I am an owner and I deal with a lot of property managers. If I can use 3 words to describe…read moreprogressive property management, I would use "drag", "ghost" and "cheating". Unitiey and Cecilia are the two leasing managers I worked with and they suck. I'm risking my payout by writing this. I still have not got a penny from ppm after a week the cashier's check was deposited to ppm's account. Unitiey did great photos and great listing description and hosted 2 open houses and was able to locate a tenant for me within 3 weeks. I acknowledge her effort and give her credits for great marketing skills, but I scold her for missing most important point of being an owner's representative. She 1st didn't send out an inspection report before releasing keys. And I was told she would send out on 2 days before moving in. 2nd she released keys without my approval and without a renter's insurance policy in place, which were all agreed upon in lease. 3rd she omitted checking the interior of appliances and omitted dirty and unclean conditions of the fridge and then later on after moving in told owner it's "damages" in her inspection report sent 5 days after moving in .this is ethical issue more than breach of fudiciary duty. If she knew the issue, whyndid she release the keys unauthorizedly? if she omitted the issue, why did she use tenant's provided photo in her report. She is literally cheating on her inspection report. During the process, she asked me to reduce price because people is withdrawing their application, and 20 minutes after i said fine, let's reduce price, she told me ok, we have an application. She literally withhold that application information to push me for price reduction. When i confronted her boss about this, her boss explained that those 2 candidates didn't meet my qualifications requirements because I prefer dual income and no pet. I 'm like, they have 680 plus scores and have 3x income and they have enough qualifications and visited open houses. they are way better than the recommendation she made which had 2 collections and 634 fico. She even missed 1 collections from this candidate and she calls thos 680 plus one not "qualified " ? Cecilia's story is simple. she is a ghosting expert. Last week, because of unitiey's ommition of the fridge condition, tenants wanted to have a replacement fridge. So i drafted the fridge addendum and asked tennats to sign. One signed last week and the other one hasn't. I constantly asked her to remind tenants to sign promptly so we can move forward with an agreement and tenants can have the new fridge. From friday to today, no response from cecilia and my movers showed up at the door and wanted to have access. called her texted her and again, no response. had to call her office front desk to get connected to her and again she said she doesn't know about the signatures. I had to drop by and we heard water is running inside of the home, side gate was open, and water meter was running and had to text her and advised her this is an emergency situation. we got in after notifying her. and she then texted me I didn't give her 24 hour notice. Come on, imhave been asking for approval since last friday and she ghosted me like forever . i am done with progressive. btw, when you have minor issues and you need help. the entire office was just silent and owner would ghost you as well. Deven was the only one that can actually get things done and tried to help. he had to jump in to draft the lease and unitiey and cecilia would play ghosting whenever i really needed help. I mean, tenants are great qualified tenants and what they asked are reasonable and understandable. they were filtered off by progressive and I basically did all the screening myself because progressive failed to do their job. Btw, progressive sent me termination notices after their own omissions on inspection. I said fine, I'm gonna terminate you and are you open to do it by end of this month? deven said fine on the phone. When i actually switched the pm, cecilia said you didn't give me proper notice. I'm like, what the ?!! you terminated me and now you are complaining i didn't notice you..

I am a tenant and have rented a property managed by progressive and Greg for almost 8 years and I…read morehave to say that they are the most professional honest and fair property management companies out there for both their landlords and tenants. Greg has responded to all of my service calls and always resolved the situation. I have already referred few friends there and If I ever own an investment property, I would have no hesitation hiring him to manage it. I highly recommend progressive and Greg Nowling for both landlord and tenants .

We are so lucky that we found Landmark Property Management. They are absolutely amazing at…read moreeverything they do. We own a property in Corona but we live out of state so we needed a good management company that we could depend on to do their job when we were not around. These people are completely and totally reliable. They Fix problems quickly and constantly keep us in the loop about anything happening with our property. They even have a service open 24 hours a day, seven days a week to ensure any emergencies are immediately dealt with. I can't tell you the peace of mind that gives us. We also had the opportunity to work with Jessica Chavez in the selling of a different property we own in the area. (They have an amazing Real Estate department as well) Jessica was careful the walk us through every step of the process and helped us to deal with the many issues this home had that needed to be resolved before sale. She was always available day or night and she genuinely cared about our needs and concerns. Bottom line, if you need to rent a property or sell a property in LA then Landmark Property Management needs to be your first call.

I believe this property management company is the best I have ever encountered. As a former DRE…read moreauditor, retired in 1997, I have extensive experience in the industry and currently provide consulting and expert witness services for property management. I highly recommend that you engage this company--you will not regret your decision.

Connie provided exceptional support by clearly communicating all event details and promptly…read moreaddressing every question. The team thoroughly enjoyed the dinner and appreciated the opportunity to participate in the prize giveaways. We would highly recommend vendor partnership with Management One. -Partida's Lawn Service

Joe Busico and Management One have been very easy to work with and have been very accommodating…read morewith helping us get into our apartment. Keeps you well informed and up to date with anything about the process and property. Thanks Joe!

I've had a great experience working with Saddleback Property Management as a property owner. Their…read moreteam is professional, responsive, and does an excellent job handling the day-to-day responsibilities that come with managing a rental property. Communication is always clear, maintenance issues are handled promptly, and I appreciate having a team I can trust to take care of both the property and the tenants. They've made owning a rental significantly easier and far less time-consuming. I would highly recommend Saddleback Property Management to any property owner looking for reliable, professional property management.

I've had the opportunity to work with Stephen and Saddleback Realty & Property…read moreManagement, and I've always been impressed by how professional and responsive they are. Stephen is easy to communicate with, knowledgeable, and genuinely takes the time to make sure questions and concerns are addressed. It's clear that he cares about both the properties he manages and the people he works with. I would absolutely recommend Saddleback to anyone looking for a reliable and trustworthy property management company.

I've been a renter for the past 3 yrs for one of Up Property Management's rental homes in Irvine…read more Chris and Leonard have been outstanding from the start and they have always been professional, responsive, and have gone out of their way to make sure any repairs are addressed immediately and fixed properly. I've been a tenant at many different properties all across Southern and Northern CA over the years and I can say with confidence that Up Property Management is THE best of the bunch. Highly recommend using them!

One of the most frustrating rental experiences I've had, largely due to how this was handled by…read moremanagement, specifically Christopher and David. The unit was listed at $4,200. We initially explored pricing and ultimately submitted a paid application for $4,000, not $3,800 as they later claimed in their response. We have email proof confirming this. We were also told there could be flexibility around $4,100 if we had strong documentation, which we did. Based on that, we were encouraged to apply, pay fees, and submit everything. After doing all of that, there was no real movement or consideration. What made this worse was their response, which included inaccurate statements about us "lowballing" and "going behind our agent." That is simply not true. We were fully transparent with our agent the entire time, and she can confirm that. We also have texts supporting it. Nothing was hidden or "found out" later. Instead of focusing on a reasonable $100 difference that could have easily made both parties happy, they chose to argue and escalate things publicly through responses rather than work toward a solution. That says a lot about their priorities. The bigger issue here is the lack of transparency. If the price was always firm at $4,200, that should have been clearly stated upfront. Instead, we were led to believe there was flexibility, only to find out after paying application fees that there wasn't. The communication throughout felt dismissive and unprofessional, and their response only reinforced that. My advice to anyone considering renting through them: be cautious before paying any application fees, and make sure any statements about pricing flexibility are clearly confirmed in writing. Based on this experience, I would not recommend working with this team.

We've worked with this property management company for the past year and have had a great…read moreexperience. The team has always been professional, responsive, and easy to work with. What we appreciated most was how organized and proactive they were throughout the entire year. Maintenance requests were addressed in a timely manner, communication was clear, and they consistently made us feel valued as clients. We truly appreciate their reliability and would definitely recommend them.

We picked them to manage my mother in laws property. Hass was upfront, transparent and answered…read moreall questions we needed. When we met Hass to discuss our needs he was great, not pushy or "salesman" tactics and felt like a good fit and someone we want on our side. Highly recommend.

Misty and her team were fantastic to work with as a long distance property owner. She helped from…read morewhen we initially took on ownership of the property all the way through to keeping it rented, well maintained, and then later, sold. During the selling process, they were nothing but helpful and professional. Highly recommend to other property owners looking for low maintenance ownership.

We're really glad to work with this property management team. They take care of their tenants and…read moreproperties the right way and always go the extra mile. Christine especially makes our job easy, she's on top of everything and great to work with. Honestly, she's the best.

Lea Thomas went above and beyond to ensure that a resident's concern was addressed clearly and…read morerespectfully. In particular, she took the time to thoroughly explain the handling of work orders, especially in cases where previously submitted requests may not have been addressed due to a residence error. She communicated this in a way that was easy to understand, while also showing genuine care in helping resolve any confusion or frustration. Her willingness to assist, clear communication, and positive attitude reflect very highly on Action Property organization. Employees like Lea Thomas are a valuable asset to your company and play a significant role in maintaining its reputation for excellence. Thank you for fostering a team that prioritizes such high standards. Pete M.

I want to thank Susan Elmorabit at Action Property Management for her outstanding service. We were…read moredealing with a landscaping compliance issue, and she handled it with understanding and professionalism. She responded quickly, offered a practical solution, and made the whole process stress-free. Her empathy and willingness to help really stood out. Excellent service--thank you, Susan!

We have had broken roof tiles for over 2 years, and there have been 3-4 people come out to…read more"inspect" and the repair never occurs. My sidewalk was cracked, and obviously needed repair, they sent out someone to "glue the pieces back together" and it broke several weeks later. I send correspondence via their portal, they don't reply. They raised their rates without providing full transparency about the nature of the rate change. This is not an isolated experience: there have been several "property managers" one after the other that consistently fail. These guys should not be hired.

I returned from vacation to find my house had been broken into and ransacked. I tried calling HOA…read morefor a whole day, left messages and got no response. It's been a week now and they still have not bothered to call me. My house was ransacked and HOA does not seem to care. I can't even reach anyone in the office. Little management and NO trust.

Absolutely unacceptable experience with this property management company…read more We were explicitly told both through Zillow and text that our credit was acceptable and that we were approved for the home to rent. Based on that we submitted all requested financial documents and pay stubs etc and moved forward in good faith. Then without authorization they ran our credit and suddenly claimed our score was nearly 150 points lower and the owner no longer wants to rent to us. I actually went and paid for my full credit not even close to what Tammi said the score was so she definitely is lying to us. It gets worse they have refused to provide a copy of the report despite multiple requests. In fact communication has completely stopped no responses or explanations just silence. Meanwhile I already paid a deposit for movers , started calling utility companies to get everything switched as I was led to believe I was moving into this new home as I was told via text a lease was being drafted up and I had the ok to go ahead and get a cashiers check. The property suddenly went back onto Zillow with updated photos like nothing happened. This process was misleading and so very unprofessional and honestly a complete waste of time and money. I have screenshots documenting everything as I have gone ahead and reported her to the California Department of Real Estate. Renters beware and proceed with caution. **only posting a couple screenshots as I am protecting my personal information **

She's a very beautiful woman and very helpful. she takes her time and she does not rush. I suggest…read moreher highly.