Really helpful staff and a decent selection of phones and accessories. We wanted phones with more…read morethan the standard memory and they were out of stock, but ordered them for us to be shipped to our house. They made good recommendations on cases etc and got us fixed up on a good promotion to trade in our old phones; hopefully we're good for another three years. You can call ahead and ask about ongoing promotions but make sure you double check the facts on plans and discounts, because details can be miscommunicated and plans can change. Once you switch your plan, there's no going back, and AT&T seems to always be trying to get customers to switch plans. This store seems to have steady flow of traffic but the crowds didn't seem overwhelming when we were there. They also take appointments. Parking is easy in their lot.

Trent Johnson was very Helpful , gave us all our options . Got a new iPhone and ended up taking…read morehome an IPad . Being a Union member definitely has its perks too ! The girl in there was also helpful, I believe her name was Melinda .

I want to give this store the highest rating for several reasons:we had Verizon service for over 12…read moreyears, switched recently around Thanksgiving for economic reasons, but the store continues to serve me. The service has always been great;if they were busy it's because they're popular and they know what they're doing. One person in particular, Patrick, has helped me through a number of things, frequently taking a long time to sort them out. Most recently he spent an hour on on the phone, mostly on hold, while he talked to the Verizon office about it a billing dispute over my discontinued service. After this ordeal he even said I could come in some other time and take a tutorial on my new smart phone even though I don't use Verizon anymore.I can't think of a higher compliment to pay these people and especially this fellow Patrick. If I could give out extra stars I'd give the store a six and Patrick an 11 !!! Thank you !

Ordered a "lemongrass," Google Pixel phone. They delivered on the last day possible (even though I…read morecould drive there in an hour or so). They delivered a "snow," white phone. I don't like white. I don't wear white clothes, jewelry or shoes. They didn't even have the decency to respond to my request to trade for the one that I wanted. I'm going to go ahead and say, in my experience, they SUCK! The cherry on top... I already ordered a clear case. Thankfully my husband was also ready for a new phone. Or "like new, refurbished, unlocked." But I got a brand new one in lemongrass on eBay for the same price. So, bottom line, if you are ordering a phone from this place I would recommend calling them. They don't answer messages, even when it's neutral. I was less angry and more bummed. Now, I don't really care that much, but will be very careful to NEVER order from them again.

I have been a Metro PCS customer (primarily at the Coast) for over two years, but I visit this…read morestore when I come to the Valley. It is quite possibly the best decision that I have ever made in my life. Each and every time I come in, I'm greeted warmly, treated well, and given excellent customer service regardless of whether I'm purchasing an item or a service or not. The value for the services here at Metro PCS is amazing. If you are with Sprint, AT&T, Verizon, etc. - do yourself a favor and check out Metro PCS. This store is currently following the COVID-19 protocols and that's great.

After visiting Mac tonic, I was given a great tip recommending Devote 30. I was greeted by very…read morecapable man, who gave me great advice regarding a SIM card.I returned a few days later, to ask about cell phone plans, I was paying $80 a month, with the evil corporation Verizon. I plan on going with a $33 a month cell plan, suggested by staff. I do wonder why anyone would go to an another cell phone provider.

It's a mystery to my why everyone doesn't do business here. The owner, Jarrett as well as his…read moreemployees go beyond all expectations to provide great service, and the products they offer have given me fantastic phone connectivitiy and function for a third of the price of big name cell companies. I've been a customer for 20 plus years, and so many times when I've lost my phone, had it stolen, couldn't figure out a problem with it, Jarrett has not only solved the problem but also has been a rock of reassurance that it is not the end of the world, my data can be secured, all can be put right. Also, if you have any question at all about cell phones, these people have the answer. Devote30 is simply an 10+ out of 10 business.

My husband broke his screen on his phone and nothing worked…read more They fixed it , had to order the part and it took 3 days since it was The Weekend...but they did a great job.

They always are very helpful when I've gone there for different problems I was having with my…read morephone!! I highly recommend CPR!!