I visited April 10, 2026 while on my work break and the service person had me done within 20…read moreminutes. My phone works perfect! Excellent customer service. I hope I do not have to revisit due to a broken screen, but if I do I will definitely use Cellular Depot. Thanks once again for great service.

Got in contact with them the day before. I drop by. Dropped phone off. Back in the time frame they…read moreproved. Screen looked new and in operating condition. Thanks.

I was able to get my iPad fixed in under two hours which was exactly what I needed since I was in a…read morehurry. The techs do a great job servicing devices.

This is a place you DO NOT WANT TO DO BUSINESS. When you come in they ask you what price you were…read moretold previously which leads me to believe that their pricing is not standardized and are randomized based on demographics or race. I have seen another person mention the same on Yelp. They fixed my screen on my Samsung s22 Ultra, and within 3 days it was cracked. I brought it back in within the 30 day period and they would not honor the warranty. Told me I dropped it or applied too much pressure to it which was completely untrue. Blame the customer when you use subpar parts. I paid $150 for a screen that didn't even last a week!!!! Then I asked them to transfer my data to a new phone, and I left it there for 2 1/2 hours only to come back and be told they could only charge the phone to 2% which I know is untrue because I am charging it now and it is at 85%. Don't waste your time or hard earned money here. Trust me on this. This is a very untrustworthy business with shady practices. Rodrigo Reis is the owner and he should do better. When you don't treat people right don't expect to be in business for long.

I a very disappointing experience with this business. I spent $139 to have my phone screen…read morerepaired, and within two months, the screen began malfunctioning randomly ending calls and sending messages on its own. When I returned for a repair, the staff initially denied any record of the service and even accused me of lying. After showing proof of payment through my bank statements, I was told the screen "wasn't theirs" but they'd replace it anyway. The technician also warned me that if the screen failed again, they wouldn't replace it again--despite the original employee assuring me their screens came with a warranty. I accurately described the original employee who sold me the screen, and was told he was "on vacation," offering no further resolution. After the second repair, the replacement screen started blacking out shortly after. At that point, I refused to return. To make matters worse, I was also charged $25 for a phone case that has already started to discolor within days. Poor product quality, poor customer service, and no accountability. I would strongly advise against getting your phone repaired at this location.

From the owner: Hi there! I'm Ali, the proud owner and chief technician at IRepair Xpert. With a passion for…read moretechnology and a knack for fixing things, I've dedicated myself to providing top-notch repair services for all your phone woes. With years of experience in the industry, I've honed my skills to tackle any issue, from cracked screens to water damage and everything in between. At IRepair Xpert, we believe in quality craftsmanship, using only the best parts and techniques to ensure your device is restored to its former glory. But it's not just about fixing phones; it's about providing exceptional customer service. We understand how important your device is to you, which is why we strive to offer transparent pricing, quick turnaround times, and friendly support every step of the way. Whether you're dealing with a shattered screen, a sluggish battery, or mysterious software glitches, trust IRepair Xpert to get you back up and running in no time. Stop by our shop today and let us take care of your phone repair needs!

I asked a number of businesses for a quote for replacing a screen for my cell phone and cell phone…read moreunlock was the first to respond promptly with a very good quote. Our discussion was great and I highly recommend this company.

Great Location to get your phones repaired at. Boss will always work with you on a discount for…read moreyour needs. Love the Free Screen Protector Promo also. Keep up the good works y'all.

Absolutely incompetent! Took my iPad in for a battery. When they returned it, the battery was worse…read morethan before and both my rear facing camera and microphone were not functioning. I took it back for another battery and repair of what they broke. Received the iPad back in two days, and not only was the "new" battery even worse (completely dead within hours with no use), they stated that they could not fix the rear facing camera, but they refused to pay any toward a replacement. I'm now out $1000 for a replacement iPad. Stay away from this place!

I had work done on my two iPhones at the Cumberland Mall location earlier today, September 23,…read more2025. Rey worked on one, and then the power button stopped working. He insisted they don't go near the button when fixing the screen or battery, but the button worked just hours earlier when I decided to bring my phone in. While he was troubleshooting the button, he pulled out a rubber seal with some tweezers, and then told me that I could come back in one week when he worked again, after he has a chance to order the needed part, and he will fix the button without charge. I'll update my review if the promised work is performed in one week on September 30, 2025. Also, iPhone batteries ship at around 50% charged no matter who you buy them from because its the most stable charge state for a battery and therefore the safest to ship, but the battery he installed on the phone powered on at 5%, which would never happen with a new battery. I think only one of the two phones he worked on received a new battery, and he thought he would save some money with the second battery. After I charged the phone to 100% and played around with the new screen, the home button is also now not working. Sometimes I have to press it three or four times to get the screen to turn on, sometimes it does not work at all. Both the home button and power button worked perfectly prior to taking it in to the shop. Update: On September 24, 2025 I called in the morning to speak with a different employee and to confirm the power button part had been ordered. I spoke with Mavis who said that the part is ordered and they will fix the button on Tuesday Sept 30, but she tried to explain the battery away as a "new battery that had just drained its battery while sitting in inventory". I think this is a sketchy explanation. Update: On September 30, 2025 I came in and they fixed the broken power button. I did not bring up replacing the battery because I just didn't want to complicate the matter. Between Sept 24th and Sept 30th, the home button had started to work properly so I think it just needed to work its way into proper place, but the home button has been a little iffy since Sept 30th. I am hoping that the home button starts functioning normally again within the week.

They were quick and professional. I walked it and 15…read moreminutes later walked out with a new battery installed in my iPhone. So speedy Incredible Highly recommend Phone Doc

Considerate service, just with a caveat. I came in asking for a camera lens protector and a…read moreprotective case. I couldn't find a case for my model but the offerings were nice, and the employee helped me out in finding what I needed. We had a bit of a misunderstanding in communication but he compensated it reasonably well. I have come here on the regular and will continue to do so when I am in-town.