I'm new to the Pacific NorthWest and researching a new dental office to call home was a huge deciding factor for me. I quickly googled dental places near my current location that give back to the community and Crisafulli popped up - https://gentledds.com/about/community-involvement/. This was honestly the main deciding factor along with the great reviews that I read online and also the support I got when I called the office on an urgent basis and they were able to assess the situation and scheduled an appointment for me on the same day. My heart was content and I felt relieved. I'm so grateful and happy with the amazing care I received from over the phone as well as in person ( staff and doctors alike). I felt heard, seen, valued and appreciated the empathy I received from everyone on the team. 110% recommend you check them. Namaste read more

Really dissatisfied with the patient care after i had to spend $60 on a mouthwash to fix a wound they caused in my mouth and the treatment I received after an issue with insurance went unnoticed and they tried to send me to collections. When I discovered this I called them and offered to give them whatever was left in my bank account to prevent me going to collections while I disputed this with my insurance. They gave me 5 days to either pay or receive payment from insurance. they were super distrusting and rude over the phone :( read more

I was met in the office by their new dog in training, what a sweet guy. As always it never feels like Dr Crisafulli is in my mouth, such a gentle touch she has. I really like Hakim the hygienist, he too is very gentle, through and a great personality!! Marie, I think she's the office manager was training a new gal. Marie is a good trainer as she's caring, not pushy or matter of fact and walked the new gal through the steps with good explanation. Love this group! read more

Rarely have to wait more than a few minutes. Super nice and helpful staff. Professional and yet casual. They communicate very well.

My entire experience was great! It was so nice to go to a dental office where I felt like the care was actually "caring ". I got good advice that really helped improve my periodontal issues. It was a very warm and positive experience. read more

I went in for a cleaning and was seen by Hakeem. He was super helpful and very informative about what I could do to improve my gum health. I would definitely recommend getting your dental work done here. The front desk staff were also very friendly both in person and over the phone. read more

I am terrified of going to the dentist, and today was hands-down the best cleaning I've ever gotten. They were super gentle and friendly. Definitely recommend! read more

I don't even want to give this place one star. Horrible, horrible experience every time, for the years I made the mistake of going here. This review is long over do as I haven't been there in a few years. I have great anxiety concerning going to the dentist after being a patient here, despite my new dentist being phenomenal, and it still makes me mad. My mother made me come here when I was young and we both were treated very rudely with a condescending overtone to put it mildly, for years until I grew up and said NO MORE and got a new wonderful dentist. Dr. Crisafulli is the problem. The rest of the staff is fine. Although there is the one overly sweet assistant who uncomfortably talks about God the whole time which is a drastic contrast to the horror which is Dr. Crisafulli. What's this? The good cop / bad cop thing? I'm surprised she's still in practice. DO NOT COME HERE!!! read more

I had a great experience at Crisafulli Dental. The clinic is a very cozy and calm environment. Stuff provided excellent customer service, and Dr. Houser is very knowledgeable and professional; she took her time explaining everything that's going on in my teeth. read more

I went to Crisafulli Dental some 13-15 yrs ago after a few years of a "dental pause". I had much dental anxiety from a childhood of cavities repaired without Novocain, candy rewards from the dentist after the procedures. It was over the top apprehension, fear, bawling, etc, as a child. At 71 Ive experienced the shame and judgment as well as the fear that has accompanied visits to numerous dentists. It was a risk to try a new dentist each time, hoping it might be different. I knew I needed a visit, so I tried Dr Crisafulli. I liked the office dog. The best thing was the referral to endodontist Dr Calvert in Bellevue for a root canal. What a relief to be treated so kindly there. Also, the titanium implant by a retired specialist was much appreciated. Also so kind. I didn't care for the office itself. Dr Crisafulli spent much time trying to fix my fear. Talked a lot about how she has trained others out of their fear, kind of like I'm not cooperative while sitting in the chair, feeling subjection and shame on top of sense of frozen fear. I felt gossiped about by the way I was spoken to by the staff as well, along with hearing gossip in the air. I did not continue obviously. I found Progressive Dental that I've gone to ever since. No one ever tried to joke, or talk me out of my feelings. They noted what helped make me comfortable. A warm blanket, gum numbing gel, chapstick, skills with numbing and injections, nitrous, communication and a professional and calm environment. Over the years I have come to trust them and do not dread or postpone the regular appointments. I do still need a prescription for a visit if there is restorative treatment, but know there is openness and compassion there. Some people don't need the support for dental visits. But dental anxiety is common... people may not remember what you say, but they will remember how they felt.. read more

Marie at front desk is always a pleasure! Had a new tech today and he was pleasant & thorough, just surprised me as I didn't know Mina had left (which is who I had scheduled with). Probably not a big deal, but as I'm a nervous pt to begin with... read more

CRISAFULLI dental is the best. They are professional, careful and work to make their patients comfortable and well taken care of. I've gone there for 7 years. I highly recommend them! read more

Dr Crisafulli is upbeat, caring, professional and knowledgeable. I have high hopes for a great outcome with my procedure. The staff is very friendly and efficient. read more

My wife and I are new patients for Dr. Crisafulli and her wonderful staff. After reading all the reviews of her longtime patients, we were anxious to meet them and we were not disappointed. The front desk staff, Marie and Mike, treated us like family. The office is warm and cozy and Dr. Crisafulli's credentials are impressive. As professionally educated and experienced as she is, she is equally as down to earth and engaging! We had the most thorough initial examination we have EVER had and her dental hygienist is super nice and efficient a well. Overall, an extremely pleasant experience. The parking is free too, which is a plus. read more

I am always pleased with the cleaning and crown settings the Wendy has done. Would highly recommend Crisafulli Dental.

I have been a patient at Crisafulli Dental for over 35 years and I have felt like a valued patient the entire time. The whole team takes such good care of me and always make me feel comfortable while in a chair. I am thankful for the generosity and breadth of knowledge the team has and their dedication to continue to change along with the new innovations in the dental world! read more

Always a great personal experience with Doctor Crisafulli !! She always greets me with her cheerful attitude. She has taken care of all my dental needs for over 10 years now. Very skillful and great attention to detail. Most of all she talks to me like a person who really cares. She is at the top of her game! Very knowledgeable! read more

Thank you for an excellent service I'm more than happy to recommend this place, they do excellent work, always on time, great customer service. I'm happy yo say I'm a loyal customer for more than 6 years. read more

I have been a patient of Dr. Crisafulli and Dr. Houser for about a year. I've done cleaning here two times and a consultation as well. The first cleaning was really great, one of the best I've ever had. The second one felt a bit rushed, but still standard quality. I found the billing staff extremely rude and not interested to communicate. Before my visit they asked me to call my insurance and ask if they cover consultation. The insurance said they do cover it twice a year. So I visited Dr. Houser for a consultation. However, the office billed me for the consultation. I explained to them that my insurance said they will pay. But Marie insisted that she will NOT submit the claim to the insurance, even though I explained to her that I called the insurance two times and they said they will consider paying the bill. Marie was very rude and kept repeating that the insurance told me that they won't pay for the bill. I explained to her a couple of times that I called them twice and that's not what they told me, but she kept pushing her words down my throat and threatening me to call a collection agency. I said I'm ok to pay but can you submit the claim to the insurance so they can reimburse me, and she said no, because there is no way that they pay you!! Absolutely unprofessional and rude. I'm so done going to this office. The stress that they give you after your visit is not worth it. read more

Dr. C has been my dentist for about twenty years. The dental services here are always of the highest professional standard. The staff is very friendly and Helene is a great hygienist. Dr. C is not only a great dentist, she's a very special person. She does volunteer dental work in the area and overseas, provides free dental health care days for veterans and she and her husband raise service dogs (you may luck into having one in the office during your visit!). read more

Crisafulli dental is the best dentist in the Bothell/Kenmore and surrounding areas. I had to reschedule multiple times because of health and personal reasons, work conflicts etc. But they were so kind, patient and professional every time we spoke. They do calls, emails and texts which is very convenient. They have a staff full of kind, genuine people with positive vibes. Everyone there - from the front office ladies to the dental assistant to the dentists, Crisafulli dental far exceeded my expectations. They explained everything extremely well and thorough, and they even helped me look up my dental insurance coverage details and info which was also very helpful. In addition, they gave me a Starbucks gift card apologizing for having to reschedule me. They didn't have to do that, but it really showed how amazing of a dental clinic they are. Thank you for a great experience and amazing customer service and professionalism. Definitely recommend and will continue to go back! read more

Avoid at all costs. Run! Don't walk! I was a new patient and went in for cleaning. They completed a full exam and didn't ask to have my medical records transferred from my previous dentist. Cristifulli ran my insurance and told me what my payment for each visit would be for following services and appointments scheduled. I paid that amount on each subsequent visits. Fast forward 4 months later I get a bill for $500. 1. It was marked 90 to 120 days due. It was the first bill I had received for my services performed months earlier. 2. They performed services I wasn't eligible for because it was too soon for them. Their response. 1. The woman who helped me was no longer there. 2. The form with the amount owed after insurance said it was an estimate. 3. They will try to get my bill changed. The Manager I spoke with continue to argue with me when I said I was done. She wanted to prove her point that this was my fault. Their form says "estimate." My only real resolution is to let others know about what their service is like. They do not deserve to have this bill paid because of their deceptive business practices. I willI pay the bill, because unlike them I have integrity. I hope this review costs them thousands in lost business. Needless to say I will not be back. read more

I highly recommend Crisafulli Dental. I've been going to this dentist for around 20 years and can attest to the professionalism and reasonable rates. They really stand behind providing a pain-free experience both while doing the work and when paying the bill. The location is good, there's free parking and it's completely handicap accessible. Most dental providers offer membership services, which by comparison is less expensive for the same services than what I know other offices offer. read more

Very friendly and professional. They listen me about my teeth concerns. My husband and I have been going there for almost 20 years. We like same dentist because of dentist's knowledge of our history. Plus we like them, why not still visit with them for our 6 months teeth cleaning. read more

I understand safety and sanitizing as I work in a medical facility but charging $20 for the business ensure they meet the safety standards to stay in business should be on the business and not the patients. They should be thankful patients will be coming in and making them money. However charging them a fee for them to ensure everyone's safety isn't a patients responsibility- it's something that's expected by going into anywhere that's healthcare related. If you pull up stats on how much money has gone toward getting cleaning supplies and PPE anywhere the numbers have sky rocketed in every single business. Be thankful for the patients that will be coming in once things open back up- it will take time for things to get back to normal and for people to feel comfortable enough to come in like they were before. Every company has take a major hit. But that doesn't mean you charge them for their business. read more

Crisafulli Dental - Cosmetic Dentists Near Me - Bothell, Washington

Dr. Crisafulli is a very rare find. She is compassionate about your dental health and you as a patient. She employs high quality practitioners to help facilitate your care and understanding. I highly recommend. read more

Always very welcoming when I come in. Hygienists are considerate, efficient and friendly. Dentists are wonderful. Highly recommend.

Very high quality service. Dr. Crisafulli operates a superb office. Everyone there has always been first rate. I feel very lucky to have them in Bothell. read more

Great care and friendly staff. Easy to scheduel appointments and follow up. Doctors are very gentle and use the latest equipment.

If you are looking for a great dental office with top notch dentists look no further. Crisafulli Dental has everything you may need, in house. Oral surgeon, Periodontist, Endodontist, (way cheaper than being referred out) 2 great General Dentists, RDH's, RDA's, EFDA and aweSOME front desk personnel! They now also have a dental assisting school for new students. What more do you need ? I highly recommend! read more

Crisafulli Dental - They really celebrate the holiday!! - Cosmetic Dentists Near Me - Bothell, Washington

I have been Dr. Crisafulli's patient for several years. She is the best dentist I've ever had and I've lived long enough to have been treated by many dentists. She is of course highly competent but more than that she really cares about her patients and listens to what they have to say so their problems can be properly dealt with. And yes she is gentle and focuses on avoiding pain. Also all of the staff at Gentle Dentistry that I've dealt with are great! read more

Dentist pulled wrong tooth, do not go here. As I stated, I went to DR Crisafulli to have a broken part of my tooth removed, they forced me to get a non IV sedation (called the day before surgery to tell me this). When I woke up from the surgery, I found out rather than taking out the part of the tooth they were supposed to, they removed my wisdom tooth ON THE OTHER SIDE OF MY MOUTH. DR. Crisafulli then lied to me about what happened, and offered me $4,000 in compensation due to their malpractice and negligence. I have gone to this dentist for years, they have always had horrible customer service, which I should not have done, they treated me horribly and do not care about their clients. They obviously didn't care about me or my dental health. read more

I have super sensitive teeth to the point I have used sedation in the past. Dr. Houser and Mina the hygienist were very mindful and accommodating, making for the best experience I have had at the dentist in years. They took time with me, answered questions and explained everything, I did not feel rushed.​ read more

Dr. Crisafulli is so innovative, this is why I really love coming here. I was having some awful sensitivity in my teeth; I couldn't enjoy my favorite ice cream and when I told Dr. C about it, she did not hesitate when she said there was a cure. SHE HAS THE CURE!! She has this amazing in office laser that just made all my sensitivity disappear after just one session. After going to a different dentist for years, I had no idea this laser even existed. She is constantly updating the office with new technology that makes every dental visit easy. Dr. Crisafulli gained a customer today. read more

My first time to Crisafulli! Absolutely one of the best dental offices I have been to. The thorough paperwork, exam, cleaning and friendliness all led to a 5 star. read more

Dr Crisafulli is mean and rude. She is always yelling or trying to report other tenants. There have been complaints on how she treats her patients. There are a million dentists out there. Find someone who's nice because all of them can fix your teeth. read more

I had horrible pain in my back tooth. Dr. C was so through in asking me questions to get all the details of my pain. She figured out that it was probably all the popcorn I was eating and a bit of it was prob stuck where I got my crown. She was able to numb me up and get in there and lo and behold it was popcorn!! I feel so much better! She was so wonderful, professional and it didn't hurt AT ALL!! Love her and her office! HIGHLY recommend!!! read more

Ok, first I go to this dentist on a recommendation from a friend. My dad was a dentist and I would hang out in the office my entire childhood so I know what is wrong and right and ethical. When I go for a checkup I tell them right off the bat that my teeth are 10/10 sensitive. The hygienist pulls out a sonic cleaner, tells me how wonderful it is and uses it. I almost jump out of the chair. She continues to try to convince me it is wonderful and everyone loves it but me. I finally had to stop her. I had a migraine for a week after the cleaning. First do no harm! Next they found and filled 3 cavities which I don't have faith needed filling now since I have seen them be unethical and incompetent. When I arrived for the fillings an assistant saw me drink water and started yelling throughout the office that I was to be sedated and shouldn't have drunk or eaten since the night before. BS! I wasn't sedated. I had nitrous. The dentist knew that and proceeded of course. While giving me the fillings her(Wendy) and her assistant gossiped the whole time like it wasn't serious what they were doing and like I couldn't hear. And they didn't checkin with me to see how I was doing. I had nitrous, I wasn't unconscious. Geez! One of the fillings still hurts after a year. I prepaid for the fillings to get a discount but as we were checking out, they charged my husband $200 more dollars, I don't know what for. So much for the discount. When my husband went for a checkup they said they could bring in their own surgeon to do implants. So, he scheduled the first step which was 3 extractions. When the extractions were healed, he called for the next steps. They acted like they had no idea what he was talking about. Seriously, they had NO idea what he was talking about. He had to call several times and went in one final time where they gave him an updated schedule of all the work they wanted to do. All of a sudden they tell him he needs 5 crowns in addition to the implants. At this point he is mad, understandably. They are showing him their new plan which they say will cost $11,000. Anyway, those are the highlights of this trainwreck of a practice. I'm tired of going on and on so I'll end it here. read more

I have been coming here for over 5 years and it's been a good experience. My normal hygienist Helene is always very energetic and interesting to talk/listen to. I have a lot of sensitive spots on my teeth and she does a good job working around them during cleaning. They have been up front with giving estimates for work to be done. They will offer up suggestions on optional treatments but I don't feel pressured like I have been at other offices. I would and have recommended them to friends and family. read more

The staff is always friendly and helpful and love the technology that makes my visits quick and painlesss