I came looking for a particular pair of shoes. They didn't have my size…read more I hadn't focused on the fact it is consignment and samples! There are so many samples and odd consignment items! Staff were very cheerful and upbeat. It is a bit crowded, and things crowded together yet they flow through the aisles and people with bright, connecting smiles. Genuine. There is a lot of top-of-the -line jackets and ski outfits. I found a secret place to park1!!

Maybe…read more I've had mixed experiences, sometimes women's clothing is in the mens section, and it's funny because you don't find out until later lmao. I bought some products that failed immediately, but am embarrassed to return them.

While heading to the Brooks Trailhead store, my friend spotted Black Diamond nearby so of course we…read morehad to check it out. I had recently misplaced my trekking poles, so I was researching replacements and looked at SEVERAL models here. Sean, the employee helping me, was extremely patient and helpful, answering all my questions (and there were many!) and even helping me compare the small differences between models. He also let me use my ExpertVoice pro deal, and on top of that, the poles I chose were on sale so I got some great savings. OF COURSE, I found my original poles two days later but that's ok because now I have an excellent backup pair :) The store had a great mix of climbing gear, apparel, and outdoor essentials, and the staff was fantastic!

Nice to have a solid gear shop in the area. Staff was friendly, had a better selection of gear than…read moreI was expecting.

Excellent customer service and overall experience with boot heat molding and new ski binding setup…read more The owner is friendly, welcoming and a good story teller. Also helped me measure and find the exact seat replacement I was looking for in store for my Specialized MTN bike! As My previous one was damaged during a small spill

Everyone here is super nice and friendly. They have bike repair and lots of ski stuff. I saw a kid…read moregetting fitted for skis. It's a small shop but worth the visit. Support this local biz!

Always a great experience at Tactics. Was helped by Taylor today and he broke down some board…read morebasics and mechanical differences. He helped me narrow down my options and know what to look for as I was doing my board shopping. And even though I couldn't find my size of choice I left feeling like I had a ton more wealth of knowledge. Every person in the store who's ever assisted me has always had impeccable customer service and always attempting to just help a friend out. Much appreciated! Oh and they're having some sweet Black Friday deals right now so I was bummed to not be able to purchase directly from them to support the business, but I'm just very short and it's hard in general to find my size.

joe was a fantastic help with my purchase today, chill shop, friendly staff. v accommodatingread more

A huge thank you to the guys at this store. After a miserable experience as an older female at not…read moreone but two REIs February 2026, I found not only what I needed but also very knowledgeable, thoughtful and helpful staff here. Not just in contrast to the terrible service at REI, but standing alone the Ascent staff walked the walk of accessibility, diversity and enjoyment of the outdoors for folks of all skills and abilities. Thanks guys!

Best customer service! Great selection for serious outdoor outfitting. Street Parking is difficult…read moreto find during restaurant hours-very limited. Reasonable prices for top-notch gear. Will was very helpful getting my wife fitted for a Snow Skills class on short notice; he had some great recommendations and was patient with her questions.

Huge REI store with an amazing selection and great service. They even offer 1 hour of free parking…read morefor customers -- which in Seattle is already a big win on its own. The store is one of the largest I've been to, and they truly carry everything you might need for outdoor activities. Staff members were friendly, approachable, and consistently helpful throughout the visit. Overall, a smooth and pleasant shopping experience with no complaints.

The REI flagship store in Seattle is a must-visit if you're a fan of the recreation equipment…read morevendor. We've been here before but it's been a couple of years, at least. We stopped by recently and it's still cool to see such a big location. It has multiple levels and filled to the brim with gear for hiking, running, cycling, and camping. Outside of the store, there's a little trail they've set up for you to test out bikes; not sure if they let you do that with hiking boots, too. Since it's Seattle, you can find more than a few items that feature BigFoot on them. Service is always terrific and I like the fact that they have such a generous return policy in place if you're not satisfied with your purchase (for members on eligible items. it's within 1 year of purchase, even if gently used).

I came in to rent skis for the day and had such a great experience. This place is seriously the…read morebest! The whole process was quick, easy, and super smooth from start to finish. Everyone working there is incredibly knowledgeable, experienced, and genuinely friendly, which made a huge difference. Charlie especially went above and beyond to make sure I had the perfect setup. He took the time to get everything dialed in just right, and you can tell he really cares about making sure people have a great time out on the mountain. I'll definitely be coming back and recommending this place to friends!

Heavy on skating, snowboarding, and disc golf gear & equipment. Lots of friendly employees to help…read more We were looking for more kid friendly equipment. The two choices for a basketball were $34.99 or $54.99 which didn't feel like resale. Bought a couple playground balls instead.

Most outdoor gear manufacturers offer only unisex glove sizing anymore, making it very difficult to…read morereplace my lost men's XL fleece gloves. I am an old woman with crippled arthritic hands that don' t fit into unisex gloves. Only bandanas and adjustable baseball caps should be unisex! I spent many many hours calling stores and shopping on line. Finally, when I isited Mtn Gear near U Village, the owner pulled out a pair of lightweight Black Diamond gloves that fit my hands perfectly! I was delighted and will be back again.

This shop has a really cool take on outdoor gear!…read more So most everything in the shop you can BUY, DEMO, or RENT. The prices for the rent and demo items seemed totally reasonable, and if you like the item after you demo, they just put that towards your purchase. One thing I noticed as well is they are clearly carrying high-quality items and nothing less. Brands like: NEMO, Black Diamond, Jetboil, Helly Hansen, etc. Friendly and no pressure staff too!