Great service and k college and most reasonable prices we've found in Battle Creek for car parts,…read morebut their parking lot and entry way is not very handicap friendly! Had to send my grand daughter's boyfriend in to return a part for me because I knew my rollator and their entryway weren't going to cooperate with each other

Service is borderline especially when it involves ordering online. Items 'in stock' according to…read morethe website are not instock in the store. Then refunds are needed but CCAP has managed to screw that up also. The manager blames ONLINE services for all problems. I don't care who is at fault - if I order something and told to pick it up and then I have to go somewhere else anyway, I will just go somewhere else anyway. I will use when there are no better options of equal value in price, quality and warranty . Oh, and by the way, NAPA will remove critical reviews posted on their website to make people think they more perfect than is actually true.

Dave was a tremendous help! My service engine light came on in my 2009 Toyota moon buggy--287,000…read moremiles! My husband isn't the most mechanically inclined, but he guaranteed me it was an easy fix. Very friendly, very personable and reassuring for this handicapped woman! The last thing I want is to get stranded somewhere! Very helpful and pleasant to deal with! Will definitely go back there again if I ever need parts for my baby!

Had a dead car battery coming back into town last night (2nd time in a month). Staff was very…read morehelpful and accommodating, and helped me quickly determine my battery was near its end of life. They installed it and some new wiper blades for me in just minutes!!

I called Airway Auto about an abandoned vehicle back in the woods on my property…read moreWithin a half hour, Taylor showed up with truck and trailer got the vehicle removed from a very difficult spot Taylor did the fantastic job for me and great service from Airway Auto

Get more $$ for your ride at PADNOS recycling on Raymond…read moreroad. They will pay you for your rims and catalytic converters . Airway Auto only pays you for scrap weight get your best butt for your car don't lose your money for somebody else can make money off you.

Service was outstanding. Staff was friendly and welcoming. NOT. So I posted this before I realized…read morethat I was blatantly deceived and lied to. Woodie, my salesperson. Woodie came across as so genuine. I should have known better. I had just recently sold my Jeep Wrangler and went in to the store with $20,000 and wanted to buy a used trike with a tour package on it. As I was going through the riding classes, Woodie was looking for a bike for me. He hadn't really found anything that I wanted, so he suggested...hey, I got this great idea...buy this brand new trike, and I'll get a tour package put on it!.. So let me just say it was a little bit more than $20000. It was $37000. I really liked the bike and if I could get the tour package on it... I was in... even if I had to make payments Woody even showed me in the handwritten paperwork, where he had added the tour package in, it was just over $700. He showed it to me in the catalog, and on a bike that was on the floor. I was so excited. I got the trike in June of 25 and the tour package was on back order. ..So I was told! I waited a few months and then called and asked about the tour package. They said they must have forgot to order it and they would get it ordered, but then again, I was told it was on back order.. a few months later, I went into the store, and they said to me. Oh, you didn't get that? I said no, they said the guy that orders that stuff is on vacation, but as soon as he gets back, we'll get it ordered. I called a couple weeks later, and the guy that does the ordering... knew nothing about it, he said he would get me one ordered, but was gonna charge me for it? I said no Woodie said that it was part of my package when I bought the bike...ask Woodie. The next week, Woody texted me and asked me if I could get on a call with him. So I did.. he said they made a mistake when they ordered the tour package...and what was ordered was some kind of connection bracket. I said a connection bracket for over $700... Really Woody, he said, yeah.. I said Woody, it's written in the paperwork that I'm supposed to get the tour package. He said, if you have that paperwork, you should bring it in. That's what I realized he had been lying to me all this time.. it was written in the handwritten paperwork that they do when you are working out the deal, but somehow didn't get transferred to the typed paperwork. I've heard about salesmen, being shady and underhanded, but this is the first time that I've experienced it. I'm a pretty intelligent person...and I feel like a stupid idiot. So, I bought myself a Sissy bar and a backrest pad, and I guess I'm gonna call it good. But what a piece of crap he is. They can take this review down or whatever, but I know how to repost stuff.

PlacesPlates&Pillows While on a trip to visit family in…read moreMichigan I stopped in at the Harley Davidson store in Battle Creek, Michigan. I need to add a couple of tee-shirts to my collection of Harley store shirts. As soon as I walked thru the door I was ask if I needed any help. I told them I was up from Texas and wanted a couple of their store Harley shirts to add to my collection. The young lady behind the counter told me it was my lucky day, it was tee-shirt Tuesday. Buy one get one half off. Great I thought, after picking out a couple of nice shirts with a store logo on the back, I paid and left the store on my way to family. So if you ever in the Battle Creek area stop in to this place for a great time with helpful people.

This was the worst experience/interaction that I've ever had at ANY dealership, and I have dealt…read morewith many. My husband found a specific color Mach-e with specifications he wanted at this dealership. He worked with a salesperson over the phone and through email the day prior to us arriving because we live 4+ hours away from lakeview ford/battle creek. We were assured that everything was ironed out, there were already X amount of rebates on the car and we had another personal mailer that we were told could be added to bring the price down further. We were told there is always room for negotiation, and that everything was good to go. Credit was run before we arrived, it should have been fairly straight forward, just going over last minute details and signing papers. We got there and that was not the scenario that was presented at all. After driving all that way with children, we were sat down while the sales person left us multiple times to go ask his sales manager or the finance person questions- which totaled 1.5 hours. At no point were we asked if we wanted a drink, a snack, anything to make the wait more manageable (which might sound petty, but I have NEVER been to a dealership, especially not Ford, where I wasn't asked if we wanted something to drink while we waited). It wasn't until just before the finance guy wanted to pull us into his office that he asked if our kids wanted something to drink. By this time we had been there for almost 2 hours. He proceeded to bring us into his office, rushing my husband through signing papers for a car that we haven't even been told the payment information for yet. He talked to my husband as though I wasn't even there. At this point I made it very clear how uncomfortable I was with the tactics being used. He was being incredibly pushy and condescending. "Well, this is to save time. I'm going over it with you now and you're signing it so it doesn't have to be done later. Just sign it, we're getting to that." okay, but I don't even know the specifics or cost of this vehicle yet, and you're trying to rush him through signing things that I've made it clear I'm not comfortable with? At this point he started talking to me like a child who was interrupting an adult conversation. He finally pulled out a paper that had protection plans and pricing on it which showed numbers that we never would have agreed to drive down there for. And when he was told that those prices were not something we were interested in and that our maximum budget for a vehicle was at least $25 less/month (really- closer to $50) than the lowest figure he looked at me and said "it's just $25... that a $6 cup of coffee per week. That's not a big deal. It's $6/week, are you following?" In what world do I as an adult woman, or my husband who is an adult man need this guy to mansplain how budgeting works or how I should work out my personal finances that he has no idea about. We have children, a mortgage, all of the bills that come along with those things, my vehicle and insurance to cover them. My husband was t-boned a week ago which totaled his car and now we are trying to figure out how to get another one, to be told that "just figure it out and budget better, $25/month over your absolute maximum shouldn't be such a big deal" by some scummy guy who talked over us the entire time and acted like we were too stupid to understand simple logic. For reference, I have a 4+ year degree. I'm a Registered Nurse and work with the public. I have worked in customer service and customer relations. This is not how you talk to or treat people that you are supposed to be providing a service to. I have never felt so disrespected and condescended by someone who was trying to pressure me into buying something from them in my entire life. Absolutely disgraceful. Complete waste of time, money, energy. Even though they tried to screw us out of being able to find another dealership with the amount of our time they wasted, they weren't successful. We went to another ford dealership (DeNooyer) where we were treated with respect, weren't talked down to or talked over, where they stayed late to help us work out a deal to get my husband into a new car that he could drive away yesterday. Most importantly, it's a vehicle that he loves. All of this occurred because none of the Michigan dealers with Mach-e that could be dealer traded would trade to my local dealership. Brown motors/Ashley in petoskey is FANTASTIC!!! Hopefully more people blast them so that people can stay away from this AWFUL place. If I could give zero stars I would.

Had one of the worst experiences of my life today at Lakeview Ford…read moreThe Big Boss is a big ****. He treated me like I was nothing, made me cry. Saying "sounds like you have gotten yourself into a bind, you can't come in her telling us how much you want to pay, setting you bottom line, it doesn't work like that, you put high miles on cars you can't even lease a car because you drive cars into the ground" (I'm a home care nurse), I depreciate cars. Ended up they showed me two new vehicles and said they needed $10,000 down payment or a cosigner. When. I said I didn't have either, he escorted me to the door. WTH you'all called me! What? Did I remind you of your ex or some chick that wronged you? I can't believe how he treated me. For what?