available, apply today! We sell unlocked phones, tablets, smart watches, phone accessories, protectors, cases, chargers, bluetooth / karaoke speakers, electronics, cologne, perfume & more! For more information & current pricing, please call or text 210-464-7112

They made my job easy. They made me feel comfortable. They took care of my problem and resolved the…read moreissue. I will return and use the store again and again.

Went in and got a great deal on a cracked phone screen. They have some really great prices. More…read moreimportant the service. THEY TAKE CARE OF YOU.

Do not utilize them for Any services and if you do ensure that all repairs are 100% without issues…read more They WILL Not give you a refund or Repair anything further without another payment.

I came here for the first time on Monday for a Genius Bar appointment at 12 noon. My MacBook is…read morealready 13 years old, which is why a lot of the the updates I downloaded for Safari, Mozilla Firefox and Chrome were not compatible with my old OS operating system. Initially, I connected with Apple's online services to see if they help me troubleshoot this before I had to resort to making a Genius Bar appointment. However, after an online Apple associate named Sonia could not troubleshoot my issue just through online services, she was really helpful and helped me to schedule a Genius Bar appointment at the closest Apple Store near me, which happened to be at the Northstar Mall. I was a few minutes late past my 12 noon appointment, but checked in with an associate named Ethan for my Genius Bar appointment to troubleshoot my OS operating system. He told me that an associate would be able to assist me after assisting the previous customers who also had appointments prior to me. I told him this would be fine. However, after about an hour, i still had not been assisted, and had to use the restroom. I checked in with Ethan again to let him know and to ask if I could keep my place in line. He was really courteous and understanding, and said he would inform Vincent (who was still busy helping another customer to fix her laptop) that I just needed to step out to use the restroom, but would be back shortly. Ethan assured me that I wouldn't lose my place in line. I darted out to the food court area, just so I could quickly use the restroom, and then come right back to the Apple Store. Vincent finished up with the previous customer. Then assisted me as soon as he could. He troubleshooted my MacBook very quickly and determined that my OS operating system was indeed many operating systems behind that a lot of the browser updates would not work. But instead of recommending me to buy a new MacBook right away, he decided to try using his Ethernet cable to update my operating system from a 10.13 to a 10.15 to see if this might help me to successfully download browser updates and use them to access key websites I frequently used. I was really happy when his tactic worked and he helped me tremendously to update my OS system to 10.15 :D ! He did explain to me, though, that although I could still use my 2012 MacBook Pro in 2025, I would still eventually run into issues with software and websites because the OS on my 2012 Macbook Pro can not be upgraded past macOS 10.15. So I will still have to eventually buy a new MacBook in the near future. I really appreciated his extraordinary and phenomenal help :D ! Despite being swamped with back-to-back customers on a very busy Monday! I give 5 stars for Vincent and Ethan for their extraordinary assistance and phenomenal customer service :D ! I really felt like they went out of their way, and the extra mile, to take care of my customer needs as best they could :) ! I just took off a star because the long wait (even with an appointment) was more like a 4-star experience. By the time Vincent was able to assist me, it was close to a 2-hour wait time. It's not Vincent's fault because Apple Genius Bar (and the Apple Store itself) is generally always busy. But it was just such a long wait time! He explained that this particular Apple Store location gets really backed up with appointments because it is the most central location for a lot of people in San Antonio. It is also very close to the San Antonio Airport, which explains the constant foot traffic from both locals and also travelers. He mentioned that the Apple Store in La Cantera shopping mall generally has shorter wait times because it is further out. I was grateful for this information because it was very nice of him to inform me. The quality of customer service is still fantastic at this Apple Store location inside the North Star Mall, once you are actually assisted :) ! At least with the associates who assisted me.

Ho ho holy cow -- this Apple Store saved Santa's night…read more I flew into San Antonio on very short notice to work as Santa at North Star Mall. Found out Thursday night at 8 p.m., was on a plane by 6 a.m. Friday. When Santa rushes, Santa forgets things. By Friday night, after a 10 1/2-hour day in the big red suit, I realized I was missing a USB-C to USB-C cable -- something I needed to transfer photos and video from my Camp Snap cameras to my iPad for editing. My set closed at 9 p.m. The mall closed at 9 p.m. And this tired Santa was in street clothes, in an unfamiliar city, just wanting to go back to his hotel. I was about to head for Walmart when I spotted a security guard outside the closed Apple Store. I asked if there was any chance I could buy a cable. He wasn't sure... but an Apple associate overheard us. Now listen -- this store was closed. This associate did not have to help me. But after I explained I was the mall Santa and running on fumes, he stepped in anyway and took care of me. That small act of kindness meant the world in that moment. When you're far from home and exhausted, being treated like a human instead of a transaction matters. Five stars to the Apple Store at North Star Mall -- and extra Christmas magic to the associate who helped a very tired Santa get back to his hotel with a smile.

If you need a place to repair devices, consider this place adequate…read more The clerks were super friendly and got through occasional lines of customers. It's a small place, where the front does minimal sales of accessories and pushes hard on Asurion's monthly coverage plan - but respectfully. The staff keep it clean, it has seating. You won't feel uncomfortable standing or sitting. The service was fairly quick for the repair I needed. And they got my old iPad looking brand spankin' new. The parking lot is small because it shares the small lot with other suites in the strip mall. If I needed another repair, I would highly consider a return to this location.

I brought my phone in for a charge port repair. When I picked it up, it had no service and didn't…read morerecognize the SIM card. Instead of trying to fix it, the tech told me to go to my carrier to have it fixed! I did and the carrier confirmed that UBreakIFix had damaged the antenna. I went back to the shop and was told that the tech who had worked on my phone had left and I would have to come back the next day! Overnight, the screen began to show bruising that ended up covering the screen entirely! (See attached picture) When I took the phone in the next day to repair the damage the tech had caused, I was told they would have to order the parts they had damaged! When I expressed my frustration at the situation, the tech became very angry and emotional and threatened to not fix my phone if I kept 'disrespecting him'! So unprofessional! I ended up keeping my phone and filing an insurance claim with my carrier to get a new one. I will never return to UBreakIFix. The techs are rude and incompetent.