I am a two-time client of PAI. Once in 2016, when I got my hairline & front completely…read morere-established and again just recently (November 2019) to get my crown filled in. I have experienced hairloss since I was 21 years old and this dramatically affected my confidence, my self-image, and even contributed to depression. When I found PAI, I was confident that I would be treated with respect, with the absolute best technology (DO NOT EVEN CONSIDER THE OTHER OPTIONS IN TOWN) and the entire staff made me feel comfortable, encouraged, and were ALWAYS available for me. It's a shame to read some of the other reviews on their page, as at least two of them are not legit. I have seen hundreds of examples of successful procedures and I am a walking billboard for PAI Medical Group. I have no problem telling people that I've had a hair transplant and I proudly tell them where I got it done. Super thankful for this business.

I wish I had checked out these Yelp reviews first. I've had several experiences where Google…read moreremoved negative reviews without reason, or a channel to ensure posting. I say that because the reviews here line up with my experience. Two transplants in, and I'm more embarrassed by what my hair looks like now than when I was balding. Worse thing is that now I have these scars, so embracing the bald look comes with revealing those. The first procedure occurred in the fall of 2022, the second in spring 2024. The first was suppose to be all I needed, but due to scabs not healing properly, a second was recommended. (I don't have a history of poor healing.) The second was to address that scabbing, and an opportunity to fill in more areas for a thicker look. Well, my hair is growing, but not in a way that is flattering. I feel horribly self-conscious in work settings, I'm now a "cap guy", and worse is that I look like the kind of guy that you just want to tell "shave it all off". I know why I did it, I can't blame myself for that. But I do wish I considered other locations more thoroughly. I went the route of We Grow Hair Indy rather than overseas for the safety, and easier follow ups. I went with them over other local places because of their assurance that I would not be left unhappy - making WGHI seemingly like the right choice. Two years in - I'm far from happy, not even content. Ultimately it wasn't worth the cost.

I had been with another Indianapolis hair replacement "Club" for several years and was never really…read moresatisfied with the product or the service. I always felt like a number and a visit to their hair loss center was like cattle being herded through a line to be slaughtered. Way too hectic. The hair restoration service & products they provided were ok but never great and.....for for the money I was paying, I really expected it to be great. I searched all over Indiana for a new solution and found Carol at Indy Hair Loss. They're busy too but they don't try to push people through like an assembly line. It's obvious that she is interested in more than just trying to maximize profit for the day. She's been doing this in Indianapolis for 20+ years and the hair replacement work she does, and the customer service that goes with it, is great. For the first time, I feel like I'm getting what I am paying for. My hair loss solution here is much better than what I was getting at the Club and I'm paying about 1/2 what I paid there. It's a no brainer.

A family member had recommended this dermatologist to me since I was looking for a dermatologist to…read morego to. When I first called it was easy for me to get an appointment. Once I arrived for my appointment I was greeted and had to fill out new patient paperwork and give my insurance your typical standards. After I completed everything I was called back very quickly. The doctor had came back and answered the questions I had and pointed out things before I got to it. He was very informative and explained things to me to where I could understand it. I love that I did not spend a long time in the office. The customer service was great and I did not have any issues. The office is nice and clean and easy to find. If you are looking for a dermatologist who cares and will explain things to you then for sure check him out.

I called this office asking about a chemical peel, and the person who answered did not know if they…read moredid them so she said she needed to ask someone. She came back on the phone and said they did not. I told her that I thought this was strange--that this is a dermatologist and it is advertised on their website. Then she told me the website needed to be updated and that it was wrong. When I questioned her again, she said she had asked a medical assistant but now she would ask a nurse. Evidently, the nurse said they did do peels. When I asked her why she did not know what services the doctor provided, she told me she only works at the front desk. I asked to be connected to the nurse--and then I was placed on indefinte hold. What doctor has staff who work in their office yet has no idea what services the doctor provides?

Two years ago I went to Indy Transitions with a badly receeding hairline. Two dermotologists had…read moretold me I had female pattern hair loss, but they disagreed. I was told laser treatments would help me. I told them I had a laser helmet at home, but was told their laser was much more powerful. I went twice a week for months and spent several thousand dollars. Although no hair was growing in the balding areas, I kept being told to give it time. At the end of treatment I was terribly disappointed, but was told they considered my hair a success. You must be kidding! I lost a whole lot of money, and gained no hair. This was a terrible mistake.

I began going to Transitions in September 2021, because I have tried everything to get my hair to…read moreregrow. This was my last resort. They convinced me that their laser treatments would regrow my hair, and that I would start seeing results in 6-8 weeks. However, after almost a year of getting treatments twice a week for a half hour under their laser device, and $5,000.00 later, I have zero results!! Plus, to add insult to injury, they will not refund my money! Buyers beware!! The laser treatments don't work!!

Amazing experience with Dr. Kesa. He is very patient and understanding. I am looking forward to…read moregetting more services done. Thank you!

I think the one review I read was concerning a disgruntled employee…read more Because in the end, Dr. Kesa has been anything but accommodating towards me for so many years. I have called him for a refill for asthma medication when I was out of town. And he got that message. So I get it. He need his staff to be an above average communicator to contribute his continued excellence! His expectations of what he needs from his staff determines how his patients are treated. I have the utmost respect for Dr. Kesa. He takes care of the whole person. Not just one problem. Wrong platform honey.

I am so happy I found this place. I used to drive all the way to Greenwood to get my threading done…read moreand Castleton for my waxing needs and now I have a place down the street from my home they do a great job and the people there are so nice. I have now had several services done so I feel confident in saying that this place is a place you need to check out!

From the owner: Boutique, Salon Servicesread more