1. Black Diamond Equipment

1. Black Diamond Equipment

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Seattle, WA

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Black Diamond Equipment

5.0 (2 reviews)
Closed 10:00 am - 7:00 pm

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1 year ago

Helpful 6
Thanks 2
Love this 4
Oh no 0

1 year ago

Nice to have a solid gear shop in the area. Staff was friendly, had a better selection of gear than I was expecting.

Helpful 0
Thanks 0
Love this 0
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ProSki Seattle

ProSki Seattle

4.4
(136 reviews)
3.4 mi
$$

I've been skiing for 50 years and Proski is absolutely the best place to be fitted for boots and to…read morebuy skis. The staff is super experienced and knowledgeable. You will need an appointment for boot fitting.

I've been coming here for years after disappointing experiences at other big box and local ski…read moreshops in Seattle and Bellevue. Michael, Corey, and the rest of the staff are incredibly knowledgeable about all things skiing related including backcountry. These are not seasonal workers suggesting random boots or skis, but experienced skiers that take the time to understand how and what you ski before making recommendations. They've nicely corrected my misunderstandings compared to other ski shops that shrug or make up a bad answer. I've gotten multiple tune ups and skis mounted here with great results. If they don't have desired skis or bindings in stock, they can often check with the factory directly and order on your behalf if you chat with them. My wife bought boots here and they were meticulous in the initial boot fitting and follow up checks, and recommended a much more appropriate ski than other local shops because they took the time to understand her skiing. Likewise I've gotten my kids' seasonal rentals here every year. They refresh their rental fleet often and have carbon poles which is a refreshing surprise compared to the typical older and beat up gear found elsewhere. I've been coming here for my family's various skiing needs and couldn't be happier, and would highly recommend them.

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Love the setup thank you ProSki
Love the setup thank you ProSki
ProSki Seattle
Oly drooling over new skis

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Oly drooling over new skis
Montlake Bicycle Shop

Montlake Bicycle Shop

4.5
(169 reviews)
2.0 mi
$$

UPDATE: After posting this review, it somehow got worse. On a later visit, an employee -- who I…read moreunderstand may be a part-owner -- confronted me about the review, followed me out of the store, and called me a "chicken shit" on my way out, blaming me yet again for the entire situation. I'll let that speak for itself. A business that responds to honest, factual feedback by chasing a paying customer out the door and throwing insults has told you everything you need to know about how it treats people. This update wasn't something I went looking for -- it just confirms the exact pattern I described above. REVIEW: I'll stick to the facts. I spent over $6,000 at this shop -- and apparently that doesn't buy you even baseline customer service. I bought my bike here, and after a front wheel/tire failure caused a crash, I went through a Giant warranty claim with Montlake. The product side eventually got resolved, but dealing with them was frustrating from start to finish -- and the real problem wasn't the logistics, it was the attitude. From the beginning, I got the clear sense the shop saw me as an inconvenience rather than a customer. Communication was poor across essentially everyone I dealt with: no timely updates, no callbacks, no straight answers, and I was the one chasing them at every step. More than the delays, it was the tone -- dismissive, condescending, and openly impatient any time I asked a reasonable question about my own bike. One phone call summed up the whole experience. A staff member told me to "chill out dude, you got a new bike even though it was your fault you crashed it," and to stop "beating a dead horse." Talked down to, blamed, and brushed off in a single call. It's also just wrong -- it reflects a basic misunderstanding of how Giant's warranty and crash-replacement programs actually work. I don't expect a shop to agree with me on everything, but I do expect basic respect -- especially as a customer who put thousands of dollars into this place. The product issue got sorted out eventually; the attitude is why I won't be back, and why I'd point other riders elsewhere.

I'm just getting back into bike commuting, and I've been very happy with my experience at Montlake…read moreBike Shop. They've been very patient with my questions, and have had a really quick turnaround time with service. I will continue to recommend them to my friends.

Photos
Is that Adam's bike that Robert is cleaning?
Is that Adam's bike that Robert is cleaning?
Neil with his Giant
Neil with his Giant
Neil and Michael riding in California

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Neil and Michael riding in California

Black Diamond Equipment - skishops - Updated July 2026

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