I've worked with a lot of property managers over the years, and I can say this team stands out!!…read moreThey're responsive, kind, and genuinely care about the people who live here. Every time I've had a question or request, it's been handled quickly and professionally -- no runaround, no attitude, just solid service. The property is always well maintained, clean, and feels safe. You can tell they take pride in their work and treat the place like they'd want to live here themselves. Special shoutout to the staff -- always friendly and helpful, whether it's a quick fix or just a smile in the hallway. Highly recommend to anyone looking for a well-managed property and a team that actually shows up for their residents!!

I have been waiting for the refund of my balance since when I sold my co-op apartment in August,…read more2025. In a phone call REM, staff even acknowledged that I had that balance of over $1,100.00! REM is till holding my money! J. W. 3/3/25

A fraudulent, unresponsive and callous company in violation of harassment and illegal business…read morepractices. They did not offer lease renewals, then began a harassment campaign by way of noise and construction without notice or concessions. I've lived in NYC over 10 years in 6 different buildings, and have seen my fair share of slumlords, but nothing like this before. Do not consider renting from one of their properties.

The worst. Do not return emails and no one answers the phone. Again trying to find out why my…read morechecks; that were sent 2-weeks ago, have not been posted and cashed. Totally unprofessional to not return emails or voicemails left by Building/ Unit Owners.

I listed a property for rent at 160 W. 66th St, and Melissa Drake was fantastic! The tenant was…read morerelocating from CA and we needed a speedy approval and she went above and beyond the call of duty to make sure the application was perfect and that the tenant was approved in 72hrs! Great job by AKAM as usual! Carter

I hope to spare my community members from the horrific experience of renting or purchasing an…read moreapartment managed by AKAM. They have been a nightmare to work with from closing to present. It took me almost 2 months and an email from my lawyer to receive my move- in deposit. It took 2 months for them to apply the check I wrote at closing for the first month's maintenance, and to remove both the maintenance fee from the previous owner as well as the multiple recurrent late fees they were applying to my account, which had been paid in full in advance. Their "Management Executive" Melissa Pabon ignores emails and repeated voicemails for WEEKS, does not follow up when promised and readily admits she "forgot to call you back" "I was supposed to send the information the engineer requested and forgot" Then weeks later, after hours (9pm and lated) she will call you more than once and text you from a personal number expecting access to your apartment at 10 am the next day. Inists she cannot provide even 24 hours notice due to "the urgent nature" of the issue you reported 6 months prior. MONTHS. Melissa Pabon also provides contradictory information- see attached screenshots for one example regarding smoke detectors. Additionally AKAM ignores both building bylaws and city and state law regarding permitting, licensing of professionals (e.g unlicensed plumbers, unpermitted major construction, failure to address infestations) Spare yourself, if you see AKAM, keep looking!!

ok so I don't really write reviews but felt like i should for these guys. I have 2 properties in NJ…read more(one in kearny area, one further out) and was having a really hard time keeping up with everything especially the compliance stuff which honestly goes over my head half the time. Someone referred me to RPPM and I called them kind of skeptical bc I've had bad experiences before with management companies that just take your money and don't really do much. But these guys are different. John was straight with me from the jump, explained everything they do, didn't oversell it. They handled some violation issues I had pending and I didn't have to stress about it. Communications with my tenants have been way more professional than when I was doing it myself lol. I used to just text my tenants which I know is not the right way to do it. Only thing I'd say is sometimes I wish they responded a little faster but honestly when they do get back to me everything is thorough and correct so I think its just they are busy and doing things right rather then rushing. Not really a complaint just something I noticed. Overall very happy. Would def recommend to other landlords in NJ especially if your portfolio is growing and you cant manage everything yourself anymore. 5 stars from me

One of RPPM strongest qualities is their communication. They are clear, timely, and consistent,…read morewhich builds trust and makes working with them easy. Questions are answered directly, updates are provided without having to chase them, and expectations are set clearly from the start. Their professional skill shows in how smoothly issues are handled and how well they navigate complex situations. It is clear they know what they are doing and take their responsibilities seriously. Based on my experience, RPPM stands out for strong communication and competence, and I would recommend them without hesitation.

Every time I needed a little repair, or there was something to discuss, JP and the Crosstown team…read morewere quick to respond, attentive, and kind. They are a great building management company!

Crosstown does a wonderful and thorough job managing their properties. I've been with them for over…read morea year now. Everyone is very helpful and friendly! Great company for property management

My mom moved into a unit managed by Venture. Staff has been nice and helpful so far. Good customer…read moreservice.

I rarely leave reviews, but my experience with Venture NY Property Management has been deeply…read morefrustrating. I simply asked for clarification regarding newly imposed co-op insurance requirements and how the coverage thresholds were determined. Rather than receiving transparent answers or supporting documentation, I was repeatedly told the requirements were "non-negotiable," threatened with fines, and ultimately informed that management would "not engage further" because the conversation had become "repetitive." As a shareholder, asking reasonable questions about building policies, insurance requirements, and risk management should not be treated as an inconvenience. At no point was any actual explanation provided regarding whether these limits were based on insurer recommendations, legal counsel, lender requirements, claims history, or any formal analysis. Instead, responses felt dismissive, defensive, and unnecessarily combative. Professional property management should include transparency, accountability, and respectful communication with residents -- especially when imposing financial requirements and penalties. I hope ownership takes shareholder concerns more seriously moving forward and improves how management communicates with residents.