I probably would NEVER use Empire again if just for the simple reason they can't give you a better…read morearrival time window for your install...I live an hour away from a completely empty house that I'm having carpet installed in and I have to sit in and empty house (NO FURNITURE) for 10 hours...yep a 10 hour window they give you. Can I leave to get food or will I miss my install? NEVER AGAIN. Do better Empire.

We ordered our carpet at the end of April for an install of May 26th. On Friday the 22nd they sent…read moreall of the confirmation info over for the Tuesday install. We waited at home all day and no one ever showed. We called at 330 to determine what was going on. Empire calls back and says oh no one called you? Your carpet was on a truck that was involved in an accident on Thursday and your carpet was destroyed. We won't be installing today, the earliest we could do is Saturday but the installer will not be able to move any furniture. I asked for a discount since we now had to wait another 5 days for install and because we were charged for the moving of furniture. The agent ASSURED me that the discount would be applied and would be reflected in the final bill on Saturday. I asked to speak to a manager to verify because it didn't seem right. No manager was available because he was on vacation but again the agent ASSURED me the discount would be on the bill. Installers arrive on Saturday and lo and behold there is no discount on the bill and no notes on the account. The agent tells me that it takes 1-3 business days for a case to be closed. I explained it that was the case then it would be taken care of by Friday so why am I looking at a bill with no discounts? She couldn't answer that but explained I had to pay full price and they would call me with an update. It's now Tuesday. I call for an update and no one calls back. I call a second time and am told the case was closed out yesterday. The agent says surprisingly no one called you? I said no. She explains that there are no notes or anything in the system so she will try to figure out what is going on. She comes back on the line and says no one is answering. But she will transfer me.. 45 minutes on hold and no one has answered.

Dave and Uri did an excellent job installing flooring in our basement. Also, the price was very…read morereasonable. I highly recommend.

The installer of outdoor carpet on our front porch did an amazing job. He was very knowledgeable of…read morecarpets and extremely fussy. My kind of contractor. He arrived on time, was very respectful and did a fantastic job. Super attention to detail. Young brothers is the best.

Tris guys are very quick and they did a great job. Also they call me before they arrived!read more

I had my floors replaced in 2019 by this company and have been quite pleased. I contacted them as…read morewhen I had a new bathroom door installed, the threshold was not long enough. The pattern I chose was discontinued, but Jeff found a similar one and came to install it. I happily paid him as we could not find anything that came close to matching.

Very satisfied with the work done clean and nice installers. The value was great and service was…read morescheduled at my convenience

My husband and I were very pleased with the work done by Jeff and his crew. CLS installed new…read morehardwood flooring in our 3-story farmhouse, and they also stained the treads on our new staircases to match. Jeff took special care to make sure the finish on our red oak stairs was a perfect match to our white oak floors. The team at CLS was prompt, polite and professional, and got the job completed on budget and on time. I would recommend their services to anyone looking for a quality job.

Fantastic job! We could not be more pleased, the floor is beautiful and the workmanship great…read more They were super fast and very clean. We did the living room and hall plus new carpet on the stairs. If you're in the Pittsburgh area and need a hardwood floor or know someone who does, call Jeff at CLS.

Molyneaux is fantastic. Megan, our salesperson was great, explaining all of our options, and…read moreguiding us in the best ways possible. Ray and Ryan were our installers. They arrived on time and went right to work. We had 2 rooms and a staircase carpeted, and they moved very efficiently. They took great care of our home and cleaned up after themselves. When they completed the installation they took time to explain everything to us and answered all of our questions. Thank you for great service!

We hired Molyneaux to install manufactured hardwood on our first and second floor. They were…read moresupposed to have it installed while we were on our honeymoon. Instead, they barely finished our second floor and had none of our first floor done when we returned. On top of that, it took them an additional three days to finish the job. The final job included uneven floors, floors that creaked, and floors that were not evenly distributed. They clearly were in a hurry, with quality being a minor concern. They offered us $500 credit for a future job but their pricing for said future job was so outrageous it seemed a joke. Instead we went another direction. We used Empire for our addition 6 months later, and the quality difference is noticeable. The Empire floors are solid, even, and stable. The Molyneaux floors are uneven, inconsistently placed, and lacking quality for the price charged. Overall very disappointing.

Molyneaux's sales rep created high expectations for us considering him stating that their carpet…read morewill be just as good as what was currently in the home, which was really nice (just smelled from previous owners). The carpet sample seemed a lot better than what was installed and the padding is nonexistent. Not exaggerating, it feels like there's no padding. My two young kids have already complained after casual rough housing. Customer service hasn't been helpful and doing the passing the buck routine. I paid over $9k expecting to have something that will last my family for 15 years. This is dreadfully disappointing. Avoid at all costs!

We had our solid wood floors installed approximately one year ago. The high quality materials and…read morecraftsmanship in installation has held up impeccably after one year. The entire process went smoothly from the presale review of options, pricing options, and know how of the staff. Installation was completed within one week for a job that was more complicated than anticipated. Pricing was transparent and everything handled professionally. Financing was a great option. They also arranged for painting and it was done beautifully and super quick! We compared several local options and some national names and ultimately molyneaux struck the right balance of large enough but local enough for us. We will go back for future work if needed.

It says on their web site by appointment only on a Saturday. I tried to make an appointment and the…read morelady told me in a hateful tone that they aren't open on Saturdays. Sorry you lost my business!

We are new to the area. We bought a 100 year old home in the Dormont suburb of Pittsburgh and set…read moreabout to do a serious renovation. The moment we walked into Ceramiche we knew we were in good hands. Tina, Bob, Melissa, Suzy and Nicky all know their stuff and treat us like long lost friends. The selection of tile is the best we have found in this area and the prices are very good. The service is what really makes this place special.