Pros: they have most everything I need, some harder to find items same as Henry's, close to home, fast in and out, staff is always nice to me Cons: prices higher, produce and seafood can't compete with Market Basket read more

They have since my post gone to rolling subs in paper. However, they still make premade sandwiches in plastic .

Arrived at 5:50 to grab last minute dinner groceries to a sign on door saying "closed until 6:15 so enployees can take their breaks". Come on. read more

They need much better staff training. A woman at the checkout once made my wife cry. What they lack in customer service they make up for in high prices. Avoid. read more

Located right in downtown Hamilton in the CVS plaza you will found Crosby's. This is a traditional small New England market. You will find all the basics of a supermarket (deli, produce, seafood, bakery, cheese, meat, grocery and frozen foods) but with more of a homestyle flair. Crosby's has a great bakery and pastry department. I am a big fan of their baguettes. Very close to the real think, unlike those large spongy "so-called" baguettes that you would get at Stop and Shop or Shaws. Crosby's has a great selection of all natural and organic meats and produce, which is outstanding. I grilled up some certified organic all natural burgers that I purchased there this past weekend. Mmmm-moo licious! Don't forget to check out their wide variety of selections in the beer and wine section. I have to admit I was quite impressed to see such a wide array of choices. Open 7am-9pm daily read more

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COVID cry babies. Grossly over inflated white bread customers. Poor selection. Basically a glorified convenience store. Recommend Cumby's across the street read more

this crosby's has been consistently more expensive than any store, yet no greater product is sold here. the cumbies probably has more to offer, otherwise shaw's or stop & shop-- the staff also are not particularly kind or friendly read more

They are expensive, but also undeniably convenient. They have fresh everything, homemade quite a few and great selection. There is nothing better than having a good marketplace right down the road! Cookout, no problem. Need beer, wine ???? Done. They got it all!! Keep up the good work and great soups too!!! read more

I hate to say it, but this is the worst Crosby's Market that I've been to. I love the one in Marblehead, and find the other locations to be far superior in terms of selection, service, and cleanliness. It's disappointing to go into Crosby's and have displays that are knocked over and a bunch of teenagers wandering around. Today, I saw some with skateboards running through the store! I really wanted to give this location a chance, but I've been in there several times and it's never good. I don't know why the prices are higher than the other locations; I mean really, is Hamilton that much swankier than Marblehead? I certainly don't think so. Today, we saw a display with free samples of 'something' that looked appealing. We edged toward it and the woman continued talking to an employee who completely blocked the table and didn't allow us or others lingering around the area to even get a taste! We came back a few minutes later, and yet another employee was gabbing with the display lady! Finally, the display lady hugged the employee and paid no attention as we took a sample and tried to ask what it was. What poor service. It tasted good too, and had she been doing her job we may have purchased it, but after that treatment we figured the store didn't need our business. Whoever runs this location really needs to make sure the displays are together, the employees are paying attention, and teens aren't roaming the aisles. Big turn-offs! I doubt I'll waste my time going back. read more

I have very mixed feelings about Crosby's. It's a local little spot so I end up running in a fair amount for things I forgot to get on big trips or for quick lunches for me. It's a bit of a gouge money-wise, but it's definitely convenient. Pros: - Some things at Crosby's are a great deal. Particularly spices. Crosby's-brand spices come in huge packages and cost a VERY reasonable amount. So go for spices. - Prepared foods are good, sandwiches, soups, and pot pies alike. - Good international cheese selection for a grocery store that isn't Trader Joe's. - Beer and wine inside, and they have some really good deals for a grocery store. - Plenty of parking if you're driving over, easy to walk to if you're hoofing it. - A lot of organic options, if that's important to you. - They carry some locally-baked goods, which is nice to see. Also, their in-house-made muffins are delicious. Cons: - Not the nicest one I've been to, but it's not trashy. Some really offer such a pleasant experience that I want to buy all their food and give every person in their a big hug. This one is more just serviceable than really pleasant. But the place isn't bad. - Holy cow, food is expensive here. I could not afford to do a lot of shopping in one. Just quick things here and there. - The produce never really blows me away. I keep expecting the fruits and veggies to be better quality or more local or more organic or something. But it's not special. Maybe I just have unrealistic expectations. For a Crosby's, it's lower-end and it doesn't really have anything to recommend itself other than convenience and some very specific things (spices, cheese, prepared foods). If I had another option within walking distance of my work, I'd probably go there. But Crosby's isn't a bad place if you can handle the price and you don't expect a gourmet experience. Basically, it does and not much more. read more

I shop here often for my quick shopping needs. Once in a blue moon I'll shop for the entire grocery order, but that's only when I know my check book can handle it and I can't make the drive to Market Basket. The salad bar is outstanding! I personally am not a fan of buying soups, but everyone who's ever mentioned to me about their soups is jet raving about the awesomeness of them! Their deli is top-notch as far as "brand name" meats and cheeses go, but you definitely pay that higher price as well. The meat section always is a pleasant surprise for me when I see all of their marinated chicken, beef, pork and turkey. The beer and wine aisle is nearly the whole isle length on both sides, with the exception of a small dairy area in the beginning of the aisle, so they have a really good selection for a small grocery store. If you're a Ben & Jerry's fan, like I am, this is your place! They have a good selection of various kinds and often bring in new flavors to try. I am not of a fan of the management here, but the staff are always friendly, smiling, complimenting my children (even when they're not behaving to the best of their abilities), and generally I see the same faces every time. So, although personally I do not care for the management, clearly they're doing something right in that they keep their employees on staff for long-term. read more

I'm certainly glad the store is in town. You pay more, but the experience is preferable to a superstore. Market Basket is tops for value in my opinion but who wants food shopping to turn into a 2-3 hour pilgrimage after busting your ass at work all week? The last thing I want to do on a day off is drive into a congested suburban area to shop. Here you can get off of the train, run in, grab some FRESH produce and meats and get cooking! It's how shopping/eating is supposed to be. Europeans figured it out centuries ago. Save the big bulk runs for dry goods. The produce, seafood, deli and bakery are top notch (particularly the produce). Just don't expect to find anything and everything, it's simply not that big of a store. read more

I can't comment on the marketplace generally but I've lately been a fan of their salad bar. At $6 a pound, that's a reasonable price and you'd have to add a lot of cucumbers or meat for the weight to go up. read more

The service here is horrible. Most of the workers are super rude. I shop there for the premade foods and bakery items and the fact that I live super close by. But for years I have dealt with rudeness out of nowhere from random checkout workers and I'm not sure if its the manager or not but their is a super old guy who works there and god forbid you are shopping there near closing on the night of a sports game. He will literally turn the lights out on you trying to close the store early, even yelling at his own employees to get moving and leave because he has a game to watch. I know this because it happened to me when I tried to finish my shopping in the dark after being told over the loud speaker it was 8:55 and the store was closing and to take all my purchases to the cash register. Then the lights went out and it scared me because I thought I was being locked up for the night in a store. I was pissed because I looked at my phone and it was 8:45. I was the only shopper in there so I can only assume this is why that man was doing this. I didn't realize until he was at the locked front door yelling at his other workers to hurry it up and get out that he has a game to watch that he just put me through some kind of minor freak out that made me think I was about to be trapped in there. This guy is horrible and needs to retire. He has no business being in a position of authority over others. He is a bad example of what anyone that has to do with dealing with the public should be, or dealing with people in general. I don't know what Crosby's problem is as far as not caring that their staff and management have horrible customer service. They think their food will carry them despite this but it wont. Everyone has their breaking point and people wont come back. As for myself, I'm not as mature because I'm tired of being polite to the impolite. I'm going to be rude as heck back until I'm no longer allowed back. Trust me, the foods not THAT great. read more

I go to this location often. Each time I am impressed with how clean and organized it is. I love the quality of the produce- for example, if buying tomatoes, the first one(s) I pick up are great - no need to pick through trying to find good ones. The salad bar is amazing - lots of choices, very fresh, real grilled chicken, etc. On my last visit I went in specifically for turkey tips (Crosby's honey marinade is amazing) and so many things were on great sales (fruit bars, Gatorade, cookies, etc.)that I ended up with a couple of bags! Service is important to me, and I have found the employees courteous and friendly. I would highly recommend this store to anyone who wants quality foods and great service in a convenient location! read more

I go here out of necessity, not because I want to. The meat often goes bad before the sell by date. The produce isn't great (strawberries almost ALWAYS have mold). Almost everything I get from the freezer section has freezer burn (especially from that middle open freezer section). The deli is pretty good, and it's nice that they offer beer and wine. But I try and avoid shopping here when at all possible. read more

The selection of product is pretty good, and I'm a fan of their prepared meals. However, neither myself nor any of my family members will be shopping here again after the way I was treated by their staff. Their employees are rude, and when I went to bring an issue to the manager the manager was not helpful and quite rude as well. I'd rather take the extra drive to Henry's in Beverly for a market of comparable quality, than give Crosby's any more business. read more

This is a great grocery store, conveniently located with ample parking. The produce is fresh and they have improved on the amount of organics they offer! I have shopped here for years and would recommend this store to anyone looking for quality produce. read more

Ok, I go here all the time, since it is the closest to my house, and I work a lot. The checkers are super! Most everyone is great. My complaints are with the pre-made meals. So many times I have been too tired to cook, and in desperation I get a pre-made meal there. SO many times I have been disappointed! They are VERY cheap with sauce or gravy, and soups like chicken noodle, have seriously 2 tiny bites of chicken. Also, they tend to put peppers in everything! I get foods that don't have peppers, and find them any way! The most favorite thing I got there, they have stopped making altogether. Of course, many times I have been pleased with what I got, but just heed my warning! read more

I stop in frequently at Crosbys for milk, bread and sale items. When they have a sale it is really a good one! The staff is always friendly and helpful. They have the best bananas!! read more