Really excellent experience with Cutting Edge. Adam was very responsive and made my purchase of a ventrac very easy. He did multiple demos and walked me through the process. This was important, especially as a female buyer without any experience with land management. Really honest, nice people. read more

Good honest people selling goods and services you can count on. I would highly recommend Cutting Edge to everyone for lawn tools.

Also does business as Cutting Edge Small Engine Repair. I received great customer service from Wilfong & Sons. They were responsive to emails, which I appreciate since phone isn't always convenient and some places can get busy so you end up on hold. They were honest up front about being behind due to the early warm weather this year and estimated six weeks before they could get to my lawn mower for a tune up. I even heard them telling another customer there was another place in Boyce with a three week wait in a "Miracle on 34th Street" sort of way if he wanted his sooner. I called about four weeks after dropping off to see if six weeks was still the case and they said that if I could hold the mechanic working on my mower was just doing his diagnostic and would give me an update. He said it would be a couple more days and estimated about $250-300 for the service, saying he'd call me by the following Tuesday. Sure enough, I got a call on Tuesday and it was only $224. If Yelp had half stars, I would give them 4.5 because when I picked up there was a glitch that was causing the mower to shut off when the blade was engaged and then backfire. To their credit though the guy delivering the mower found that though because he checked before handing it over, even though he didn't do the work. He took it right back to the shop and after waiting 20 minutes or so brought it back working right. I'm giving them the benefit of the doubt because they got my mower back to me sooner and cheaper than estimated. read more

Cutting Edge Small Engine Repair - Outdoor Power Equipment Services Near Me - Winchester, Virginia

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I have the IS 700 ferris zero turn with Briggs Motor 61" Deck. Awesome Mower. I had it for 3 years with no problem.

Someone picked up the phone on the first couple rings! It was actually farther than I wanted to go, but the VERY nice woman who answered the phone offered some suggestions as to who might be closer. I'm sure if they weren't so far away from us, we would be loading our tiller and taking it to Cutting Edge. read more

I was looking for a place that specializes in riding mowers and this is it. That's all they do (except perhaps some related landscaping equipment like weed whackers). They really know what they are doing and commercial landscaping services are a huge part of client base. They sell an excellent line of mowers, the brands that are used by professionals all day long, every day it's not raining. I have a cheap Sears-Craftsman (made by MTD) but they serviced it none-the-less. I had a spring tune up and other things done. A few weeks later I had an unrelated problem with the drive belt and both times they were thorough and complete. They have won my confidence and I will return. I am not looking for cheap when it comes to service, but consistent, reliable, and done right the first time, especially with a riding mower that I have to transport 25 miles one way hauling it with my utility trailer. read more

I'm a new landowner in the area and came to Cutting Edge looking for a new ZT mower. Adam was knowledgeable and helpful, and put up with my questions several times before I finally bought a Hustler Fastrak. I've put 48 hours on it and have had a few issues (timer failed, lever switches failed) but the team at Cutting Edge was extremely helpful in getting the warranty work done quickly. One repair took longer than a few days so they arranged for a loaner (Hustler Super Z, amazing machine). Despite the repairs and picking up/dropping off, loaner, etc - I haven't paid for any of it and the staff was never hesitant to give me an update or provide a solution. Scott even talked to me after hours. I highly recommend dealing with this company as everyone I have worked with is very friendly and knows their trade. They are also quick to explain exactly how things work and teach you how to do your own oil change and other simple maintenance. read more

Cutting Edge is my one and only shop for power equipment. After moving to the area, I wanted to find a shop to work on my Husqvarna saw. After stopping at a few different places (only to be ignored, or fed BS), I found Cutting Edge. The prices are good. You can find oils, two stroke mixes, and chains for less than you can get online or at big box stores. They have an automated chain sharpener in store. The service department is strong as well, and made some changes to get my saw running stronger than before. But most of all, the people are friendly and willing to talk through my questions. read more

Dropped off my mower in mid December with a $75 deposit. Didn't hear anything back so I called and they said they would to have it ready by late January or early February. Finally in early March they said they have looked at it and couldn't get it running except by directly injecting starter fluid and shunting the starter. But the biggest problem was they changed their policy on March 1 and would have pay to restore all safety covers and electrical components which would cost a great deal so they suggested it wasn't worth fixing. I paid to have my mower returned and found they had stored it uncovered for all this time! I looked at it myself and quickly found the starter solenoid wire was disconnected and it was out of gas, so had it up and running quickly. Hope you have a better experience but never again for me. read more

I don't think there's a better place in the area to buy equipment. I walked in looking to buy a zero-turn mower. I had two different companies in mind (both that they carried), but wasn't sure which model yet. They helped me narrowed it down and offered to let me "test drive" a couple of of different manufacturers. Although I intended on demoing a couple of the mowers, my schedule just didn't allow the time for it. So, I walked in earlier this week and bought a brand new Ferris 2100z. They had just received this particular model in stock the day before, so it wasn't yet put together. They told me they'd call me later in the afternoon and it would be ready for pick-up today. I stopped in around 4:30 to pick up my mower. Not only did they load it onto my trailer for me, they let me borrow their ramps as mine weren't wide enough for the mower. Yes. They let me take their ramps home, offload the mower, then bring them back. After closing time, too. I can't say enough great things about the service and knowledge here. They do what it takes to make the customer happy, and absolutely know what they're talking about. There's no reason to buy from a big-box store over a place like this. read more

Our mower wouldn't start after a long winter. Took it out to these guys (although they do pick up, come to your house, per their signs), We couldn't be happier with the quick service. While we waited they replaced a plug, added oil, tuned the motor. total charge $28.47. These guys are a real find -- honest people who know what they're doing. read more