First I'd like to complement CPR Cell Phone Repair; very friendly, knowledgeable and Helpful…read more However, It would appear whenever CPR Cell Phone Repair, Diagnoses your Phone (Cell Phone Experts)! Orders replacement Lenses, but then they tell you, Lenses weren't needed? It's at this point whoever assessed phone should've seen the phone lenses weren't broken, the lens Protectors were cracked. However, $50.00 charge isn't refundable? Because replacement lenses were ordered. THEIR MISTAKE COST ME $50.00!!! BOTTOMLINE: This is a Clear Case of a "MISDIAGNOSIS". Some FLEXIBILITY would've been Greatly Appreciated. Not a complete Refund perhaps a store credit or reduced charge!

I received the cell phone I had been wanting! The salesman was very polite in helping to assist my…read moreneeds and application.

Sheri is amazing. She spent so much time making sure all our needs were met. She is kind and…read morethorough. She even gave us her personal cell in case we needed extra help. She is definitely above and beyond customer service. She is the reason we will stay with verizon. Thank you Sheri

The female representative, I think was Sherry was very short and wanted to tell me my problem with…read moremy phone that I already explained. Been here three times with the same problem leaving to do what they told me I needed to do to fix it. Each time was a failure, to include involving my dealership to check apple play failing on my truck. Anyways, if they are not selling you something, then the time is not available to help a customer who has over 100 phones, on business account, surprise! that I will change over at budget to another carrier.

I ordered an Apple Watch from the Verizon store on Victory Drive in Savannah, GA. When it arrived,…read morethe band was too large. The salesperson who helped me, Justin, was terrific--he immediately offered to order a smaller band so I could compare both sizes before deciding which one to purchase. He repacked the original watch, labeled the box with my name, and said the store would hold it in the back until the second one arrived. Over the next few days, I received multiple confirmations: emails from Verizon showing two watch orders, voicemail notifications telling me the watch was ready for pickup, and FedEx tracking updates confirming delivery to the store. Everything looked exactly as Justin had explained. But when I went to pick up the watch, Justin was off--and the experience went downhill fast. The salesperson who greeted me told me there was no record of any orders, no watches in the back, nothing. I showed him the Verizon emails, FedEx delivery confirmations, and even explained that I had already tried on the original watch they'd set aside. He dismissed all of it and made me feel like I was imagining the entire situation. I asked for the manager, and unfortunately things only got worse. She showed no concern that two watches--both confirmed delivered and signed for--had seemingly disappeared. She didn't apologize, didn't investigate, didn't look up the order, didn't ask questions... nothing. Her attitude was essentially: You never ordered anything and we can't help you. As someone who has been a Verizon customer since the early days--my entire family has multiple lines and devices with you--this was beyond disappointing. I would have understood if they said the watch was accidentally sold or misplaced. Mistakes happen. What's unacceptable is insisting the order never existed when I'm providing all the documentation, and showing zero interest in figuring out what happened to merchandise delivered to and signed for by a Verizon store manager. At the very least, I expected someone to care that two Apple Watches confirmed delivered to your store have vanished. Whether they were mis-scanned, sold, or stolen, this should matter to the store leadership. Instead, I was treated dismissively and left without any resolution.

This was the worst experience ever! Nobody was in the Verizon store when we arrived, although the…read moredoors were open. When the salesman arrived 20 minutes later, he was high as a kite! Consequently it took 3 hours to add a line to our commercial account, and buy an additional phone. We will never go back!

Stay away from the service rep. named Jurell Lane, working in Statesboro. He does not know what he…read moreis doing. He will tell you what your monthly bill wiil be based on what he does in the store but nothing sticks. My first bill had no discount and I had to call Verizon to make the adjustments that he claimed he made. I spent over 40 minutes in th store with him and then an additonal hour on the phone. I called Jurell today to see if he could help and ending up hanging up the phone on him. I really regret changing to Veriozon. My bill is still $10. higher than what Jurell put in writing . It is almost impossible to get a live agent on the phone. I probably won't be with Verizon very long.

Verizon needs so much help in better people working for their store in 2023 of water cell phone…read morefrom them and after they locked me out of my email and locked me out of everything they will not recover anything and they treating me so disrespectful so I recommend you guys be careful before you wrote something from Verizon other Verizon stores might be different but the one in Statesboro next to Franklin Chevrolet make a better choice and is getting a phone from them T-Mobile is a good place to get a phone AT&t is a good place to get a phone but I won't recommend Verizon just takes you money and that's why I didn't care about they don't care for the customer

I had the absolute worst experience with "Shanair". she does not need to work with the public. I'm…read morecalling corporate and the better business bureau. This woman was rude, impatient, condescending, and disrespectful to my elderly mother who needed help with her phone. Unacceptable!!! Go to another Verizon store or switch carriers!!

Rude rude RUDE! I went in with my wife to switch over and…read morejoin her plan. My wife had some questions about her bill. We were very patient and calm but WOW was STEPHANIE rude! Every explanation came with eye rolls, telling my wife to download the app so she could make the changes herself. Not only did Stephanie not get commission on a new phone, I didn't switch. Unbelievable I'm giving one star because it was a clean store and the two gentlemen employees were speaking very nicely to their customers

Terrible, terrible customer service. I had to drive N hour and a half round trip to get an answer…read moreI should have rein less than 5 minutes on the phone. The customer service girl was not able to answer a simple question but relied on a store script that was not relevant to the question. Tried three different times to explain the issue and she spoke it back WRONG all three times. There was a time when Best Buy was my go to. Now, it is the court of last resort.

Went to Best Buy today. Very disappointed in their 'meet anyone's price policy' I was buying a…read morewashing machine. Saw the same one (GE) at Home Depot that I was intending on purchasing at Best Buy. At Best Buy the machine $849. Home Depot is running an appliance sale depending on what you spend. On this they were offering $50 off. Though their initial price is higher at $879. I asked if Best Buy would meet the end price of $829 which would just be $20 less for Best Buy (I was also buying the pedestal.... An additional $250) they would not come down the $20 and let us walk out and lost the sale. Funny thing I was looking at a coffee maker I probably would've purchased as well. I ended up going back to Home Depot and purchased the washing machine and pedestal. I I will say that the sales help were very nice at Best Buy on the positive note. However the gentleman I was told was a manager let me leave the store over $20.

After years of on-time payments, Target affected my credit score for a 30-day late payment for $18…read more I have sent registered letters requesting a goodwill deletion from my credit reports. Speaking to a Target representative in the USA in Arizona, she told me that Target does not do goodwill deletions from credit reports for anyone. What a wonderful company. If this is true, why would I ever want to do business with Target again?

This store has a top notch location but sadly they can't manage it well. I don't know if that's a…read morecorporate problem or a local issue. Isles are a mess and half the shelves are empty in certain sections. Disappointing

I have been going to Fretworks since it opened its doors in Bluffton, SC. Rick Holaus the owner has…read morealways been very helpful and pleasant. Always greets you with a warm smile whenever I visit the store. He and the staff are very skilled. I highly recommend this store. Miriam Petra Tierno

Fretworks is always nice to me and everyone and offer great quality instruments and really anythingread more