Terrible place over charged deception with no apology poor workmanship please use another jeweler…read more No stars

I have given this place another chance, but no. I went there for a repair once. They did s…read moremediocre job. I went there again and the experience was worse than the first time. I will not go back and do not recommend it.

I really enjoy "treasure hunting" in this store, and it's easy because the store is full of…read moretreasures! It has everything from one-of-a-kind jewelry (some of it is made from forks and spoons!) to lovely scented candles and greeting cards that are pretty enough to be framed. This time of year they have a huge variety of Old World-style Christmas ornaments. I'm a huge fan of their Greenleaf brand candles. Speaking of frames, there are beautiful picture frames for sale, and the store's owner puts pictures of cats who are available for adoption from a local shelter in the frames. Nina has been working whenever I come in the store. She's a very friendly, pleasant person who lets me take my time and browse. The location of the shop is very convenient, as it is right across the street from the train station in downtown Fanwood. There is a large municipal lot in back that is free (enter via La Grande Ave.) Last week I found out that two close friends had lost their dogs. I went to Enchantments and Nina help me put together two beautiful necklaces with a tiny heart and a small disc that had the first initial of each dog stamped on it. She finished the necklaces off with pretty chains. My friends loved them.

What a lovely find! There were so many items I could have…read morepurchased as gifts for my sister and daughter for Mothers Day! I cannot wait to see the look on their faces when they are opened! Lisa , the store assistant helped guide me to what I was looking for and wrapped each item beautifully! Shop locally!

High quality and honest prices. The owner seems passionate about his craft. Don't overlook this…read moreplace.

Fast & friendly service. Went to replace my watch battery today and the men were very pleasant…read more Place has a great variety of watches for purchase and other nice looking, good quality jewelry. Thinking of going back to get a gold necklace I saw simply because of the customer service.

Jared was the only jeweler I passed by on my way home so I stopped by to have a couple of links…read moreadjusted from my watch. I knew I should have turned around when someone greets you "Hi Hun" as soon as you step in (such an endearing greeting to welcome clients in.) Of course I greeted back "Hi Dear", but I forged on to speak to the blonde woman with bright red lipstick directly to the front and not to the greeter on the left. I asked for watch links adjusted (fast forward to crux of the matter). How much do they charge? Her: "Oh, we don't charge, we only ask for donations to St. Judes for Children, whatever amount you chose (something to that effect). She gave my watch to the gentleman and I follow. She follows, I gave her $10. She looked at me like I pee'ed on the floor, Her: "We usually charge $25. to have the links removed". Me: You should have said that to begin with when I asked you & NOT under the guise of "donation" to charity. Donation is what I give & not what you dictate I give. No wonder they ask for all your information, they want to inundate me with emails which I also reiterated I do not want to receive. She stood there right next to me most of the time & asked the man if he can do it, and again came back to give me my receipt and to explain their "donation". I didn't want to hear none of that and just explained to her the difference between donation to charity and getting charged. I couldn't wait to get out of that Toxic environment. If I could, I would have high tailed it out of there except he already started pounding on the links. Yes, pounding. My philosophy? If you want to donate to charity, do it in your own company name and not through others in the guise of "Oh we do not charge, it's just what you are willing to give" and shame you if you fall short of what they think you should give. 3 links removed, $25.00. My Agita- Priceless!!! p.s. I also have to put the links back on my watch myself because he didn't have the tool to get it done. Hahaha! My $425. watch is now valued at $450. courtesy of Jared in Watchung. It's not allowing me to leave with "0" star. Ugh!

I took my 95 year-old mother into the store to get the battery changed in her watch (she is in…read moreassisted living and I was visiting from Arizona and had to leave the next day). Normally, the store would need to send the watch out to another location, which would take several days, but when the saleslady saw my dilemma, she was incredibly helpful and offered to go above and beyond by changing out the battery that same day at the Watchung store. We are both so very appreciative for just how helpful this knowledgeable and technically accomplished sales lady was and would recommend this store to everyone!

Nice place and staff definitely coming back next time! I came to Pierce my ears and later on in the…read moreyear came back to buy a couple of more pieces of gold and enjoyed them all!

From the owner: We sell 10k and 14k gold , We repair Jewelry,read more

George is the real deal. Honest, very fair on what he pays to buy gold and diamonds. His inventory…read moreis out of this world. He makes mistakes of it himself. It's no wonder he's been in biz for so long.

In the downtown of Westfield, on East Broad Street. I've gone to this jeweler on the corner a few…read moretimes because the location was convenient for me and no other reason. The jewelry shop is unwelcoming and the owner is rude and unfriendly. The Jeweler didn't even set the correct time on my watch after putting in the new battery. I also brought a ring to be sized and it wasn't polished. He then said his buffing machine was broken and then never called me back when it was repaired. Their customer relations are poor and their selection of jewelry is not impressive.

Venus Jewelers are truly magical. I have been coming here for 12 years to repair / redesign pieces…read more I've also sold some old jewelry. in addition I have purchased gemstones and was assisted with the design process. Donna is a master in helping with this process and makes the experience full of creativity and joy. she has a sophisticated approach to design which Vic the jeweler executes masterfully. I've also worked with Igor who is fantastic. they host wonderful events such as the gem show and an estate jewelry sale . A great way to learn about all things jewelry. I could not say enough about the team at Venus . It feels like family as soon as you walk in the door. They are knowledgeable, professional, creative and offer a fair price. I wouldn't go anywhere else.

Venus Jewelers is truly the BEST! Johnny helped us design my dream engagement ring, and he was so…read morethorough, detailed, encouraging, and insightful throughout the entire process. Thanks to his expertise and patience, every special detail we wanted was brought to life, and the result is even more beautiful than I imagined. I couldn't be happier!!!

I love that Global has a location here in NJ so I don't have to deal with shipping. Brought some…read moreold jewelry to Ahmit. He evaluated everything right in front of me, explaining the condition/quality of each piece. The entire transaction was secure, efficient and professional. So much so that I'm bringing more items to him next week. I got a great price and I'd return to again. Highly Recommend

** Update -They changed their comment from nasty to willing to help. Why didn't they do that when…read moreI complained the first two times they called me and I told them i was cheated??? Instead I had to block their number because they kept trying to solicit me even after I told them I was unhappy after my last transaction. Enough already.** And now they are name-calling and sending nasty messages. How about instead of that, they look at their information and admit they short changed me and make it right! Silver was higher when I sold to them the last time, and I got less per ounce than the time before!!! They are only worried about their reputation and don't seem to care about cheating a customer. Nice.