Did a great job on my whiskey boy. I was nervous at first but when I picked up Whiskey he looked…read morecleaned and fresh.

Told to drop my dog off at 10 for her grooming appt at 10:30. She was the only dog to be groomed &…read moreI was told she would be first when I booked the appt. I had asked for a tour for possible boarding. My dog almost slipped out behind Pam into a room with strange dogs. I was nervous when I dropped my dog off & we were walking through dogs my dog never met. Pam seemed overwhelmed. Said Brenda was still asleep. when we stepped out into the big yard a little dog slipped out behind Pam. I told her & she said he was ok, but earlier said he was new. The dogs rushed us, we couldn't move & the poor pup was growling & snarking. She scolded him & kept talking. He wanted back in. Called at 1, no one answered. They texted they would call me back. I asked about my dog, said she was getting her prebath cut. I asked why she wasn't finished. Groomer had an emergency. I guess the other groomer couldn't do mine first. But, they should've called me. I picked her up. They later told me she was okay, playing with 2 dogs. I don't know how a groomer could be working and making sure the new dog was safe

Brought my Anatolian shepherd in for a hot spot on her tail, everyone from the front desk to the…read moreVeterinarian where great and a decent price. I liked the so much that I brought my Great Pyrenees in with a bigger problem and the care and procedures he went through we awesome . Fare price and their concern about my dog made me feel they really care. Great job to all.

This place is not the same since the change in ownership. The prices have increased almost 100% and…read morethe staff in the front is all about collecting as much money as possible from clients. The happiness of the clients and the health of the dogs are secondary!

I want to share with y'all what a great job John did with our pup, Tanner! When I took Tanner to…read moreJohn, he was so full of energy and lack of manners that he was actually dangerous for me. John worked with him patiently, professionally, and did in depth study of his personality. We now have a sweet, responsive and well behaved pet/family member. His recall is 100% right now...that is very impressive. His "heal" is a little rambling still and he needs reminders, but then he is still very young. When he hears, "no" his ears go up and his attention is completely on me. And he certainly knows what "place" means. So what turns out was a dog that I didn't think I was going to be able to keep, being a real keeper. One of the most impressive outcomes from our dealing with John turns out that Tanner "loves" him. That shows me how John deals with his students! I highly recommend Niche Creek Kennels and John Hoffman as a trainer. Thank you, John

Beware! Dr Pool gave my dog a steroid shot, WITHOUT consulting me (the owner) FIRST!!! That was…read moreabout 2 yrs ago. The SAME dog has always has had issues itching and scratching for years. It was ME, who finally figured out he has ALLERGIES! Got Apoquel from Chewy around $88 dollars a couple months ago. Monday 12-15-2025, I took my dog to Ward animal to have him checked out to get a prescription for 6-12 months. Well, since Ward had approved apoquel from Chewy, she said they didn't need to see him even though we both were there now! Chewy has sent several Faxes for approval by POOL! A 30 supply of Apoquel 16 mg from Ward is $120. Today, she charged me $20 for POOL to send Chewy his approval. I did find another Vet. For 100 tablets of Apoquel 16mg cost me, $241, office visit $58, Miconahex+Triz 16oz $36 = $335 So, for JUST, a 100 tablets of Apoquel 16mg from Ward animal was going to COST ME $390!!!!!!!!! That's without a office visit, and without a 16oz bottle of Miconahex+Triz medicated shampoo. I never did think dr pool was truly there in having any kind of A REAL RELATIONSHIP with clients. Dr pool is there to PAD THAT POCKET OF HIS. Dr Ward sold his business to dr pool. I had overheard other clients, and I believe they too were taken by lack of concern. Today, my/our new Vet, SPENT THE WHOLE TIME IN THE ROOM WITH ME AND MY DOG. When a dr takes your pet away every time, taking them into the back, not spending time with you, YOU NEED TO MOVE ON!!!!!! There's been other instances as well. I adding everything will make some stop reading the review. GOD'S WITNESS... I have now CUT ALL TIES WITH WARD. Our 4 dogs and 7 cats have found a new home! Thank God!

I've used Ward regularly for a little over a year now, visiting a total of 11 times between my…read morethree pets (13 times if you include foster kittens). These visits have ranged from annual exams, to sick visits, to a spay, etc. and I can firmly say that I will *never* be back after my visit today. My 15-30 minute visit turned into a 2 hour frustrating situation due to vet incompetence. My most recent appointment was my first time meeting Dr. Josh Pool and he was absolutely terrible. He wouldn't prescribe my dog's anxiety meds, that he's been on for over 3 years, inferring that I would abuse the drugs and threaten his license. There's not even a way to abuse prozac, it's a slow release drug that takes about a month to even start working and is one of the most prescribed psych drugs in the world (degree in psych and biology, have worked in vet med). He mentioned other alternatives so I listed what I've tried before, as my dog is 7 and we've tried just about everything. He then said my dog was over medicated and suffering because he also gets trazodone for high stress situations/ as needed. He refused to prescribe trazodone and only prescribed 20mg prozac (when my dog is currently on 40mg) after going back and forth for 10 minutes. Even after I asked for other alternatives for him to prescribe like just trazodone or gabapentin- he refused. I showed records going back multiple years of my dog's severe anxiety and how prozac daily and trazodone when needed have helped him but he continued to infer I would abuse the drugs. He also mentioned that my dog needed a behaviorist .... when a behaviorist was the one in the first place to recommend prozac! I then was asking for a new cyst/ tumor on my dogs head to be aspirated; fine needle aspirates are one of the most common ways to see if a lump is cancerous or not, and it's very easy to do. The Dr refused to do it and said it was just "an old dog bump". I pushed again because it came on very fast and aggressive. The tech then tells me that the dr doesn't know how to do the procedure and doesn't know how to read the results under the microscope. I was actually flabbergasted that a vet can't do one of the easiest and most common skin cytologies in modern vet med. Of course this was followed by a $300-500 estimate to do an anesthetized biopsy and removal. Guess that beats the $30-50 they'd get for a FNA. Overall, I'm in the process of reporting them to the Texas vet med board. They kept my highly anxious and constantly crying dog in the back for an hour and a half (literally 90 minutes, I kept track) just tied up and waiting, panicking. They refused to prescribe him the correct meds. They apparently don't have knowledge of very basic medical procedures. They refused to comp, discount, or take off anything after everything that went wrong on their end during the visit. Im not even convinced they did the exam or gave him the heart worm prevention he needs, as they were also arguing with me about even giving him the injection despite his negative hwt. They inferred I abuse drugs. and the vet especially seems to get angry and mean when he's questioned. There's significantly more I could add but this is already long enough. Just stay away if you value your sanity, your wallet, or if you have a very basic sense of vet med to hold them accountable

They do not care about the animals health they care more about money then they do the health they…read moredo a great job but they will not do a thing if they don't smell the greenery on you. It's ridiculous especially when the puppy has not eaten in a day and will not keep liquids down. The doctors are very selfish.

Kevin has taken excellent care of Pacee, Gracee, and now Maggie. Pacee and Gracee since they were…read morefive weeks old. Now one is about to be six and the oldest seven years. He additionally; took care of ou first baby a beautiful boxer and when we were told by Kevin "it was time " he took care of everything as we held her and cried. He's exceptionally compassionate.Cacee our sweet girl as we had Kevin make the arrangements for everything and we have our baby girls ashes. Kevin did a magnificent job. I urge if you have a personal pet you love as we have take them to East Texas Veterinary Clinic or North Street Veterinarian Clinic. You'll become family and your pet will be treated like the Mayo Clinic with exceptional love, care, and best treated with the very special and best care and knowledge available. Thank You Kevin for everything. Gracee, Pacee, and Maggie love you. Our Best; Butch & Gee Horton

Excellent Veterinarian services. Have been going there since I got my rescue almost two years ago…read more She is always caring and very good with my dog. I will continue to use her services.

Kellie Sterling is one of the best veterinarians around and a fabulous surgeon. Pricing is also…read morequite fair especially in the era of conglomerates owning most practices.

Dr. Kessel and his staff are so kind and helpful. We are so thankful for the great care they give…read moreSprite. Thank you for all you do!

I have been using Dr. Dan Kessel for many years. He is kind and patient to pets and their owners!…read moreHis staff are always knowledgeable and sweet. We are always seen on time. I can't say enough good things about Dr. Kessel and his staff. They take very good care of our animals.

You'll never meet finer people or have better customer service. This business deserves all the…read moresuccess it can find.