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    Alpine Hut

    4.5 (133 reviews)
    Closed 10:00 am - 5:00 pm
    Updated over 3 months ago

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    Reviews With Photos - Alpine Hut

    Jason S.

    Big shout out to Kyle and his staff! I needed a pair of cruiser style bicycles for my wife and we were able to pick out these Norco Indie's. They checked all the specs on the bikes to make sure they were ready to ride, and then out the door we went. Didn't feel rushed or pressured, no gimmicky sales tricks, nothing but super helpful and friendly, would highly recommend to anyone looking for a quality bike and a fair price. We will be back for our next bikes.

    The skis, boots, and poles
    Adam F.

    I'm a new downhill skier, and went to Alpine Hut for help buying skis, boots, and poles. The experience was fantastic. The people there were super-friendly, knowledgeable, and patient with all my questions and with the boot fitting, despite the store being crowded on a Saturday afternoon. I had shopped around, and the prices at Alpine Hut were comparable. They said I could pick up the skis later that week- then called me later that day to tell me the bindings were mounted and I could pick them up tomorrow! Amazing service. Highly recommended.

    Two oldest excited to hit the slopes.
    Sarah S.

    Greg and Sarah were incredibly helpful for our family of five. We came in with three new skiers under 12 and walked out with all the proper gear to start the season. The parking was ample and the store was easy to navigate with small kids. We hope in the future they can expand to include more inventory like clothing. Highly recommend.

    Rachael F.

    We took our two kids (3 and 6) to get ski rentals at Alpine Hut. Holy smokes. Such an overwhelmingly positive experience. Anna had endless patience for my son who tried on about 10 pairs of boots before deciding the first pair was the most comfortable. Our daughter wandered off multiple times and we were so embarrassed as the shop is full of expensive merchandise... no one was upset or bothered. They chuckled and encouraged her to play with the shop dog. Who was, in her eyes, employee of the year.

    Thanks Alpine Hut!

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    5 months ago

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    17 days ago

    Absolutely love Alpine Hut! Greg and the rest of the staff are wonderful! We go there for all bike and ski needs!

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    2 years ago

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    Kyle F.

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    2 years ago

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    Kyle F.

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    3 years ago

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    Kyle F.

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    1 year ago

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    1 year ago

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    1 year ago

    Super helpful people. Kind and understanding. First time renting and they took time to help me out every step of the way!

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    Kyle F.

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    3 years ago

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    Kyle F.

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    5 years ago

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    Kyle F.

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    3 years ago

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    Kyle F.

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    3 years ago

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    Kyle F.

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    8 years ago

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    Kyle F.

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    4 years ago

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    Kyle F.

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    4 years ago

    How easy! Show up, mask up and ask someone what you need. I walked away with some new heated gloves for the season. Glad I stopped in.

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    Kyle F.

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    2 years ago

    All my bike and ski related purchases have been made from super helpful, knowledgeable staff. Good selection and follow up service.

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    Kyle F.

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    9 years ago

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    2 years ago

    Very fast and informative about my bike and servicing it. Also was able to test out new bikes . Highly recommend.

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    Kyle F.

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    5 years ago

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    Kyle F.

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    3 years ago

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    Kyle F.

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    6 years ago

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    4 years ago

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    3 years ago

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    Kyle F.

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    5 years ago

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    Kyle F.

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    7 years ago

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    7 years ago

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    Kyle F.

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    8 years ago

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    Kyle F.

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    2 years ago

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    Kyle F.

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    11 years ago

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    5 years ago

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    Kyle F.

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    5 years ago

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    3 years ago

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    Kyle F.

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    16 years ago

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    3 years ago

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    9 years ago

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    Kyle F.

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    8 years ago

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    5 years ago

    Great local store. Staff is knowledgeable and everyone is super safe and enforcing COVID protocols

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    Kyle F.

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    4 years ago

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    Kyle F.

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    6 years ago

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    Kyle F.

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    6 years ago

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    Page 1 of 4

    Ask the Community - Alpine Hut

    Review Highlights - Alpine Hut

    the owner, Kyle, stayed super late just to ensure myself, my husband, and two other guests were taken care of.

    Mentioned in 25 reviews

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    Montlake Bicycle Shop

    Montlake Bicycle Shop

    4.5
    (169 reviews)
    $$

    I'm just getting back into bike commuting, and I've been very happy with my experience at Montlake…read moreBike Shop. They've been very patient with my questions, and have had a really quick turnaround time with service. I will continue to recommend them to my friends.

    UPDATE: After posting this review, it somehow got worse. On a later visit, an employee -- who I…read moreunderstand may be a part-owner -- confronted me about the review, followed me out of the store, and called me a "chicken shit" on my way out, blaming me yet again for the entire situation. I'll let that speak for itself. A business that responds to honest, factual feedback by chasing a paying customer out the door and throwing insults has told you everything you need to know about how it treats people. This update wasn't something I went looking for -- it just confirms the exact pattern I described above. REVIEW: I'll stick to the facts. I spent over $6,000 at this shop -- and apparently that doesn't buy you even baseline customer service. I bought my bike here, and after a front wheel/tire failure caused a crash, I went through a Giant warranty claim with Montlake. The product side eventually got resolved, but dealing with them was frustrating from start to finish -- and the real problem wasn't the logistics, it was the attitude. From the beginning, I got the clear sense the shop saw me as an inconvenience rather than a customer. Communication was poor across essentially everyone I dealt with: no timely updates, no callbacks, no straight answers, and I was the one chasing them at every step. More than the delays, it was the tone -- dismissive, condescending, and openly impatient any time I asked a reasonable question about my own bike. One phone call summed up the whole experience. A staff member told me to "chill out dude, you got a new bike even though it was your fault you crashed it," and to stop "beating a dead horse." Talked down to, blamed, and brushed off in a single call. It's also just wrong -- it reflects a basic misunderstanding of how Giant's warranty and crash-replacement programs actually work. I don't expect a shop to agree with me on everything, but I do expect basic respect -- especially as a customer who put thousands of dollars into this place. The product issue got sorted out eventually; the attitude is why I won't be back, and why I'd point other riders elsewhere.

    Alki Bike and Board

    Alki Bike and Board

    4.2
    (90 reviews)
    $$

    If you have a normal bike, I'm sure Alki Bike and Board Shop can handle it…read more If you have a mildly complicated bike, definitely go there. If, however, you have a questionably overpowered long-tail cargo bike running a custom Bafang BBSHD mid-drive setup that may or may not have been engineered during a caffeine-fueled "more capability and power is always a good idea" phase... these are your people. I rolled in with what can only be described as a mechanical riddle wrapped in an enigma of wiring harnesses and torque sensors. My Bafang BBSHD setup had become inhabited by a small tribe of mean spirited electrical gremlins. I'm capable with bike mechanics, but this had gotten over my head - I was bracing for a massive bill (maybe significant part replacements). Instead, the team at Alki Bike & Board just... handled it. Calmly. Confidently. No drama. No upsell. Just pure competence. The bill was less than 1/10 what I had expected. This crew is overseen by a guy called Dayton - I'm not sure if he is more Thor or Hercules. On one hand, he seems like he could summon lightning directly into a mid-drive motor. On the other hand, he has the calm, slightly amused strength of someone who has already defeated twelve labors involving stripped bolts and cross-threaded bottom brackets. Either way, the man is operating on a different plane. He diagnosed the issues quickly, explained everything in plain English (instead of "mystical bike wizard dialect"), and fixed the whole situation for a small fraction of what I was mentally preparing to pay. I didn't believe him when he told me. Bottom line: Extremely knowledgeable Honest pricing No ego, no attitude Dayton = certified bike demi-god If you are near West Seattle and your bike needs anything beyond a gentle pat on the saddle, this is the spot. 10/10. Will bring my mechanical chaos machine back henceforth!

    I was leaving for a camping trip when I noticed my bike was not shifting correctly, I brought it in…read moreand they quickly diagnosed my problem and got me all fixed up the same day, great service, I would recommend Alki Bike and Board to all.

    Alpine Hut - bikes - Updated July 2026

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