Had a few minor repairs to make. Had to come here twice for replacement parts. Love this place…read more Great products. Excellent service.

Forget driving to The Home Depot. This place has what you need or at least it did for me. We stayed…read moreat our in-laws condo at the isles and I needed some plumbing parts for the toilet that kept leaking water all night. Rather than replacing the older toilet I called Havasu Hardware and this cordial lady answered and informed me that they had exactly the parts I needed but they were universal parts. When I got there I was greeted by that same cordial lady with a huge smile :) and a gentleman who looked like he knew just about everything walked me to where the parts where located. Thankfully he works here because he showed me exactly what I needed and how to do what I was repairing! Extremely helpful staff. Go here first, then go to home depot if they don't have it. P.S. I wish I caught the staff names to inform people of how good they are!

Ever since I got a place here I've been going to this ace. They are helpful but the difference is…read morethey actually care. You're in and out fast. The have basically all that small stuff and know where it is. I had a problem with checkout once there and boom, they jumped right in to make it right. Love this place!

I needed a key FOB battery and I had heard that Ace Hardware had them. TJ, the supervisor jumped…read moreright in and not only showed me where I could find them in the store but replaced it for me within minutes. Something that I had been procrastinating about was resolved in minutes. Have always received great service in this store. I will always choose this smaller store compared to the big box stores. Service was excellent. Thanks TJ!!!

Terrible Service! Went in and purchased $866.47 worth of merchandise i asked if the coupons or sale…read moreprices were already deducted the clerk said yes. After I paid she looked at the money like she had never seen cash before inspected it several times making sure it was not counterfeit. I can understand that i wouldn't want to get burned with bad money either. That wasn't the issue the issue was that after i looked at my receipt she was incorrect i had been charged full price for everything no discounts. I asked and she stated that it was not her responsibility to know what was on sale. So i asked if she could adjust it after i presented the sales cost. It wasn't much a $12 difference but that's not the point at this time she said i needed to present an Identification to get a refund. I told her i dd not have an ID she said she couldn't give me a refund with out it. At this time i became upset i didn't say nothing other then please cancel my order and return all my money she then refused said not without an ID so i asked why? "you didn't ask for ID when i paid you 2 minutes ago"! At this time the Manager decided to tell her to take a break that he would take care of me. She closed out her register and walked away he proceeded to give me his back and kept servicing the other aisle of customers. After a few minutes i knew what they were doing i grabbed my receipt and my cart and left i had two choices leave without my money that was not going to happen! Or cause a scene that would've involved the cops and tie me up on time. Or do what i did i grabbed my receipt my cart full of goods and told them to keep the damn $12 i wont ever go back that is the worse customer service i have experienced in a very long time. I paid for the extra warranty i paid for a 2 year renewal and now i regret it all. Harbor Freight does not have a customer support line to call. They know they carry stuff at a discount price and its convenient to get but from now on i will rather pay the freight and have it shipped then to step into that store again.

We came from California four hours away and got treated so well by Corrie... She helped us out…read moreimmensely trying to get some stuff into our vehicle... She went above and beyond... Thank you thank you thank you

I just wanted to give a shout-out to the team at Lowe's. From the Pro Desk staff to the associates…read morein the aisles and the cashiers at the registers, this store has some of the best customer service I've experienced in a long time. Every time I walk in, I'm greeted with a smile by multiple employees and someone always asks if I need help finding anything. It's refreshing to see a team that genuinely cares about its customers. Keep up the great work--you've earned a loyal customer!

A retail store is only as great as its employees. A few days ago, I was shopping at Lowe's for a…read morefew items for my vacation rental. I met Janice at the checkout area. My husband is a U.S. Air Force veteran, so we do have a Lowe's discount for military veterans. Janice helped me work through the system, which can be a bit tricky. Janice is warm and sweet. She has an infectious smile! Everything went well. Thank you, Janice for making this transaction a breeze!

Exceptional Customer Service from Chris at Home Depot I…read morecan't say enough good things about Chris at the Home Depot in Lake Havasu City. He has been incredibly helpful with all of my special orders and complicated projects, and his patience, knowledge, and willingness to go the extra mile have meant so much to me. I recently went through an extremely stressful situation with my house, including flooding and everything that came along with it. During a time when I was already overwhelmed and stressed, Chris made things so much easier for me. He was always willing to help, answer my questions, work through complicated orders, and make sure I got what I needed. What really stands out is that Chris genuinely cares about helping people. He didn't make me feel like I was a burden or that my projects were too complicated. Instead, he took the time to help me figure everything out and made a very difficult situation feel manageable. Employees like Chris are what make a company stand out. Home Depot is very fortunate to have someone who is this dedicated, patient, and genuinely helpful. I truly appreciate everything he has done for me and would highly recommend Chris to anyone who needs help with a project or special order. Thank you, Chris, for making a stressful time so much easier!

Everyone is so friendly and helpful. We had an issue with a gift card and they helped resolve the…read moreissue. Everyone at the customer service counter and the assistant manager were all amazing. Great employees!!!!

I believe this is the most honest business. I have had to deal with in years. Still a small town…read morebusiness that has Customer Service! I would recommend them so highly!

Excellent service. Honest, reliable, affordable. Efficient. I highly recommend Bob's Electric Motor…read more&Pump repair!

My favorite place in town. Owners and staff are always friendly and helpful Always a great…read moreselection as well!!!

Nice place with huge selection and good prices. The owner is cool and if you ever have problems…read morewith any product he's always willing to do something to make things right. They carry disposable vape sticks I don't see in other stores as well. If you haven't already tried this place you should cause your missing out!

Cliff Notes Price Range: Depends, on your choices…read moreParking: Plenty Perk: Neat items Non-Perk: Paying Ambiance: Large store Dress: Please just have clothes on Noise: Low Recommend: 100% Response Time: N/A Professionalism: 100% Date: 6/23/26 Dissertation: If you love organizing, this place is basically a theme park for people who believe every drawer has untapped potential and every closet is one clear bin away from emotional stability. I walked in thinking I needed one simple thing and immediately began reconsidering the structural integrity of my entire home. Suddenly, my pantry, bathroom, laundry room, office, and possibly my personality all seemed like they could benefit from a better system. The selection is fantastic, the store is clean, and everything is arranged in a way that makes you feel both inspired and gently judged by your current lack of labels. This is the kind of place where you go in for hangers and leave mentally redesigning your life with baskets, acrylic dividers, and a dangerous amount of optimism. If organization makes your heart flutter, bring a list, bring restraint, and maybe do not bring anyone who lacks respect for a beautifully categorized storage solution.

This store used to be one of my favorites, but it's changed a lot…read more The back door is no longer being utilized. Maybe there was an issue with theft. The inventory has changed a lot too. For example, the storage containers are about down to a third of what they used to carry/offer. The Christmas selection has also gone down to a third of what they used to carry. Some items were not marked with prices. I was looking at the food gift storage. There was a clearance secton in the back. Most recent visit- 12/5/25. We went after Texas De Brazil. This was disappointing.