Great customer service Went to the lawn section and was…read moreintroduced to two gentlemen who took care of all my questions and helped me buy the right chainsaw. I had done a lot of research prior, but they old me exactly what I needed to know and what I needed to do. As homeowner and novice to chainsaws it was greatly appreciated. They also took care of registering the product for warranty and started the chainsaw added fuel and chain lubricant to get me going. This sort of service you just can't get at a big box store !

We were having trouble getting Browning Equipment to service our mower but the owner reached out…read moreand his being helpful so I am updating my review.

Mark and Kim repaired our Toro lawnmower quickly and competently. They are friendly and gave…read morehelpful advice. We are very happy with their service and recommend them highly. Dennis and Amanda, Berryville, VA

I have lived in Loudoun for almost 30 years and his is by far the worst company I have dealt with…read morein that entire time. They scheduled me over a month ago which is understandable considering it's Spring and everyone wants their blades sharpened. So I took my equipment apart as they instructed and had it ready for my appointment as scheduled. Of course they were a no show. I questioned why and I was answered with a text that he was working on something else and I would have to be rescheduled, I was a bit upset but asked when they would honor the appointment. That text was met with a call from some hillbilly saying he heard my "little attitude" and at that point I hung up on the phone as I realized there was no intelligent conversation to be had with them. Run, don't walk away from this group, they will waste your time. No stars if I could.

Really excellent experience with Cutting Edge. Adam was very responsive and made my purchase of a…read moreventrac very easy. He did multiple demos and walked me through the process. This was important, especially as a female buyer without any experience with land management. Really honest, nice people.

Good honest people selling goods and services you can count on. I would highly recommend Cutting…read moreEdge to everyone for lawn tools.

Exceeded expectations several times over the years. If tractor problem is beyond my fixing they…read morewill come get it, fix it, clean it up and bring it back quickly at a decent price. I doubt there is anyone else like them! I live in Winchester!

Recently purchased a Zero Turn Bob Cat from the Bristow shop. The machine is a BEAST!! So happy…read morewith the performance, and from what I can see, maintenance should be very easy. The sales rep, Ashleigh Braley, was very helpful, professional, and not pushy at all. She never pretended to know an answer to my questions if she didn't know the correct one and would ask one of the mechanics for a clearer explanation if needed. The machine cuts like a dream, "professional" looking cut, handles very well, and the time it takes to do the lawn, about 3 acres, is half what it was with a 60 inch belly mower. Tim F.

Phillip was amazing! He provided regular, clear, and excellent communication throughout the…read moreprocess. I deeply appreciated the video he sent to show the repair was complete on my generator and the it was providing power. He was extremely easy to work with. Pricing was fair and the job was done quickly. I am a thankful and happy customer and I will be bringing him all my small engine repairs and tuneups from now on.

Wow and Thank YOU! We paid to have our tractor looked at by another company that services our area…read moreand they said it would cost $800 to repair our ride-on mower. That was more money than it was worth. Fast forward to having Phil look at it. He spent time testing a variety of scenarios and then told us what to try from least expensive to most expensive. Well... the least expensive solution worked! We ended up buying a $20 part and have had no issues with the mower since. Thank you Phil for your time and for caring about your customers wallet as well as their sanity! Bice services is our go to for our generator maintenance as well as our yard machines. Phil tells it like it is and we trust his judgement and prices.

I have used this company for years. 5 plus years to be exact. I have never had a problem until this…read moreyear. The nice young gentleman on the phone by now has to have a 2 mile long Pinochio nose. My mower was picked up Thanksgiving week in 2020, and I just got my mower returned today 5/6/21. After numerous calls, it was finally returned. I have never heard so many excuses. We are working 12 hour shifts on the weekend, our truck broke down. I had to buy more mowing equipment because of this company and this week I ended up paying a company to mow my 3 acre yard. Never again will my mower set its tires on this companies property. BEWARE! I will be filing a complaint in this company with the BBB. Ridiculous non sense!

To be clear, i don't know about their service, quality or anything else. I can say they're horrible…read morewith time management and scheduling. I scheduled service in February 2021 and was told 8 weeks until my ticket would come up. That would be mid-April. In mid-May I had to call to see if somehow I missed an email or call and missed my turn. Nope! They're just that far behind. As another reviewer said, all kinds of reasons were given as to why my mowers (yes, more than one) hadn't yet been serviced. Here we are, a week through June and still no word 4 months since I made my initial request. Save yourself the time and go anywhere else.

Outstanding Service! I reached out to Jimmy late last week and we made an appointment for him to…read morecome out and fix the drive belt on my Kubota Z725. He was actually early. He fixed it in about 30 minutes and was very reasonably priced. I would highly recommend his service. I intend to utilize his service to maintain my lawn vehicles. Excellent Work. Thanks, Jimmy!

Our snowblower quit and we called Jimmy's. He was at our home to assess the situation the next…read moreafternoon. He ordered parts and the blower was repaired and back to our home two days later. Super fast service, excellent pricing from an experienced professional. We couldn't have asked for more!!

After he saw my review of his business, he asked me what I was most unsatisfied with. I said it was…read morethe price markup on the part needed. He refunded me $125. I got mad originally because I was unaware that parts were marked up in addition to the hrly. rate. He told me parts are generally marked up 30 to 40%, but I mentioned mine was 60%. This is ok if the part only cost a minimal amount, but when it 3 or 400 it makes a big difference. I am gracious for him giving back what he did. I just don't appreciate hidden costs.

was told if i wanted my battery to go to them and pick it up. set up a day and time. no one…read morethere. left a note asking they please return my battery. needless to say, never heard from them again and never got the battery i paid $75 for just to have it stolen. great way to do business. take people's shit, then lie to them and simply keep what doesn't belong to you. you should be ashamed of yourselves.