There has been a new owner for a little over a year now. Old reviews shouldn't apply. Professional…read moreshop with a hard working crew.

Brett, Dana & team - thank you so very much for great customer service and standing behind your…read morework & warranty! I hope we don't have transmission issues again, but if we do, we will be back. All the best!!

I love these guys!…read more If I had come here for the past few years instead of going to Lentz, I could have saved thousands, and I do mean thousands of dollars. They've been able to figure out issues other mechanics could not diagnose (or things the other mechanics got wrong/screwed up), and instead of cringing when I hear the price, I think, "Oh, that's not so bad." The owner and mechanics are friendly. I was sitting in the lobby, waiting for a ride, and everyone who passed through asked if I'd been helped, if I had a ride coming, etc. It was pouring rain the last time I waited for my ride, and even though they were closing, they offered to let me stick around in the lobby until my ride came. They're such gentlemen.

We've been taking our vehicles to Shoemaker's Garage for years and wouldn't go anywhere else. Adam…read moreand his team are top-notch! They are always friendly, honest, and extremely knowledgeable. They take the time to explain things clearly and never try to upsell unnecessary work. The pricing is very fair, and the quality of service is outstanding. Highly recommend!

Tom always answered the phone himself whenever I called, was able to get my truck in exactly when…read morehe said he would, and was honest about the price and what needed to be done. (I just moved to the Kalamazoo area a little over a year ago. I have no connection to the shop, but was referred here by another garage in town.)

Tom was terrific! My daughters vehicle (which we'd purchased for new to her only 6 weeks prior)…read morehad a transmission breakdown. We are in metro Detroit and she was at WMU. Tom was patient with us, understood her need to get her car back quickly. Unfortunately there was an issue with a part and it had to be rebuilt - he did this under the warranty and again was patient and kept in communication with us. He even kept at his shop while we were on vacation after it was done to keep it safe. I'd highly recommend Tom and Superior to anyone in the area needing transmission work.

There are not very customer oriented (friendly), but I brought two problems to them and they solved…read moreone and told me about the other. I was expecting zero for two but I got two for two, total 210... Not bad. I recommend

I would not recommend AAMCO based on my experience. I spent nearly $7,000 on repairs for my 2015…read moreBuick Encore, including an engine replacement, yet I continued to experience repeated problems. My vehicle was unreliable, and I couldn't even drive it short distances without additional issues. After AAMCO's repairs, a Buick dealership found multiple coolant leaks that required additional repairs. I was also informed that the temperature gauge/temperature sensor previously installed on my vehicle was an outdated component and it had to be replaced. I was promised reimbursement for towing expenses, but that promise was never fulfilled. Communication was another major issue. Calls were not returned promptly, and I often had to go to the shop in person just to get updates or answers. In my experience, every time AAMCO worked on my vehicle, another issue seemed to arise shortly afterward. I also experienced problems with the engine replacement and thermostat that resulted in additional time, stress, and expense. Ricardo and Ken were courteous at times, but I was disappointed by the lack of communication and the overall handling of my repairs. If you choose this shop, keep every receipt, document every conversation, and don't rely on verbal promises. Based on my experience, you'll likely get faster responses by going to the shop in person rather than waiting for a return call.

Great service! Always provides a quote in advance of service. Sets realistic time frames and…read morethe mechanics are very knowledgeable and helpful with questions.

this is worse shop experience Ive ever experienced. the person that is supposed to handle calls,…read more ELisabeth hangs up n then hides when I call back to discuss damage done to the interior of my car. she did the same thing when boasting about what the shop can n can't do. all they did was keep the car nearly 3 days damage the interior then lied about it n doesn't the phone. the owner who I requested a call back from is Greg minnick so I'm sending him the damage photo taken by bmw upon arrival. I can't believe anyone would have this woman answering the phone at their shop maybe they wouldn't if they knew what she was doing. nightmare experience zero stats would be more accurate!

Needed my brakes repaired quickly, and they were able to get it done same-day, and for a fair…read moreprice. Very good communication, easy to get a hold of, and quality service.

I needed brakes. When I called, they said I could bring my car in and they would look at it, give…read moreme a quote before completing the work, and have it done within 2 days. Every interaction I had was so genuine and caring, the work was quick, communication was easy, and everything was completed as promised. We will definitely be back!

I am a customer for life! I went in for an oil change. my car is old, and the last place…read moreapparently stripped my oil plug. When I was told, I about cried because I knew a dealer would charge me hundreds of dollars I didn't have. But the owner said he would try and fix it. He ordered a special tool, and he got the old one out in a minute flat!!! He saved me at least 300$. He took time he didn't have to, made calls he didn't have to, and did way above the normal he was required. Such a kind man. I would recommend this business to everyone

They say a fool and his money are soon parted. Not at Muffler Man…read more I've been to this Muffler Man location a few times with two vehicles over the last half-decade or so. I need an auto shop I can trust because I'm not enough of a gear-head to answer my own questions. Twice recently I've walked in talking like any crooked mechanic's ideal chump customer: no idea what's wrong, but ready to pay to fix it. Example 1: A year ago I brought my trusty old rust-bucket of a car in for a noisy exhaust. Nobody would've blamed them for simply doing the work I asked, but they did even better. They started with an inspection of the vehicle, and found a number of issues more serious than a mere noise problem. After checking with me, they started tallying up an estimate. Their official diagnosis: they *could* do a couple thousand dollars of repairs for me, but said I'd be wiser to save that money and put it toward buying a new car. Charge: $0. Example 2: Monday I hit a whopper of a pot-hole in my aforementioned new car. It blew out my tire, and bottomed-out my vehicle enough to dent the bumper. After getting the tire fixed the car felt fine, but I brought it to Muffler Man for an inspection, just to be sure the impact didn't cause any trouble. Their official diagnosis: no problems, nothing to fix. Charge: $0. I genuinely believe the folks who operate and run this shop would rather have a reputation for honesty than to have ill-gotten money. That's better than value -- that's values. That's why Muffler Man is my mechanic.

I was in a pinch foe time to repair my hydraulic break system on ty class a motorhome. He did a…read moregreat job and got me on the rad ASAP. good price and great servi

A quality mechanic who is knowledgable and professional! A fair price for quality work.read more