I have used this company for years. 5 plus years to be exact. I have never had a problem until this…read moreyear. The nice young gentleman on the phone by now has to have a 2 mile long Pinochio nose. My mower was picked up Thanksgiving week in 2020, and I just got my mower returned today 5/6/21. After numerous calls, it was finally returned. I have never heard so many excuses. We are working 12 hour shifts on the weekend, our truck broke down. I had to buy more mowing equipment because of this company and this week I ended up paying a company to mow my 3 acre yard. Never again will my mower set its tires on this companies property. BEWARE! I will be filing a complaint in this company with the BBB. Ridiculous non sense!

To be clear, i don't know about their service, quality or anything else. I can say they're horrible…read morewith time management and scheduling. I scheduled service in February 2021 and was told 8 weeks until my ticket would come up. That would be mid-April. In mid-May I had to call to see if somehow I missed an email or call and missed my turn. Nope! They're just that far behind. As another reviewer said, all kinds of reasons were given as to why my mowers (yes, more than one) hadn't yet been serviced. Here we are, a week through June and still no word 4 months since I made my initial request. Save yourself the time and go anywhere else.

Took my lawn mower blade to get it sharpened. He took it inside and brought back the sharpened…read moreblade. However, he used a very coarse grinder that created almost serrated edges on the blade. This would cause the blade to pull and tear the grass instead of making a clean cut. I was very disappointed and asked if he used a 30 degree angle for the grinder, he acted annoyed and said 37 and half degrees! I figured it was useless talking to this guy as he was the master of his universe! It was obvious they don't use professional table mounted Sharpener because the edge was not uniform. It's really disheartening because I had high hopes for this place.

Excellent job. These guys are good. Honest, integrity, and they do a really nice job of explaining…read morewhat is going on with your mower and how they are going to touch it up. I say this as an absolute compliment - this is an old-school way of doing business which I really do appreciate it. Give them a try! This will be your last stop for any lawnmower service you might need.

Outstanding Service! I reached out to Jimmy late last week and we made an appointment for him to…read morecome out and fix the drive belt on my Kubota Z725. He was actually early. He fixed it in about 30 minutes and was very reasonably priced. I would highly recommend his service. I intend to utilize his service to maintain my lawn vehicles. Excellent Work. Thanks, Jimmy!

Our snowblower quit and we called Jimmy's. He was at our home to assess the situation the next…read moreafternoon. He ordered parts and the blower was repaired and back to our home two days later. Super fast service, excellent pricing from an experienced professional. We couldn't have asked for more!!

Exceeded expectations several times over the years. If tractor problem is beyond my fixing they…read morewill come get it, fix it, clean it up and bring it back quickly at a decent price. I doubt there is anyone else like them! I live in Winchester!

Recently purchased a Zero Turn Bob Cat from the Bristow shop. The machine is a BEAST!! So happy…read morewith the performance, and from what I can see, maintenance should be very easy. The sales rep, Ashleigh Braley, was very helpful, professional, and not pushy at all. She never pretended to know an answer to my questions if she didn't know the correct one and would ask one of the mechanics for a clearer explanation if needed. The machine cuts like a dream, "professional" looking cut, handles very well, and the time it takes to do the lawn, about 3 acres, is half what it was with a 60 inch belly mower. Tim F.

If I could give less than a star I would. The customer service is very poor (Especially Hunter) and…read morethey charge an arm and a leg. I called three weeks ago to get a repair and service done. I was told that it would take about 2-3 weeks to get my lawnmower looked at for a quote. I was fine with this because I understand that this is peak season, so I waited patiently. I was explained the fees and such and expected around $300-400 for everything. Anyway, I waited the almost three weeks and called back to see the status on my quote. Hunter did not give me a definite answer immediately and said he would call me back. I waited three days with no response. (apparently someone typed the wrong phone number.) Somehow the repairs/service then went up to about $760 dollars for new blades, a spring service and a belt replacement. I respectively declined after speaking to a few people about my quote. My lawnmower brand new is around $1700. After declining, Hunter said he would call me back with another quote for the pick up fee and the diagnostic; which I am not sure why they need to call back for that. The diagnostic fee and the pick up for the lawnmower ended up being over 100 dollars, which I find ridiculous. (My father in law is picking up the lawnmower at the shop now, so they never had to even bring my mower back to me.) I doubt the diagnosis took the techs very long and this fee was never explained at the beginning. I asked Hunter if that fee was added after I decided not to do business with them and that is when Hunter began passive aggressively arguing with me. I tried cutting him off saying I was just voicing that I feel like their services are way too expensive and Hunter continued to argue with me. At one point, I had to tell Hunter that I found him very unprofessional that he was still arguing with me after I began giving him my credit card information. His response was "I would expect a comment like that from you". That is not how you treat customers period, even if the customer decided that they were too expensive. Most of my life I worked customer service and was a manager in the optical field for five years. When customers complained that my products were too expensive I just listened apologized and kept it moving; never would I of argued with them! That is a lesson Hunter needs to learn. I hope anyone who reads this finds a better lawnmower repair shop with better customer service, a faster turn around time for quotes, and one that has fairer repair/service rates!

was a great experience dealing with both Hunter and Russell!showed me my options and let me take my…read moretime deciding and answered all my questions.no pressure at all just straight facts on the mowers.id have no issue ever returning or recommending this place.even the other staff while i was in there was polite and helpful.great place and great staff!!

Really excellent experience with Cutting Edge. Adam was very responsive and made my purchase of a…read moreventrac very easy. He did multiple demos and walked me through the process. This was important, especially as a female buyer without any experience with land management. Really honest, nice people.

Good honest people selling goods and services you can count on. I would highly recommend Cutting…read moreEdge to everyone for lawn tools.

We have used Cornerstone for landscaping, hardscaping, and lawn maintenance. We have always found…read moretheir workmanship to be of top quality and their client service is top notch. I would particularly like to commend Hannah P.

DO NOT USE CORNERSTONE LANDSCAPE / LAWN SERVICE IN CHERLES TOWN. They do not honor their contracts…read moreand do terrible work. Please share to keep.others from being robbed like I was!!!! This was suppose to be 7200 periwinkle plants to cover the hill. They are now refusing to obligate their contract.

Great service, less expensive than other shops, excellent quality work & super-friendly.read more