My iPad wouldn't charge, took it in, they cleaned the port and now it's fine. I'm so happy!!!read more

This location is very professional and they do repairs great and fast, honestly never been to a…read morerepair store that was friendly and that knew what they were doing. Definitely I recommend this location for any future repair.

Very busy all the time. Good customer service. Busy but will get to you relatively quickly…read more If going to the Genius Bar, make sure to see the person standing by the outside entrance to check in. Something helpful to know. If you get there more than 30 minutes early, you'll have to wait to check in. They have several large tables to seat people and they assign you a seat. Once you are seated, you are in the queue. When you're next, the person assigned to you will know where to find you.

With massive improvement, they could improve to being horrible. Tech support, nope, they just sell…read morethe hot garbage.

purchased a phone from this company and it worked for about 3 months now locked out tmobil tells me…read morephone was never paid for or stollen company is no responding just give me run around do not trust!!!!!!!! this company

From the owner: WikiWoo specializes in buying new and used cell phones, tablets, MacBooks, iPods, iPads and more…read morefrom the general public and from businesses. We have kiosk locations in Shopping Malls where you can get instant cash in your hand when selling your device, or you can go through our website and ship your device to us for payment via certified check or through PayPal. We are committed to you convenience.

I got a new phone (Samsung Galaxy S25 FE). I am elderly and technologically challenged and needed…read moresomeone to set it up and activate it. Found Cellphone Doctor on google and called. Explained what I needed and was to to come on over! The owner did the job in 30-40 minutes and charge me a very reasonable price. Very pleased.

My IPhone 11 battery was degraded to the point that it would not a charge over 6 hours. I called…read morethe Cellphone Doctor and was able to drop off my phone for service immediately, and picked up in an hour or so. It works fine now, holds a charge and for a good price. I'm very happy with the service and professional help I received!

Albert(greg) saved me, he made the process of reapplying my eSIM easy as could be. I thought I…read morescrewed up brutally but he made sure it was gotten back. For free! Blessed to him, under 20 minutes too! GOAT

It's never fun to get some service done on your cell phone, laptop, internet etc. so it's hard to…read moreget excited and drop 5 stars here. I will say, the trio of guys in this store are professional, helpful, non-condescending (as many tech folks can be). They patiently worked through my issues and got me set up with as many discounts as possible. (Employer, paperless billing, etc)

Yahoo! Bravo! Amazing! Second Times a Charm!!!…read more Thank goodness this delightful Tech store is down the street from me... I'm a webmaster and I work my computers harder than a jackhammer on a cold cement road. ha ha ha ha..... any-whoooo.... I brought in my new all in one desktop and workhorse large Dell Laptop. I can't live or work without my computers. (I find people free housing jobs globally) The staff was warm, kind, and honest. No charge to checkout the issues. They fixed both computers and gave me a restore for free! It would had cost me $4000 to replace both computers. I had a great experience with the eggheads... or Techheads. All they need is some good tunes, a dance floor, and a few mixed drinks while you wait. Great Staff et service. I highly recommend the TechRestore. Love you guys! Love | GlobalFreeLiving.com (Live for free globally!)

The owner of the store Jeff kindly reached out to me after my review and offered to bring my PS5…read moreback in so they can further look at it. Now I told him no simply bc I had already bought a whole new system just to get the headache over with. Even after hearing that he still wanted me to bring the system back in so they can look at it and even offered to buy it off me if they could restore it. Sure enough after a day and a half the owner Jeff calls me telling me it's fixed. I really appreciated Jeff reaching out to me he told me without my first review that I left he would've never known about my situation which I thought was very transparent. Communication is key. Thank you

Breathing a sigh of relief - we've finally cut another tie with Spectrum and use them only for…read moreinternet. We believe their internet is top notch and overall it's reliable. Most recently we said goodbye to cable. It's unbelievably expensive and yet, tough to not have after indulging in it always. We realized how many favorite channels we have access to from streaming services. Other than Bravo, which is an easy add on for the Peacock service, we had everything that fills our relaxation time! Savings = $200/per month!!!! I feel so rich lol ... I can't wait to spend our dollars in other ways.

Absolutely scammy company. Their service sucks, and they will charge you more and more each billing…read morecycle, until they have you paying $150+ for one single phone plan and the lowest grade of home internet they offer. THEN!! When you go to cancel, mind you, I cancelled BEFORE my bill was due, they will charge you for the next months bill ENTIRELY, because they say the bill for the next month had already been "generated" even though it wasn't due yet. Absolutely dishonest and shameful business practices. Complete scam.

I added 1 phone to my account and was told 4 trackers came with my package for free. I found out a…read moreyear later that they are each $25/month for 24 months!!!! I tried to return to trackers and they refused. I have been on the phone with customer service for 30 minutes. I can cancel the trackers but will not get my money back. I never write bad reviews. beware friends. I have paid for 4 unused trackers that I was made to take for over a year at $25/month.

T-Mobile, you have to do better…read more Your retail staff in Louisville is working *so hard* to create great customer outcomes. They are professional, patient, and determined to help us succeed. Shout out to Joe at this location in particular. Your systems, on the other hand, seem to be actively working against even the most tenured and knowledgeable of them. In my MANY hours spent in-store for a simple phone upgrade - at multiple locations trying to get whatever problem it was fixed which frankly is still a bit of a mystery to me - I witnessed multiple disappointed customers who didn't get the experience they were hoping for and it all seemed to be a problem with systems and teams not connected to each other. This seems to result in the customer getting stuck in the middle, with your retail employees figuring it out. They need to be supported better, and so do your customers. Every time I have to interact with T-mobile it feels like a punishment. The only bright spot is your employees in-store who are there with me, but it shouldn't have to be that way. Do better.

My husband and I recently transferred to Verizon and had so much trouble setting it up that we…read morewanted to go to another carrier. We'd only been with Verizon for about a week. I also previously had T-mobile and he previously had AT&T so it was all turning into a big mess. Noah and Ariana were so knowledgeable and helpful. They made it all look so easy. They were also very professional and helpful with the other customers who came in while we were there. Overall just a great vibe and easy transaction. It all made me remember why I like T-mobile and after all the frustration of switching carriers, I'm probably going to stay with them until I die.

I needed to do a simple exchange on my iPhone and Kevin and his team couldn't have been more…read morehelpful! Markee , Kevin and the 2 other women in here are awesome! Excellent location !