Rachael was so awesome and welcoming! She did an excellent job on my tan for an even I had the next…read moreday!! I will be returning and give referrals to friends and family She was very timely and professional

I haven't had a facial for over a year as I just could not find time as a new mom. And let's just…read moresay, my skin suffered. I was nervous about trying out a new place as my skin is sensitive some times. I saw that this place had a special "scape off summer." I had the best experience with Frances, she was very friendly, professional and informative. My facial was very relaxing and thorough. She took necessary precautions as my skin is sometimes sensitive. She evaluated my skin and informed me of what would benefit my skin. I will definitely be returning for another facial. And I recommend this place.

Service: 5/5 | Atmosphere: 5/5…read more Recommended- The Head spa + deep tissue Noise level- Easy to talk Jessie was great! She has the right amount of pressure I needed for my head spa massage. My hair felt so clean and vibrant after! I would absolutely rebook another session

Had deep tissue massage here by Yvette. I've had over hundred…read more Massages due to so many problems with my body. This was by far the best. I wish I lived here so I can have this done once a month. God bless you Yvette.

The day spa is very clean and quite tranquil. I have generally been impressed by the massage staff…read more The front desk receptionist is a bit spacey. I note this as this spa is geared toward the more mature and aged set (60+). My parents live here so I go to the spa when I can. Back to the receptionist - it seems that she sits on her phone all day and is not very helpful, especially for those who are older. She hands you a robe, etc. and doesn't really show you around or even ask if you need any help. She doesn't say where to wait or the name of the therapist. She doesn't show you the locker room so if you need help, speak up as she will not be proactively helpful. The massages have generally been good but I'm accustomed to paying way more so this overall feels like a bargain. I think the "upgrades" aren't worth it though. The facial I had recently was so-so. The woman seemed harsh honestly and not accommodating. I wouldn't get a facial again but a massage would be ok. As a side note, the spa also doesn't keep hair accessories like most spas so if you forget your hair tie, you're out of luck. They don't even have rubber bands. And don't rely on the front desk receptionist to be helpful. Again, she's rather flighty and out of it. She cares a lot about her phone and will also admit to you that she's bored. I never asked but speaks to her professionalism. Perhaps if she actually helped patrons, the boredom would subside. I digress.

I've been going to this salon off and on for about 3 years. I have only ever had facials and…read moreeyebrow waxing but my experiences have been excellent. My esthetician, Kate was friendly, warm and very professional. The facial was very thorough and I left feeling hydrate, glowing and pampered. She listened to my concerns and asked many questions to ensure that I got the facial that would meet my needs. One note, this salon in located in Sun City Grand. The majority of the clientele is 55+ in age. I am no where near that age bracket. As a result most of their treatments are geared to more mature skin, but there was no problem accommodating me! Overall its an excellent spa that I will go back to again!!

Definitely recommend!!! I highly recommend the nails, massages, facials, and lunch! I'm surprised…read morethis place doesn't get more reviews.

I've now been to the spa 4 times. I highly recommend the nail service but avoid the massage and…read morefacial service. The massage therapist was 15 minutes late and cut then proceeded to cut an 1:15 min massage to 45 min. Facial was scheduled for 1:15 and was completed in 45 min. For the price- NOT worth it

My husband and I have done the couples massage/facial combo several times and had an excellent…read moreexperience each and every time. Therapists are on time, professional and communicative. Products used feel like good quality. The ambient room lightening and heated beds add to a luxury experience. I have also purchased packages for my visiting relatives and always recommend to friends. Will continue booking here.

They are amazing.... very clean and a cozy vive. I had a facial done and I was so happy with the…read moreservice ,they left me glowing. I will definitely be coming back on a monthly basis.

I just met Dr. Cynthia and had a special rejuvenation treatment done by her!…read more I really found her to be VERY knowledgeable about the special treatments that (quickly) rejuvenated my skin. She explained how the treatment will continue to build collagen & elastin over the next 8 weeks. She provided post -op instructions verbally as well as Next Steps for best results. She's also very gentle! No pain during the procedure, no bruising... nada! It only looks like I lost 10+ yrs off my face. I'm so happy and recommend Glow Method in Surprise, AZ.

It is very sad to know that a business conducts themselves this way but here we are. I had…read morescheduled to get the lipo service at my first consultation. During the consultation I was of course asked for my medical history which I provided I let them know I had fibromyalgia at that time. (it is not the owner or the manager in the room with you during the initial consultation, so they are not fully aware of the information provided) I also opened an account through cherry which is a financial institution The Glow Method is affiliated with in order to pay for the procedure per their options. I scheduled my procedure for about 4 months in advance. I made several on time payments as directed. At my Pre-Op appointment I went in and discussed the procedure with Eliza and she advised me against the procedure due to my Fibromyalgia and how much it would hurt, which I was very grateful that she let me know at the time. (When I mentioned this to the manager later on, she brushed it off and stated she wasn't aware that this was the reason for my cancellation ) So I asked Eliza if I could cancel and get a refund for what I've paid into the procedure and she said it would be no problem. Well.. it was a problem. The Glow Method ended up refunding Cherry only a partial payment and they kept the rest around $1500. After several weeks of going in circles with Amber the manager, I was basically told nothing could be done to refund anything else as the Cherry account was closed and they were keeping the deposit of 20% of the total $7,500 which I was not informed about in any consultation (read the fine print ladies) Amber kept having me track her down to figure out what was going on which was incredibly frustrating. She just kept saying she's working on it... If she knew they were keeping the money, then why have me go in circles trying to contact them to follow up? The "transparency" they claim to have was not coming through. I guess the company must be in dire need in order to keep that much money for absolutely no services provided. At one point Amber even mocked and said, "well what do you want me to do give you a check? we don't have checks here at the office haha." This happened to a friend of mine a few years back where they also kept her $2000 cash and wouldn't refund it and that was not 20% of her total. (I had hoped I wouldn't go through the same thing I guess) So if you plan on getting a procedure of this magnitude keep in mind that you will lose any money you have paid into the procedure if you need to cancel, even if you were advised to do so.... This was an incredibly expensive "consultation" I guess I donated to a poor pathetic cause. Ladies there are so many other places to receive these types of services. Don't risk this amount of money on a company that responds in this manner when something comes up.. especially a medical reason. You just never know what can happen by the time your procedure arrives and you may need to cancel, you don't want to lose that much money.

Great massage and a very nice facility Therapist was very…read moregood I would recommend this massage establishment to anyone

I Go here at least once a month, my therapist in the past was Summer last month, she was…read morefantastic!!.. today I had Coco. She was amazing. I love her elbow and hand combo technique. She almost put me to sleep lol. Overall wonderful experience enjoyed Lomi-Lomi and cupping. Always a treat to spoil myself coming here monthly.

I got the Brow lamination and Lash perm and tint. It's been a week and they're holding up amazing…read moreand I love my results. It's a very clean and relaxing establishment; they have privacy curtains and weighted blankets for clients. Angela was my tech and she was amazing! Very sweet, super informative, and reassuring about any worries or questions that I had. I've already scheduled my next appointment and I can't wait to be a reoccurring customer!

BEWARE!!! There have been several incidents of them booking the wrong person or not completing the…read morebooking and I have shown up and wasted my time. It is a long drive and they don't consider my time valuable. Additionally, we brought my parents in for massage and shortly there after my account was double billed for over a year. I kept notifying the spa and their corporate office and was told that they were only billing my account for my membership (even though I showed them the statements). This went on for months without effort or resolution on their part. Come to find out that they had signed my mom up for a membership without her consent (she knew nothing about it) and could not provide a signed contract. To make matters worse they used my credit card without my knowledge or consent. Hence, the double billing. They provided no restitution or remorse for over $1200 in charges. The only refund I received was for one month from my bank. We will be looking for another spa and recommend anyone reading this review to do the same. It is a shame because their therapists are great.