I have been a patient at cross Roads for 6 years maybe more…read more Not all PCP's are the same. When I first started going to Cross Roads in Greenbrier. I had a pcp Rachel Apple. I liked her. But 1 year later Ms.Apple left and DK took her place. I am using initials out of respect. I have put up with DK for 4years. But you know when you are getting anywhere with better health. It's time to change pcp's. Several people from my church also left because of DK,'s lack of doctrine. But I didn't give up on Crossroads. By God's grace. I was in really bad pain in my knees. I was seen by Ms.Paula this woman knew how much pain I was in a took care of me.. Ms.Paula did more for me than DK has did for the past 4 years. I now have a new pcp. Ms.Paula and I couldn't be happier. Don't give up on Crossroads. Just ask for different pcp. Ms.Paula and her crew I give them a 10​

A great establishment to our area! Crossroads urgent care has fabulous hours and reasonable prices…read more Why travel all the way to the ER and pay ridiculous prices when you can stay in town for cheap! Also not only an urgent care walk in but you can make appointments there! 10/10 recommend Crossroads!

Was in town for a high school graduation and had to come here because of a bad cough and fever…read more Very nice, modern facility with a welcoming lobby. Very easy to make an appointment on line. Arrived a few minutes late but was not an issue. Receptionists were very nice and informative. Got in to a patient's room within 5 minutes of checking in and completing two pages of paperwork. The nurse practitioner was very thorough and took down my symptoms and history. Dr Bloom came in about 20 minutes later. He was informative, pleasant, and thorough. Prescribed a decongestant and gave a recommendation on a OTC expectorant to take. Very happy overall with the experience.

jessica and the team here are first class! I had to come here 2 times in 5 days with two different…read morefamily members. I won't go anywhere else for Urgent Care needs! Highly Recommended

I've been here three times and I've had an amazing experience each time. The staff has been…read morewelcoming and very competent. I haven't gotten sick this whole winter. And two times when I came in I felt like I may be coming down with something and then after the IV I felt completely healthy. The staff was very helpful helping pick the right IV for me.

I needed a recharge after a busy week so I called Vida Flow. Upon arrival Eyman was great with…read moreletting me know what my new client options were and thoroughly explained the membership. Emily was a gem in assisting me with what I needed. I would definitely recommend for anyone needing a "Pick Me Up!"

I cannot say enough great things about MidTenn Primary Care! A few months ago I had blood work…read moredone. I knew the numbers were not good. I took my results to these folks and they were open and honest with me. It was bad. My cholesterol was through the roof, triglycerides off the charts, and I was diabetic and didn't know it. I was floored. Helen was understanding and kind. She formulated a plan for me including medications along with dietary and exercise changes. Helen and Christy from day one supported me completely! Each visit they both provided words of encouragement and helped keep me motivated. After 3 months it was time for updated blood work. I am elated to say that all my numbers have dropped dramatically! Thank you ladies for continually supporting me and encouraging me. I would not be here without you guys!

I've given 2 Yelp reviews in my life with this being the second. For me to give a review at all, I…read moremust be highly impressed with service. MidTenn Primary Care is one of the best there is. Helen is very knowledgeable with anything and everything that I have ever talked to her about, but most of all, she is very caring and will "shoot you straight." She is honestly and genuinely concerned about her patient's health and well being. She and Christy always go the extra mile to take care of their patient's needs. Lebanon is lucky to have this dynamic duo.

Even with being busy the front desk was kind and professional. The NP was amazing and knowledgeableread more

Everyone was polite and we were seen to very quickly. Angela was able to help me quickly. A young…read morecouple left while we were waiting and they appeared to be quite satisfied. As a matter of fact, I will be going there tomorrow for gastric problems experienced this last week.

The receptionist was lazy, and she had a bad attitude as if we were interrupting her from…read morescrolling. The MA was inefficient in her care. The PA was a little nicer, but we had to suggest things to look into. They did not have the supplies needed for the machine. They admitted they were low on supplies weeks ago. I would never recommend anyone visit here for any diagnosis.

Extremely fast! I was in and out without an appointment in less than 30 minutes. The staff was very…read morepolite and friendly.

Not sure if they know exactly what they are doing??? I went there to get my ears cleaned out. Left…read moreear was ok right ear less hearing. After 3 ladies spent about an hour squirting water in my ear and all over me the last one said that's all we can do. Left there like I was at a water park, left ear now completely closed ( cannot hear out of it) and the right ear the same. When you go to these places you go for help , you don't expect them to make matters worse. I think a veterinarian could have done better!!

I went to have some stitches removed. The doctor of the day was so incredibly caring and patient…read more Some of the stitches were embedded. She was so careful in getting them out. I would definitely use this urgent care again.

Incorrect Diagnosis and Dismissive Rude Response by Dr. Tommy Hooper…read more It's a shame I'm having to write this as we have been patients of Complete Health Clinics across the Nashville area for over 12 years now, but this experience will be putting an end to that. My 16-year-old son was seen by Dr. Hooper for persistent fever, severe frontal headache, extreme fatigue, drainage, and over 10 days of symptoms. When I asked about the possibility of bacterial sinusitis, the provider dismissed the concern solely because flu, COVID, and strep tests were negative (which could have been false based on the delayed testing timeline). He stated that meant it could not be bacterial and declined antibiotics but offered a steroid shot. When I respectfully questioned the reasoning, we were told we could leave as he opened our door to show us out and instructed us to go get our steroid and antibiotics somewhere else. We sought a second opinion the same day, and he was diagnosed with acute bacterial sinusitis and started on antibiotics. I understand the importance of antibiotic stewardship. However, dismissing concerns without discussion and responding defensively when a parent asks questions was disappointing. I hope future patients feel heard and respected.

Complete Urgent Care would not see my mother as walk in for the cut on her left lower leg on March…read more4th 2026 in the afternoon. We were told only one doctor working today and all the time slots were full. They turned my mom away from care. If I could I would give them no stars. Awful front desk greeting. Never saw the doctor. We were turned away by the front desk. I think they should take the word "Urgent" from the company name.

If you're sick and need genuine care then don't hesitate to go to Maness Family Practice!! Not only…read moredid Joseph throughly question and examine me to determine the best course of action to address my symptoms, HE NAILED IT!! I was feeling relief from a severe sinus infection in less than 24 hours!! This is definitely my new "GO TO!" when I need medical care!! FIVE STARS HERE!!

Professional, Friendly and knowledgeable. If you are looking for a PCP I highly recommend you make…read morean appointment today.

I scheduled my urinalysis for 11:30 AM. Drank plenty of water and I'm on a blood pressure medicine…read morethat makes it very difficult to wait when I have to urinate. These people did not care as I have been now waiting for 20 minutes and they just don't care. They are slow and do not honor appointment times.

Recently received a bill for a UTI test. The staff never presented our insurance to the company…read moreconducting the testing. When I called they stated it was my responsibility to clear it up. Disappointed in this response and will not use their services any longer. Will drive further to receive consistent services rather than a headache later on.