Dayna, Sales Rep. provided great service to me and solved my issue like a Boss. I am so grateful…read morefor this store, and it's professional and personable staff.

I do not recommend setting up business service at this location. Rob sold me the $10/line bring…read moreyour own device plan with $2.47 in taxes and fees for each device. My first month's billed was over double what was expected. Rob said that he would make it right, but the next month the bill doubled again. During the sales phase Rob was responsive to questions. Since the sale, he has not responded to my questions and I have been forced to cold call him at the store, but even that has been ineffective. Back to T-Mobile for me.

Very knowledgeable staff.. gave my mother in law and i the deal possible. The guys were amazing…read more.at knowing each product and each phone to the new features and updates not to forget the promotion was an even better deal a 1000 off with trade in i got the Samsung galaxy 24 ultra and it's amazing

Great store and great people. They are always willing to help with any of your mobile needs.read more

I highly recommend that you come and meet the guy Khalid. He is the best for the job! We spent 1…read morehour and 30 minutes trying to solve issue with Boost Mobile customer service but our issue was resolve. Khalid had put in every afford to resolve the issue and did his best! Always recommend his place over any other I been to. We are just super duper happy and thanks to him once again!!

So far so good. Took in 2 laptops and they wiped them, and made them like new again for the…read moregrandkids. Not outrageous cost! Nice guy at the counter.

Had a couple of phone batteries changed - one went perfectly the second wasn't as smooth - there…read morewas a minor glitch as something was broken in the process - these folks accepted responsibility without hesitation and made it right - I will not hesitate to use them in the future.

I've had my cell phone with Cricket for several years and love it. A couple of weeks ago I broke my…read more4 year old Samsung Galaxy so went to the Cricket store. Corey was the person who helped me with a new phone. Corey was super nice, helpful, knowledgeable and did a great job helping me understand my phone! Thanks Corey!

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our New Albany store today.

I went in to purchase a new iPhone and everyone there was very helpful and courteous. I got what I…read morewanted and walk out a happy customer. Thank you Spectrum employees that took care of me. I very much appreciate the attention I received.

Service is bad, internet never stays consistent with speeds. If we had any other option we would…read morenot use spectrum.

So, I bought a used iPhone from my buddy, Potsy. He went through at least three circles of hell…read moreover at AT&T to get it unlocked for me. Potsy's pretty awesome. You know what else is awesome? Showing up at the T-Mobile store with three employees and a half a dozen customers immersed in the business of communicating. I was greeted and assured that someone would help me within a couple of minutes of entering the store. When I explained that I needed a new SIM card but wanted to keep my plan, these guys didn't miss a beat. There was no high pressure upsell. In fact, the gentleman helping me commented that I had a great plan. He verified that the phone was unlocked, that the SIM worked, and did it all in a friendly, efficient manner. I was out of there in less than ten minutes.

This review is for the store, not the service…read more As soon as you walk in the door, someone acknowledges your presence. Even if they are with another customer, they welcome you and assure you that you will be helped soon. Unless you're in a hurry, this allows you some time to look around the store, check out some phones and review the latest in smartphone technology. This store carries the full line of T-Mobile phones. Although they do not have a very deep stock, anything can be delivered within hours. The staff has always been patient in answering my questions and gives me quite a bit of information about my plan, my phone and anything else I need to know.

I came in to ask if he could fix my dirty faulty charger port and he literally got it charging…read moreagain in 60 seconds for super cheap and then threw in a new screen and phone case for a crazy deal! Mine were both broken before and now my phone is looking like I just bought it again. Good quality good price.

My phone died no known reason. I called and was advised it would a $30 diagnostic test. I took it…read morein, the individual did not speak English, would not answer questions and had the phone fixed quickly with no communication as to what he was doing or the pricing for it. I was charged $250 for a $22.00 battery and another 70 for a $41 fix it kit. VERY TAKEN ADVANTAGE OF.

Prices are high for car batteries and regular batteries. I get those at Rural King. I came with a…read morephone cracked and it was over 5 years old. Iphone XR. The price was higher than what I wanted to pay, but they did great and had my screen and battery replaced within the same day. Within a couple hours actually. Dude was up front and said he'd call if there were isuues, which there wasn't. Reliable is the word I would use.

I needed a new car battery after mine stopped holding a charge for more than a couple hours. I…read moreshopped around a bit before deciding to come here, mostly because of the ease of setting up an appointment online. I needed it done before going into work and their site was the only one that offered specific time slots and allowed me to pay in advance. When I arrived there was a short line, but I was helped in about 5 minutes. The check-in process was super easy, and the staff members were all very friendly. They had the new battery installed and ready to go quickly, and I was back on the road in about 20 minutes from the time I arrived. Prices were comparable to Autozone and O'Reilly's. I didn't even know what this place was before my appointment, but I've already recommended them to a few people since. Thanks for saving the day guys!!