True family-owned, reliable, honest, friendly business. I had an urgent issue that they took care…read moreof quickly at a fair price. Couldn't recommend them higher. Wish there were more shops like this around.

Kirk and his team always do a top-notch job. They're especially good at repairing my old 1975…read moreVolkswagen Kombi bus. Their knowledge of these old Volkswagens is unrivaled in Michigan. He's helped me with our sons VW fastback and a Carmen Ghia that I've also had. Always doing a great job getting them up and running.

Called in for an alignment and they got my vehicle in quickly. The work was done right, and they…read moreshared a few recommendations that felt honest and helpful--never pushy. Great experience and value.

Provided an inspection of the vehicle. Seemed a little pricey but I knew my vehicles status prior…read moreto repairs. Paid it as it was my daughter's car and I needed to know everything is good. It's my daughter. Repairs were made in a timely matter/same day. I will follow up with my daughter as to how the vehicle is performing. I know costs of everything has gone up and I haven't paid to have brakes replaced in nearly 10 years but ouch. My bad as I didn't compare other shops prices as the vehicle is a Mazda and not everybody works on these. Waiting room: 8. Counter staff: 10. Pricing: ?. Quality of work: Will find out soon.

This team is trustworthy and thorough and they're not out to scam you! Lisa helped get me scheduled…read morein quickly and Rico was thorough with his diagnosis and repairs on my vehicle. I highly recommend this trustworthy team!

I have been using Full Service Auto for 4 years. In every instance I have found them to be…read moretrustworthy, reliable, and reasonable. I wholeheartedly recommend them.

I am also a longstanding (15+ years) of Woodwards and this shop is clearly not Woodwards. I don't…read morethink they'll last more than a year or 2. Received an estimate of $12, 000 and got the work done for less than $2,000. They are not reliable or trustworthy. This is a shop that I would never return to. There attitude is do it their way, don't ask questions and have a bundle of free cash. Never again.

First and foremost: Wenger is NOT Woodwards. I used Woodwards for over 20 years and they were…read moreawesome. The shop under Wenger's new ownership is just another dishonest, over-priced garage waiting to take advantage of folks who need auto repairs. They mark up parts prices, pad repair times, and have an outrageous labor rate. Diagnosis is lacking, and they can't meet the schedule that they promise to get you in the door. Buyer beware with these guys!

Didn't even top of my coolant after overpriced cooling system work…read more$245 for a fuse and a piece of hose

For years I had great service with them. Recently they have disrespected me to the point that I…read morewill not return. Be prepared to not see your vehicle for a long time if you go here. They will also gouge you.

Timely. Good repairs (Audi brakes and axle) for a fair price. I also met the family! Dad, wife and…read moreson. Thank you for your service to our country and community. I will be back.

060620231956 End Review' This place is awesome in a word;…read moreMr. Persons was waiting for me and he finished very quickly and was very generous with his time! Simply put he honors his word, does a great job and taies good care of you. If you are a veteran, Mr. Person's and his son are Vets and treats you right. Hands down he's earned my future work! The only thing is the waiting room is his office and it's cramped but tolerable.l Thank you Mr. Persons Great JOB!

I am incredibly grateful for LV Auto. They still go above…read moreand beyond after all these years. Very trustworthy and helpful; do yourself a solid and go here for your vehicle services!

Just thought I'd update everyone since I posted a review a few years back. It is still a one star…read moreand has not changed, especially considering I never went back. AVOID THIS SHOP at all costs, quite literally a scummy fishy shop. Lets start at the beginning, I had brought my car to LV Auto Service Center for a transmission diagnosis since the transmission had been having some shutters and slipping going on. In the first week of my vehicle being there it was actually good service, they did their standard diagnosis for over $200 and told me that my air intake had come loose causing some issues with the motor getting to much air and they had fixed that issue. Now this is where the shit show starts... They then had me reschedule for a "transmission rebuild" and I say rebuild lightly. They also at this time told me that the repairs would cost around $4000 for the full repairs and had me put a down payment of $2000. Mind you they had quoted me for a transmission build without even properly diagnosing the vehicle. At this time I was not aware they did not know exactly what the issue was, they did not make me aware of them not checking either, now this is suspicious because they charged me a diagnosis but then didn't mention what exactly was wrong with the vehicles transmission, just vaguely stated as a "transmission rebuild". Now from here it continues to get worse, I'm honestly angry I didn't take legal action against this shop. I unfortunately do not own the vehicle they worked on anymore but they are the reason I had to sell it. Okay, anyways, I bring the vehicle back to the shop for the "transmission rebuild" and I had great feelings about it, they assured me that the vehicle would be hopefully wrapped up within 2 weeks and they'll get started on it right away. I dropped it off that day with hope but then that was immediately squashed when I called back a week later to get an update. No answer to the first call, second call I get a hold of somebody. They tell me they have not started on the vehicle and weren't sure if it needed to be rebuilt. Why the absolute hell would this shop charge me a $2000 prepay fee for a transmission rebuild that they hadn't even get properly diagnosed. Obviously, I was furious I told them they needed to start on it ASAP since they had said it was going to be done within two weeks and I needed the vehicle for daily driving, so yeah this whole time they held my car hostage I was struggling to figure out how to get a mode of transportation. After I spoke to them on the phone they said they would test drive it and give me a call back. I waited and waited for that call, it never came. I had to call them every single time I needed an update, never once got a call from them, I call them back and they tell me the vehicle is not slipping and is driving fine, excuse me? You're telling me I just prepaid $2000 for a transmission rebuild that I didn't need? Yeah no not happening, I told them they needed to drop the pan, check fluid, and to do a transmission flush if needed and MAKE SURE there is no metal shavings in the transmission fluid. They check the pan, find metal shavings! Who could've guessed, I was right there was something wrong with my vehicle. By this point they've had the vehicle for almost 2 weeks now with me having to ASK them to properly diagnose my vehicle, to get some sort of actual answer on what could be going on, its almost like they didn't know what they were doing and couldn't admit it. My guess is they didn't know what they were doing, especially cause a few months go by of complete radio silence from LV Auto Service Center. At this point I had already purchased another mode of transportation, due to them holding my car and not working on it. I give them a call some months later to get an update on the car, no update "still working on it" they said. 6-7 months go by, I have to call every single week for them to tell me anything about the status of my vehicle and turns out they had shipped it to another transmission to shop to work on it, without my knowledge. This guy was extremely rude and unprofessional, and eventually was tired of my calling for updates and then eventually washed his hands of the vehicle and sent it back to LV Auto Service Center. I call LV Auto Service Center after they receive the vehicle and they tell me they are not sure if it is fixed or not but it "drove fine" and then charged me the rest. I was absolutely astonished by this, but at this point the car was running fine. The transmission was no longer slipping and I had thought it was over there, but no I was very wrong. I drove that car for 2 months before the transmission had went out again, bring it back since its still under warranty. They refuse to work on the vehicle and said they couldn't get parts, even though they had claimed they would be able to repair the vehicle for me in the first place, they held my vehicle for 10-12 months. I picked the car up and sold it immediately, F.U

I have been using Parchment Service Center as my exclusive maintenance shop for the past 11 years,…read moreand I can say that they have always gone above and beyond to take good care of me and my family. I have always felt like they have gone the extra mile to ensure that things are cared for efficiently and effectively. I know that they have have fit me in when they were already tightly scheduled, and I have never had a repair wherein something was left undone. Their pricing is competitive for both parts and labor, and it feels good knowing that my money is going to people who share this community with me. On the few occasions where they have been unable to book me promptly -- which have been rare, but stand as a testament to the quality of their work and the enthusiasm of their clientele -- they have made a point of letting me know exactly who they would trust with the work if I need it done in a hurry. Even so, except in one case where it was an emergency, I told them I was willing to wait the additional week or more to get my car in with them because of the bond of trust they had built. I was really surprised to realize that I had never left them a Yelp review, and thought I should rectify that today. Legitimately the best shop I have ever worked with, and only the shop run in the small town I grew up in has ever come close to this level of personalized quality and service. We are looking to move to a location closer to my work, and one of the things my wife asked me about moving was, "... we can still take our cars to Parchment Service Center if they need work, right?" Of course we can! Unless I move out of state, they've won my loyalty for life.

I called to ask if the shop offered mechanical inspections for craigslist vehicle purchases the…read moreshop was to busy to accommodate with such short notice but and the person that answered the phone was super helpful. She was willing to take the time to share the knowledge and insight that she knew on the vehicle and offered up a few other places to look for help. Great customer service. I will definitely head back for service if this purchase winds up being a lemon. I was genuinely impressed!