I've been skiing for 50 years and Proski is absolutely the best place to be fitted for boots and to…read morebuy skis. The staff is super experienced and knowledgeable. You will need an appointment for boot fitting.

I've been coming here for years after disappointing experiences at other big box and local ski…read moreshops in Seattle and Bellevue. Michael, Corey, and the rest of the staff are incredibly knowledgeable about all things skiing related including backcountry. These are not seasonal workers suggesting random boots or skis, but experienced skiers that take the time to understand how and what you ski before making recommendations. They've nicely corrected my misunderstandings compared to other ski shops that shrug or make up a bad answer. I've gotten multiple tune ups and skis mounted here with great results. If they don't have desired skis or bindings in stock, they can often check with the factory directly and order on your behalf if you chat with them. My wife bought boots here and they were meticulous in the initial boot fitting and follow up checks, and recommended a much more appropriate ski than other local shops because they took the time to understand her skiing. Likewise I've gotten my kids' seasonal rentals here every year. They refresh their rental fleet often and have carbon poles which is a refreshing surprise compared to the typical older and beat up gear found elsewhere. I've been coming here for my family's various skiing needs and couldn't be happier, and would highly recommend them.

I always drop off my Beta LT and Rush Jacket during their annual wash week…read more Always nice seeing the new colors that come in, and the attention to detail the staff/team has. They're always so knowledgeable and helpful! Thanks Arc'teryx Seattle!

The service is absolutely amazing! Came into the store just to browse, and received amazing insight…read moreon a ski jacket. Every single worker was beyond helpful and so friendly. If you want helpful, friendly, and easy service, come to this Arcteryx store in Seattle.

Jim is not only an expert in the gear he sells and the area- he is also a sweetheart. He made sure…read moreI got the sleeping bag I wanted after I bought one that was too big for me and communicated well throughout the process. He made sure we knew what he was sharing was just his opinion and didn't try and convince us into purchases. If you're looking for hand picked top line climbing gear and expert knowledge, this is the place!

Super solid shop that has a great range of companies represented. People complaining about…read morecustomer service crack me up; get over yourselves! I'm here for the gear, not for making friends with the owner. *eye-roll* For the record, I've always had good interactions with the owner and appreciate his knowledge. He carries Mont-bell, which is the main reason I shop there. He's always bringing in the newest UL stuff, too. Prices are right for the quality of gear. I will be back!

Service was not existent. Staff seemed more interested in just chatting with each other and the…read morecute young girls other than helping customers. I support Patagonia and often by online, but it just seemed like the prices were insanely high. I think I'll go back online and look for used items. Not much available in medium size.

Quality/Quantity - We are loyal to the brand. Overall a nice…read morelocation, but maybe biased because we (of course) prefer our local store. Ambiance - Decent size location. Clean and organized. See pictures. Service - Good customer service. A team member overheard me talking and questioning a jacket. He rushed over to help and answered my questions. Price - Expensive, but that is the price for quality. Owner Comment - Congrats on your success since 1973. And thank you for also giving 1% to not-for-profit workers "to defend the earth." And having programs that raise awareness of environmental and social issues. My favorite program is Worn Wear. You can either sell Patagonia your used clothes or trade them in so they can fix it. I believe that reusing is better than recycling. Furthermore, they give you credit ranging from $15 to $150.

I came here when they first opened and got s mackinaw vest and a custom made tote that was gifted…read more I met Joey who is GREAT. He walked me through a CC Filson chore jacket and over the years he was a go to in anything Filson related. Jeremiah was also a go to for my winter needs. The knowledge of the craftsmanship and durability is unparalleled. Every staff that I chatted with including at the outlet are passionate and knowledgeable. It's nice to hear that many staff have put their clothing through the wringer and can share the story of the garment aged. Value, is paying for quality. I am friends with the Freeman owners and it made me happy to see the collaboration. I will have to say that the Filson brand is unfailing. It's unfortunate that Eddie Bauer and other outdoor brands just don't match. I wish post pandemic that many of the products weren't outsourced. I get it. Quality wise Filson is one of the best out there if not the best.

If you're looking for excellent outdoor wear, this is one of your best options in Ballard.read more

Roamed around this store for over 30 min- not one staff asked if I needed assistance. Some nice…read moreproducts and I would have liked to learn more but alas. I left without anything.

I purchased two EOS down jackets and an UL quilt this year from Feathered Friends. The products…read morethemselves are good. I was pretty disappointed though to see that they do not have a complimentary return policy. I asked customer service about this and they directed me to the FAQs. Just kind of seemed to me like not the right way to manage customers who have spent $1,000 on their merchandise in a couple of months. Fortunately, there are plenty of options for down goods that are still made in the United States (not fictitiously made in Canada). Look elsewhere.

I have an old prone Paddleboard I had tried for a few years to get some work done on. I could never…read moreget anyone they works on boards to even call me back. Surf Ballard took up the challenge and exceeded expectations. I had wanted to get 2 fin bays on the bottom replaced with larger fin bays and have one installed on top for a water bottle holder. The traction pad was really old and there had been some amateur patch work done right next to it. Also the nose and tail were pretty beat up and looked like some other amateur patch work had been done there. I had hoped they would be able to do all of this but they couldn't. They had the foresight and did due diligence by contacting the original shaper and found out that the fin bay installation would not have been supported by the internal structure. So disappointed they couldn't do it but stoked they found out before cutting in and destroying the board. They were able to take care of everything else and I heard the old traction pad was a b&tch to get off but they did a great job and for a great price. See before and after pictures.

If you're prepared to carry your own kayak rental by wheeling it from the site, across the street,…read moreacross the beach parking lot, down the steps and onto the beach and load yourself in, this place is for you. I'm not used to having to do everything myself. What is even more disturbing is that, they do mention as part of the directions, if you have difficulty carrying it, especially if you have back problems and such, no staff member can help you. There's also no staff at the beach to help in anyway. We got there at 440 pm which is ten min later than our appointment at 430, only to be told we had to wait for our kayaks to be cleaned after we struggled to find parking. For the time it took to wait for the kayaks to be cleaned, to the transport back and forth, if you want more time on the water for the buck, go somewhere else like Moss Bay or WAC or even Greenlake. If you are late in returning it, it is $1 per minute.

Came in on a Monday evening around 4:30pm. I was the only customer with three salespeople working,…read morebut they couldn't be bothered to greet or ask if I needed help. Along with poor/zero service, the selection was really small and limited. Will not be shopping here again.

Nice lil cop, nice lil ppl, ordered online, sweet and easy adventure from across town. Very on brandread more