My husband broke his screen on his phone and nothing worked…read more They fixed it , had to order the part and it took 3 days since it was The Weekend...but they did a great job.

They always are very helpful when I've gone there for different problems I was having with my…read morephone!! I highly recommend CPR!!

I have been a Metro PCS customer (primarily at the Coast) for over two years, but I visit this…read morestore when I come to the Valley. It is quite possibly the best decision that I have ever made in my life. Each and every time I come in, I'm greeted warmly, treated well, and given excellent customer service regardless of whether I'm purchasing an item or a service or not. The value for the services here at Metro PCS is amazing. If you are with Sprint, AT&T, Verizon, etc. - do yourself a favor and check out Metro PCS. This store is currently following the COVID-19 protocols and that's great.

Justin did a wonderful job, he was polite, courteous, and overall had a good vibe. He hooked us up…read morewith 2 iPhone 17 pro max's, and an iPad! I definitely recommend this store, and his assistance with all your needs! Thanks Justin !

The store on Gateway is trash, will never go here again!! Went in for a simple phone pickup for a…read morenext up-upgrade and turned into a nightmare. Got a call several days later that I needed to come back in with the phone because they did not get a receipt in their system when they scanned the phone to me. Told me if I didn't come in for them to fix their screw up, it would eventually be marked as stolen and would cause me more trouble. I went into the store and spent over 2 hours without the issue being resolved, (and had to leave my new phone there and they reactivated my old phone) but with the hopes they would have it fixed before the store closed that day since I already had a phone case & screen protector on the new one. Never got a call back before store closed. I had to follow up and they told me they put in a ticket but AT&T was going to be closing for the weekend and it may be Monday before it was resolved, & they would let me know of updates... I called back to see about my old phone they reactivated cuz it was originally supposed to have been returned by that Sunday. They told me I'd have to call back tomorrow (Saturday) when the manager was there cuz she had just left and she was the only one that could answer that. I called back Saturday during the hours she would be there and they would not answer my call until the 4th time I tried and then would not let me speak to the manager and was rude and asked me what I needed. I didn't even have to explain the situation to this person I've never spoken to before, she already seemed to be in the loop and was annoyed I was calling. She told me with the open ticket it would not be an issue. OK.. well Monday rolls around and what do you know, no phone call or updates. I had to travel out of state the next day and I got an email that day from AT&T saying, "we didn't get your old phone return" & you will be charged the remainder of the balance if not sent in.. On return of my trip, I called to check in because I did not get any updates the entire week I was gone. When the original person I had been working with, Jennifer, answered, she said, they haven't fixed that for you yet?? NOPE. She attempted to get info on it but the manager was out again and now the district manager was on vacation as well and she had to look into it more.. 2 more days go by and still nothing back so I contact AT&T myself and they said this was odd and have never heard before, there was no open ticket, and my account was back to the way it originally was before the upgrade and that I should go through the process again and have it shipped so I don't have to deal with the store again. I start going through that process and realize my account is not back to how it was, now the system shows my old phone as my new one with one payment made towards it and I still had the activation fee on my account for a phone I don't even have in my possession. So now I get to sort that out as well after I get thru the upgrade process again on a phone I should have had 3 weeks ago without all this BS runaround. For a problem they created and had no urgency to correct for a FirstNet member. I went to the store today to retrieve my phone case and screen protector and the store wasn't even open, with a line of people waiting outside. Guess I'm out those as well. Says they open at 10 but no staff showed up yet as I drove by at 10:22, and spoke to someone who had been waiting. No sign on the door either. If you've read this far, l would choose a different store entirely or do everything online from here on out. What a joke. Negative stars if reviews would allow.

I went in here to get a screen replacement on my s21 ultra and they spent hours working on it and…read morefinished and then it would not read the SIM card he worked on it longer and couldn't fix it even swapping parts from the same phone model it cost 250$ he agreed to refund 150$ and gave me a receipt showing the refund processed I have never received the refund I have escalated this to my payment provider and requested a dispute the business when i call to ask about the refund says it should have been refunded already it has not i explain this to him and he hangs up on me I'm currently disputing the charges with my bank and quite frankly seems like I will have to go to small claims court to resolve buyers beware

They fixed my screen, but in so doing, they broke the network connection. The employee who…read moreaccidentally damaged the phone tried his best by replacing the antenna, but it must have been the motherboard that was damaged, because even a factory reset of the device did not restore the data connection, and it was the conclusion of the support team of my phone carrier that the phone needed to be replaced. I wrote an email explaining the situation to Cellairis and asking for a refund for the repair which broke the phone. They called me back and said they would not replace my phone. I said that I did not ask them to replace my phone. They had not even read the whole email before calling me to tell me "no." They then, of course, said it was their policy not to offer refunds for repairs either. So now that I have paid for a repair, I will also be paying for a replacement. I would have saved myself $200 and a massive headache by never coming here.

A couple months ago, my Marantz 2265 receiver just wasn't exciting me much anymore. It sounded kind…read moreof anemic. I wasn't sure if it was the receiver, if it always sounded that way, or if it was my ears. Then the left channel went out. My first thought was, time to get the L channel repaired and list it on eBay. So I took it to Cityview to get repaired. Tai (the owner, I think) called me back the very next day and gave me the diagnosis, repair time, and total cost, all of which seemed completely reasonable. The time frame was a few weeks, but only because he needed to order a part, otherwise it would have been finished within a week or two. After he called to inform me it was finished and ready for pick-up, I brought it home, hooked it up, tossed Dark Side of the Moon (good test lp because of the low lows, high highs, and soaring midrange crescendos) side A on the turntable, and was so shaken (literally, the walls were shaking, and figuratively) by the massive and rich sound (that only 70s receivers can deliver) filling the room that I instantly declared that I will never sell this receiver. With just a few repairs, Tai restored my machine to its glory days. Turns out the receiver was getting sick before the L channel went out, and then I realized vintage gear like this needs a periodic check-up and tune-up. Tai's rates are VERY reasonable. If you have some vintage gear in need of a simple servicing or bigger repair, Tai at Cityview is the guy! I have another vintage piece I'm already planning to take down there after work this week. Cheers.

Professional, fixed it right, all for a great price! I will definately use Cityview TV and Computer…read moreagain! and Tai again!

After a few years I needed to update my iPhone and again purchased a refurbished phone from…read moreMekanix. I did this on a trip from Portland to Eugene. After getting back to Portland I had some difficulties and called them and they said they would honor the warranty. I was unable to get down to Portland and several months later the display froze. I called, they said to send it down. I did and they repaired both problems without charge. Now you know why I went to Eugene Mekanix to update my phone. They are simply the best.

Always great service and I leave with an operational phone!…read moreMatt and crew are always so helpful and nice!

I've been to this location on a few occasions and every time got efficient & responsive help. I was…read moretraveling overseas and wanted to ensure my phones were unlocked--both of my phones require SIM cards. The rep told me what to do but he ended up helping me nonetheless. As a matter of fact, there was an issue and he said to call AT&T. He said to call from the store and he'll be there for additional help. It all worked out and my phones were unlocked, ready for travel. Flash forward to my recent visit--I wanted to purchase a replacement iPhone. I already had an idea what I wanted and Rheanna was so helpful with my purchase, answered my questions about the 14 versus the 15. Decision made, however, the particular iPhone 15 I wanted, wasn't in stock at this location, so she called another location for availability and it was. She asked for it to be transferred to this location and I got the phone I wanted without needing to shop elsewhere. Rheanna went above and beyond as a customer service rep. Great customer service!

I had changed services and the manager at the time Siggy helped me, offered a no more than $110…read morerate per month. I get my first bill and it's $300. I go back to the store and apparently he no longer works there and there's a new manager who's name is Travis. Absolutely unprofessional, using profanity. We had to turn our old phones in to get the rate we were originally quoted. We turned our phones in. Now the new manager( Travis) is saying we should have kept our old phones and now there's no way of getting them back. I am highly disappointed with the way AT&T has handled this. We would have NEVER changed carriers to AT&T if we knew this was the way they did business. Shady and unprofessional. I will take them to the better business bureau for this. This is theft and this location needs to come up with a resolution.

My 9-year-old Dell tower suddenly started freezing. This guy did the software repair in just a…read morelittle more than 24 hours, and everything is working great. He also cleaned up the tower (was VERY dusty) so much that it looks brand new. 4 rather than 5 stars because I thought the $220 total was a little high.

We went to PC & Mac Solutions to purchase a new tower that would be compatible with Windows 11, on…read more10/31. We had specifications that were given to us by our computer NERD'S....My husband purchased a DeLL tower, with the belief that the staff who sold this tower did so in good faith & Windows 11 compatibility. Came home, plugged it in, no internet connection, Bill called PC & Mac Solutions & they told him bring it back they would fix the issue...Home again plugged it in & still no connection to internet, called again..Bill said he wasn't happy & wanted his money back & the staff said that's not possible..in store credit only!!! We were given a name of another computer designer (John Cook) he was our HERO..he made this horrible fiasco with PC & Mac Solutions better! He KNEW what we needed & provided the service with a functional PC Tower...He also mentioned that the specifications we asked for weren't there w/PC Solutions Dell Tower. PLUS the tower wasn't cleared/cleaned of information from a previous owner!!WHAT???? WARNING...BE SURE YOU READ SIGNS (if they are placed in the store so they are visible) & ask questions-questions so you don't end up like we did! Feeling like we were taken advantage of!!! We aren't computer techies & we won't or need anything so their IN STORE CREDIT of $475 is in their favor surely NOT OURS! A business without integrity is definitely not a business we care to support or refer others to!

They fixed my screen, but in so doing, they broke the network connection. The employee who…read moreaccidentally damaged the phone tried his best by replacing the antenna, but it must have been the motherboard that was damaged, because even a factory reset of the device did not restore the data connection, and it was the conclusion of the support team of my phone carrier that the phone needed to be replaced. I wrote an email explaining the situation to Cellairis and asking for a refund for the repair which broke the phone. They called me back and said they would not replace my phone. I said that I did not ask them to replace my phone. They had not even read the whole email before calling me to tell me "no." They then, of course, said it was their policy not to offer refunds for repairs either. So now that I have paid for a repair, I will also be paying for a replacement. I would have saved myself $200 and a massive headache by never coming here.

FANTASTIC service and was super fast! The new owner, Jett is a really cool guy! I would definitely…read morerecommend taking all of your cell phone needs to him!