I had a great experience with this dentist office. I have been the twice now and the technicians, front office girls, and the doctor have been great. After they are done I feel that my teeth have been taken care of. read more

7 years ago they said I needed multiple(3-5) crowns because my teeth were cracked. Went to another dentist and they said I had one cavity. Haven't gone back. Today I saw a friend tag this office in FB and I wondered if my experience was a one off, but it doesn't seem like it. I've had no problems with my teeth since leaving this practice. Beware read more

Recently moved to the area. Saw their $79 new patient special for X-rays, initial appointment and cleaning so I gave them a try. The office is very nice and very clean. They took X-rays, checked my gums, then Dr C came in and told me my teeth were in good shape, just a lot of tarter but no cavities or any other issues. At the check out desk the receptionist hands me a sheet of paper and says the hygienist recommends a deep cleaning which will require 2 x 90 minute appointments and will cost over $1,200!!! In two minutes I went from $79 to $1,200+! When I told her I was not paying that to get my teeth cleaned and would just have a regular cleaning done, she told me that was not an option. THATS OVER $400 per hour to have my teeth cleaned by a hygienist. Moral of the story, don't get fooled by there $79 special. It's a big, fat lie!! If you read other reviews, I'm not the only one to have this happen. Will never go back. read more

I had dental work done here a while back, and I'll never go back. She rushed through fillings faster than I've ever seen any dentist do, and the pain I have and problems since then... has been awful. Ruined my teeth. Over drilled when it wasn't necessary and one filling fell out in a week. She's very nice, but not a good dentist. read more

Stop Hello. I went to this dentist After moving here a year and a half ago I paid $250 for my initial cleaning and x-rays exam and then because of Covid kind of put a wrench in things and then I called to go in to have another cleaning and they told me oh no I have to pay another $250 for a new patient I said well I was in established patient I thought and she said no it's been over a year so I asked for my x-rays and they saidI can't have my x-rays they are property of the office and a new patient chart read more

Always professional and helpful. Great office staff and dental work. Highly recommend.

When I first went here, there was a really lovely women that did my cleaning, (she isn't there any longer), the front office sent a women in to discuss with me the cost of what I needed done. I felt like I was in a used car dealership and she was the closer. I went back against my gut feelings. Then I was made to feel that it was my fault for having sensitivity to pain. I was told that I could jeopardize their reputation if i jerked around during my procedure and that I should take drugs to medicate myself. I had a crown applied and it has hurt ever since, I will never go back there. So beware. Dr. has pretty face, but not a nice person. How would you feel if your dentist didn't like you personally..yikes. read more

I have been a patient for approximately one year. I was very happy with my cleanings and the office staff. Several weeks ago I decided to move forward with a crown, suggested by the dentist. I wasn't having any discomfort however the dentist and hygienist both advised that I had cracks in the tooth and that a crown would offer the tooth protection from breakage or decay. I had a temporary put on and barely noticed it afterwards. Several days later I had the permanent put on however when the temporary was removed I noticed a distinct odor and mentioned it to the hygienist. I was assured this was normal when taking a temporary off. I went home with my new crown that day and was told Tylenol would manage any discomfort. A few hours later the novacaine wore off. I was beginning to feel quite a lot of pain so I took Tylenol and waited a bit. The pain in my tooth was growing so extreme I phoned the office and was told by the receptionist that extreme pain was not usual with the procedure and that she would check with the dentist about what could be the problem or done. Shortly there after I received a call back and was told the dentist had gone home for the day but I could call or come in in the morning. I became quite upset and attempted to explain that the pain was extreme and that I wouldn't be able to manage it through the night. Staff apologized but again could offer nothing more. I had a couple of pain killers from a prior prescription and used those in order to get through until the morning. I went into the dentist's office the next morning as soon as they opened. I explained the situation and the dentist suggested my teeth needed to be filed, that my bite was causing such extreme pain.. The dentist proceeded to file my teeth and explained that I should expect some discomfort for quite awhile from the procedure. My husband and I plead with her to prescribe something as the pain was not tolerable. She finally agreed. I used the pain medication for a couple of days until the extreme pain subsided. I still had sensitivity and do to this day. I have had sensitivity to hot, cold and avoid chewing on that side since the procedure. I thought this was normal discomfort as the dentist had advised I should expect sensitivity for quite awhile. I went to a new dentist for a cleaning. They took x-rays and asked if I had any discomfort in the area of the crown. I explained my discomfort. They told me I have an abscess that most likely would need a root canal. They told me to go back to the dentist who did the crown and they would email the exray to them. I left the dentist office and phoned Cromer & Cairns immediately to make an appointment and confirm they received the emailed exray. They confirmed and set an appointment for the next morning. A few minutes later I received a call from the receptionist that the dentist had looked over my exray and file and that there was nothing she could do but did suggest I see a doctor they recommend for root canals down in Stuart. The receptionist did say if it would make me feel better I could come in. I asked if the dentist would be taking any responsibility and she said she couldn't, she doesn't do root canals. So now I sit with ongoing pain, needing a root canal, and an upcoming bill of about $1,300! Thanks Cromer &Cairns Update. When I posted a negative review The office manager Phil asked I phone to discuss further. Once I did he only reiterated that they refuse to take responsibility at all, was argumentative and had no real knowledge of my experience. read more

Great experience and friendly Staff until you meet her mother, the financial manager. She was so rude and disrespectful and pushy. She has absolutely no people skills whatsoever. Will not go back bc of her alone. read more

The ad for the "New Patient Special $79 cleaning, comprehensive exam & X-rays" is not only a farce; it's a lie! When I called and made the appointment for the service I was told up front that I. would have to come back for a second appointment to have the cleaning because "we don't know the hygienist's schedule." I accepted that excuse even though it was lame. However, this morning I went for the x-rays and exam, paid the $79 and asked to schedule the cleaning. I was point blank refused. The worker whom I paid said they would NOT schedule a regular cleaning, that they would only schedule an in-depth cleaning costing hundred of dollars and that they would deduct $79 off that. This is not acceptable in any way. This practice is totally false advertising. (At this short visit I was seen by 6 employees; I guess the public has to be misled in order to get these employees paid!). I definitely do not recommend this practice! It is for the very rich only! read more

What a great addition to our community of Vero Beach! After 30 years of medioca dental care, I finally feel at home with Cromer & Cairs Dental. First my oldest daughter started with the practice and said I'd really like them, then my youngest daughter whom is an MD , said how happy she was so I thought I'd give it a try! I am smiling from ear to ear, as I now have my family dentist. Gentle,patience up beat and kindness is a true trademark! My teeth haven't felt this good in years! (5) stars for me! Gene Billero read more