The equipment is good. I've been going here for about two weeks but the staff, with the exception…read moreof one or two, are less than desirable. Every time I needed help at the counter, they were either too busy talking to each other to help or just looked at you like you had something growing out the side of the neck. The staff is young but that's no exception for good customer care. Overall if you need somewhere to work out with a good environment then fitness connection works, but make sure you don't need anything from the staff cause you'll be waiting for a while.

That place is a fucking shit they charged us just for going to apply they stole 120 dollars and we…read moredidn't go for a day that doesn't work I don't recommend them

Great place, with great amenities. Really like the atmosphere, the people, and the equipment. It's…read morealways very clean and both the staff and Jim members are very courteous

When I see pronouns on name tags I don't see employees giving customer service, I see political…read moreposturing. The employees are hired for nose rings and wild colored hair and not for doing their job or experience. You pay 220 a month and all they do is hijack you for more money all the time. They double dip once they sell you a membership with lots of features and then they rent out those features and amenities to people that pay more, so you can't use what they sold the membership as, a classic bait and switch. The pool is great but you can only use when they are not reserving it for private use and lessons. The pickleball courts are great but you can only use them when they are renting them out for lessons, leagues and other money making events. I always feel like a sheep waiting to get fleeced by the employees trying to make quota on revenues. Buy this supplement, take this class, buy this lesson, try then drink, smh. They create an adversarial relationship with their so called "guest" by using them and not appreciating them. You are not a valued customer, you are "Mark" that has been lured in with fast talk so they can get access to your wallet. Once they get your membership, they could care less about your experience and use of facilities, now they want money to buy the use. Has you can tell from their app pic I posted, they are more concerned about employees than customers or guest.

I have been training for many years and visited other Gyms all over. This Gym is by far the most…read morebeautiful and well equipped check it out! #superdadfla

All I can say is check your credit card statements. Manager needs major customer service lessons…read more Likes to yell at patrons. Cancelled my membership and went to a competitor in town. Too many good options in town for anyone to put up with a manager like that.

I really enjoy the experience of a private workout session that is customized to me. Kaitlyn and…read moreMaddie are great! I have seen progress after months of attending.

I would highly recommend nexgen fitness to literally anybody. I have been going for around 2…read moremonths and I have only had positive experiences. The staff is amazing, knowledgable, and so encouraging. I love that every work out is tailored to you and your goals. They always answer all the questions that you have and educate you while your doing your work out. I have seen a huge difference since I have started. I have way more energy, no joint pain, and have seen such an improvement in my mental health. I would truly recommend this place to anyone wanting to try personal training.

By far the best place to workout in North Texas! My personal…read moretrainer Susan is amazing. She understands my fitness level and custom fits my workouts to be both motivating and challenging. I have lost 15lbs and several inches!! I have also gained strength and confidence. They have a huge variety of machines and free weights for a full body workout. Everyone in the gym is friendly ...it is definitely a judgement free zone!!

Excellent trainers, good, clean equipment, great location and friendly people. The place to get…read moreresults!

The owner of this gym is a crook. Beware of signing up for a membership here.. you will never get…read moreout of it. Despite following protocol to cancel our membership, which we have met the terms of, they continue to debit our account every two weeks for fees. We aren't the first ones to complain about this very issue either.

TOTAL SCAM, BEWARE First of all, I have to say, the gym…read moreitself is nice and the manager is nice and she did help me but beware of the ABC financial program and beware if you are trying a free 7 day program because it's really not free. If they say they do month to month, well that's total BS. You will not even know that you are actually signing a contract for at least a year, if not 2 years because you will be rushed and they make it all sound legit. It is all a scam. This is how they make money by screwing over people and they do not know what the hell they are doing or talking about, or better yet, they do. Read the reviews. It will save you time and Heartache having to deal with this place and ending up in a bad situation like I did and other people that I've read have. I never once received a contract to my email that they say they are sending to you. It's a lie. I didn't know I signed a year contract and then when my contract was finally up, I call the billing department after my membership was cancelled, because they kept charging my account after the fact, and this stupid lady wanted to tell me that I was under a 2 year contract, which was another lie. I had the paper where I cancelled it and it was signed by the manager, and they still wanted to tell me that. How dumb. If you get into a situation like this with the franchise, you can call your bank and put a stop payment on your account so they cannot charge anymore because at this time it is considered fraud. You can do a range and your bank will monitor your account for a year or so. Never give your debit card or checking account and always use a cc if possible. You really need to pay attention and READ READ READ everything before you sign it. I hope this post helps.

Not a bad place to workout, but with issues. The biggest one was mentioned. Groups of kids…read morebogarting machines, constantly looking at cell phones, pushing n shoving each other, and standing in the middle of isles so you have to walk around them. Genuine PAI. They also do not stack their weights after use and for some reason, seem to have a problem with weight size. They will put a 45 lb plate on top of a 5 lb and let you dig to get it. very disorganized. Like someone's mother needs to pick up after them. Not good at fixing broken equipment and the trainers look like they have never touched a weight in their life. What? Do as I say, not as I do! Besides that, if you can avoid the high schoolers, it is an OK gym. Haven't tried to cancel my membership, but from all the other reviews they are playing hardball to keep your money. Denny

The gym is overcrowded with teens who will just play on their phone while sitting on a machine in…read moretheir sandals. The worst part is if you cancel. You have to give 30 days notice, you can only cancel through written notice or calling them. They put you on hold for an hour. Then they send you an email. That email is a link to another website that you have to register to. Then you use that website to cancel. AND YOU HAVE TO PAY A CANCELLATION FEE! Are you joking?!? After years of being a member. A slap in the face.

I used to come here regularly, but the experience has gone downhill. The gym has way too many…read morearbitrary rules that make working out stressful instead of enjoyable. On top of that, I've seen giant sized roaches in multiple areas, which is unacceptable for any fitness facility. The society of senior citizens can be nice sometimes, but there's a small group( especially older ladies) who are rude and unwelcoming, making the gym feel more like a social battlefield than a place to exercise. Overall, the combination of strict rules, cleanliness issues, and unfriendly members makes this gym hard to recommend. There are better options nearby that value both safety and customer experience.

Love this community center! The staff are always very kind & the camp counselors are the best! My…read morechildren love coming to their summer camp! The fitness center is always nice to walk a couple laps too!

Good prices and amenities! Easy to come anytime and have always felt safe; yes there are panic…read morebuttons everywhere. Massage chairs are a plus when you get a little sore. Tanning beds are nice if you are needing a little vitamin D therapy.

I've been workinG out here for about a month. People are great and the equipment is all new. I…read moreespecially enjoy the Hydrobed; really helps my back, and the React machine. (Whoa, what a workout). I bought my membership on the promotional; pay one year get second year free. Super pleased and enjoying this gym a lot!

Great gym, Mia. the manager was extremely helpful in getting me set up for a multi day pass. Great…read moreequipment, great layout, great people.

Mia, the club manager is a rock star!! We have been asking for fans fir 3+ years in the group…read morefitness room. Per requested a week ago we asked for more pilates rings and she brought more in last Thursday. At that time we asked again for a fan and it was supplied in 5 days. Soooo impressive! She deserves a bonus!