We purchased a 2017 Ram pickup from Meyer Automotive in Seward in June, and it was one of the…read morestrangest dealership experiences I've had. Before we arrived, I had been communicating with the dealership, so they knew exactly what we were looking for and when we would be there. The dealership itself is very nice, although there were fewer than 10 vehicles on the lot, so finding the trucks we wanted to see was easy. Our salesperson, Carlos, was friendly, professional, and the highlight of our experience. He immediately greeted us and handed us the keys for a test drive. I even asked if they needed copies of our driver's licenses or if he would be riding along, and he simply said no. I honestly haven't experienced that level of trust at a dealership in over 30 years. We looked at three trucks. The one we ultimately purchased was by far the cleanest. Another truck we drove had footprints on the headliner, and a third had hay or straw packed into the radiator, which raised some concerns about how thoroughly the vehicles had been inspected. Negotiating the price was another story. We had done our homework and knew what we were willing to pay. Carlos involved the sales manager, who repeatedly claimed they would be "losing money" if they accepted our offer. When they initially refused, we thanked Carlos for his time and walked out. As we were getting into our vehicle, Carlos came running out to tell us the manager had agreed to our price, so we returned to complete the purchase. Unfortunately, the surprises didn't end there. During the paperwork, we were presented with an administrative fee that we had previously been told would not apply and that had never been mentioned during negotiations. We were also told they would not title the truck in both my husband's and our 18-year-old son's names. Then came the expected warranty sales pitch, but the warranty pricing was extremely expensive. My husband asked a reasonable question: if we experienced an immediate problem driving the truck the three hours home, would the dealership help us? The sales manager's response was simply, "Nope. It is what it is." While waiting for the truck to be brought around, the sales manager walked up to me and, in a very snide and unprofessional tone, said, "If you wouldn't have jacked me around and screwed me over on the price, I would have given you a deal on the warranty." That comment alone left a lasting impression--and not a good one. Now, 27 days after paying cash for the truck, we still do not have the title. We were told we would receive it within two weeks. When that timeline passed, my husband called and was met by a very rude employee who simply said they didn't have it and would call when they did. He called again this week because we have a deadline totitle and license the truck, and they still didn't have any answers. What has been most disappointing is the complete lack of communication. During our search, dealerships and salespeople we didn't buy from followed up to thank us for considering them. The dealership we actually purchased from has never once reached out to check on the truck, ask how things were going, or even update us on the title. Carlos was courteous and did a good job throughout the process, but unfortunately, the professionalism ended there. Between the behavior of the sales manager, the surprise fees, the lack of support after the sale, and the ongoing title issue, this was not a positive buying experience. Based on our experience, I would not purchase another vehicle from Meyer Automotive, nor would I recommend them to family or friends.