Cancel

    Open app

    Search

    Robert's Jewelry

    3.7 (3 reviews)
    Closed 10:00 am - 4:30 pm

    Services - Robert's Jewelry

    Watch cleaning

    Watch part repair

    Robert's Jewelry Photos

    You might also consider

    Recommended Reviews - Robert's Jewelry

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 1
    Love this 1
    Oh no 0

    Ask the Community - Robert's Jewelry

    You might also consider

    Verify this business for free

    People searched for Watch Repair 2,709 times last month within 15 miles of this business.

    Verify this business

    Twin Jewelers of Yonkers - All Designer Watches available New or Preowned....and Custom Design is Our Specialty!

    Twin Jewelers of Yonkers

    (18 reviews)

    $$

    I really held back from writing a bad review, but after everything I went through, I feel like I…read morehave to share my experience. I bought a gold chain from this jeweler, and within six months it broke on me more than five times. Every time, I brought it back to the same place that sold it to me. At first they repaired it, but then they started charging me and blaming me for the chain breaking--even when it snapped in the same or similar spots. When I asked about swapping it for a different chain, the owner offered to buy it back for less than half of what I paid, using the repairs they did as the excuse. Not only did they refuse to continue repairing it, they tried to convince me it was my fault and expected me to pay for every fix. They didn't offer a replacement, a fair solution, or even take accountability for selling a faulty chain. The last time I went in, the chain had just broken again and only needed a simple solder. I was quoted over $40. I walked out disappointed. I really thought this was an honest, trustworthy place, but instead I felt misled and taken advantage of. Since then, I found a new jeweler, inside a furniture store in Getty Square, of all places and they repaired my chain once. It's been at least six months and it hasn't broken again. The whole situation still bothers me enough that I finally decided to write this review. My experience was genuinely terrible, and I don't want anyone else going through the same thing.

    Needed a watch battery replaced, so dropped off watch at end of May. Called two weeks later; no…read moreanswer just an answering machine. Left one message, then another and finally a third. Finally got a callback from someone who thought he had just talked to me and cleared everything up. No! I called back a few more times and left messages with no response, then got fed up and went back to the store. It turned out the battery had been replaced THE VERY NEXT DAY, though no one had called to tell me. The women in the shop were puzzled -- apparently no one ever answers the office phone. (It might have been the owner's personal cellphone, which is ridiculous to use as a business phone.) The work was fine but I cannot recommend a place with such lackadaisical customer service.

    Robert's Jewelry - watch_repair - Updated September 2026

    Loading...
    Loading...
    Loading...