Javier Mercado, my sales associate, went above and beyond to make the deal happen. Very happy with Ki-real, the manager on duty too! They worked with us so much! Tesla Model Y, 24k miles!!! Under 35k. Wowwwww like a brand new car! In love with it!!! read more

Be cautious if you are an out-of-town cash buyer negotiating with Crown Toyota. ​We spent nearly two weeks working with their sales team on a specific vehicle (2026 Lexus RX 350). After agreeing on an out-the-door price and sending over our driver's licenses and insurance to finalize the purchase agreement, the process unraveled. ​First, they pushed us to fill out an online retail financing application for an all-cash wire transaction. When we objected to authorizing unnecessary credit checks, the salesperson told us to put dummy numbers like "all zeros or ones" in the Social Security field--a reckless suggestion for any formal legal portal. ​Once that fell through, management reneged on sending the purchase agreement altogether. The salesperson called to admit that the General Manager refused to execute the DocuSign because of upcoming holiday foot traffic. They stated they wanted the vehicle physically on the showroom floor for the weekend, even though we were ready to wire payment immediately. The salesperson admitted that cash buyers don't bring in the finance/lender kickbacks the desk prefers, telling us that if no one bought the vehicle over the weekend, they would call us back on Tuesday. ​Using an agreed-upon, ready buyer as an unpaid backup plan while hunting for higher-margin financing customers on the showroom floor is dishonest business. If you are shopping remotely or paying cash, take your business elsewhere. read more

I'm very disappointed with my experience at Crown Toyota's service department and with my service advisor, Andre Aviles. The main issues: I was verbally told my total would be approximately $280, but I was ultimately charged $385.93. I was also sold a $200+ hybrid battery cooling filter replacement at only about 18,000 miles, even though management later sent me Toyota's own maintenance schedule stating that the filter should be CLEANED at 20,000 miles or 24 months. My car had reached neither interval. After I contacted management, they explained that Crown replaced the filter because it is a paper filter and "it is better to replace it." But that is a dealership recommendation, not the same thing as Toyota's scheduled cleaning. I wish this distinction--and the fact that my car had not even reached the maintenance interval they cited--had been clearly explained before I authorized the service. I'm also very concerned about how the pricing was communicated. While the service advisor was calculating everything, I was verbally told my total would be approximately $280. I relied on that amount and signed the paperwork without carefully checking it. When it was time to pay, I again trusted what I had been told and paid without double-checking. I later realized I had actually been charged $385.93. My advice to other customers is to read every amount carefully before signing or paying, even if an employee has already verbally given you a total. If you're tired, overwhelmed, or simply trusting what you're being told, take the extra time to check everything yourself. In my experience, what I was verbally told and what I ultimately paid were very different. I relied on the service advisor and dealership to clearly explain both the pricing and the difference between Toyota's scheduled maintenance and additional services recommended by the dealership. Unfortunately, I'm very dissatisfied with how this was handled and will not be returning for service. read more

I have been a loyal Toyota customer for nearly 10 years. I have purchased two vehicles through this dealership and have consistently brought my vehicles here for service and maintenance, which is why this experience has been especially disappointing. My biggest issue is how my credit application was handled. Before my credit was run, I was extremely clear with my salesperson, Frank, about how important it was to me to limit hard inquiries. I specifically asked that my credit only be submitted to Toyota, and I was reassured that it would be. While sitting in the dealership, I began receiving notifications of additional credit inquiries. I later spoke with a manager, John, who explained that Toyota apparently declined my application, after which it was sent to three additional financial institutions, and then Toyota ultimately took it back. This was never communicated to me. Had I been told Toyota declined my application and that my credit would be submitted elsewhere, I could have made that decision for myself. I was completely willing to continue building my credit and come back when the time was right. Instead, I feel like I was stripped of the ability to make my own informed decision about my credit and financing. What makes this even more frustrating is that I specifically raised this concern the day of the purchase. I also followed up afterward. Yet when I spoke with management, I was essentially told there was nothing they could do and that perhaps something could have been done if they had known that day. I am not asking for something they cannot do. I am asking for accountability, an honest investigation, and a genuine effort toward a resolution. Instead, I have felt dismissed. Frank has also been unresponsive and unhelpful regarding the situation, which is incredibly disappointing because he was the person I trusted and specifically discussed my concerns with. The one person I want to recognize is Victor Torres. He went out of his way to connect me with management, made sure I was able to speak with someone, and showed genuine sympathy for what I was experiencing. He was the only person who made me feel heard and actually tried to help. I genuinely appreciate him. After nearly a decade of loyalty, two vehicle purchases, and years of servicing my vehicles here, I expected a much higher level of transparency and customer care. I am not looking for special treatment. I deserved the opportunity to make my own informed decision about my credit and financing, and I feel that opportunity was taken away from me. That is ultimately what has left me feeling so betrayed and disappointed. read more

Crown Toyota - Auto Repair Near Me - Ontario, California

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This is the best dealership I been to. I went to a couple other locations looking for a new vehicle and they looked down on me as if I couldn't afford them. Shout out to Frank for being patient with me and my partner and helping us getting a deal on a new Camry!!! They were straight up with no nonsense, gave me a price up front, got the exact model, color, trim I wanted!! Again thank you Frank and the rest of the Toyota team! read more

Crown Toyota - Auto Repair Near Me - Ontario, California

Pros: They did fix one issue under diagnosis. The labor rate there is around $220. Cons: I had to wait quite a while (over 30 minutes) just to drop off the vehicle. The porter took the paperwork off the car and didn't notify anyone, so I was left waiting while the staff didn't even know if I was picking up or dropping off. The other vibration issue I brought it in for was not fixed, despite the car being there for about 4-5 days. I later took it to an independent shop, and they were puzzled as well and it took them 2 days to diagnose and fix it.. When they brought up the rotors over the phone, I knew it was BS. The pads do need to be changed, but I will be doing that myself. It was very bold of the tech to recommend a coolant flush and spark plugs when I had already provided a hard copy of the vehicle's maintenance history. Furthermore, they didn't actually check the brake fluid; it was still good when tested with a test strip recommended by The Car Care Nut. The rotors are clearly 28mm in the photo. I replaced them around 220k miles, and the vehicle now has over 300k miles. The tech claimed the rotors were at 21mm. I suspect they just looked up the vehicle's minimum specs and wrote down 1mm below it. This is the V6 model, which uses the larger 295mm rotors, not the 275mm rotors found on the 4-cylinder. ------------------------ I took out the tech number since this is culture of the dealership to sell sell sell rather than 1 tech. With the flat rate system they are pressured to sell sell, and can't take time to figure out the issue. This car has been mostly service by Claremont Toyota for big issue guess I'll go back as they are futher to drive for me. I personally would not go here or recommend friends and family for maintaince or parts, vehicle no more. I used to buy parts online then pick up at this dealership. read more

Crown Toyota - Tech/dealership pressure tried to sell stuff not needed - Auto Repair Near Me - Ontario, California

Very easy to work with and friendly team. Vitaly is the man. Will be back for my future Toyotas. read more

Crown Toyota - Auto Repair Near Me - Ontario, California

Very disappointment with the maintense service dept , it totally destroyed the good reputation & image in my mind . He said it took 2-3 days for inspection but no one follow up with me until I called at last day , they dont care about customer's needs , dont care about customer wasting time , did nothing for 3 days he wants another 3 days but I refused , I took my Sienna back . read more

It is impossible to reach their sales/finance after a sale has been made. They do not respond to inquiries. They do not return calls. They did not provide me with a copy of my PURCHASED service agreements after the sale. Edit to their response: It's been over EIGHT MONTHS. I thought initially I had missed an e-mail but I went back through 8 months of e-mails and found I had never received it to begin with. And I have been asking for a copy with no response from any of them. They already made the sale and have my money! Why not provide me with a copy of the (non-Toyota, btw) service agreement?? read more

Zero stars. This location desperately needs to work on basic customer service and stop judging people based on their appearance.I drove an hour away for a scheduled 9:00 AM appointment, only to find out the representative assigned to me wasn't even working. Why schedule an appointment on your day off? When I arrived, I counted at least six sales representatives standing around. Not a single one walked up to me--they all just stood there staring. I had to personally track down three different people just to get noticed. When someone finally "helped" me, the negative attitude from both the sales rep and the manager was immediate. They clearly didn't want my business and treated me like I wasn't a serious buyer. I was determined to buy a Grand Highlander that day, but because of their judgmental attitude and pure laziness, they lost an easy, guaranteed sale. I took my business 20 minutes away to Riverside Toyota instead, where I was treated with respect and happily drove home in my brand-new 2026 Grand Highlander. To management: You have a major culture problem. Beyond the terrible service, having your sales reps smoking right in front of the main entrance looks incredibly unprofessional and gives the brand a bad reputation. Also don't put that the vehicles are Gold Certified when on CarFax they aren't. I love Toyota, but I will never spend a dime at this location ever. Do yourself a favor and drive right past them to Riverside. read more

Crown Toyota - Says it's Gold Certified but actually wasn't. - Auto Repair Near Me - Ontario, California

Purchased a 2026 Toyota Camry 2 weeks ago from here and I am very pleased Daniel was super helpful, (even drove back after his shift ro help us) explained the vehicle amd test drove it twice with us. And also put a ribbon on it for my wife. The process was seemless and easy. I'd highly recommend Daniel for his knowledge and hard working attitude if you're in the market for a vehicle. Thanks again! read more

Crown Toyota - Auto Repair Near Me - Ontario, California

I recently went to Ontario Toyota & purchased a vehicle. Javier helped me with my whole experience with trading in my car & getting into a new vehicle everything went good Javier was very helpful & understanding, great service I'm very grateful that he could help me. Thanks again read more

CAL FREAKING CONNER if you are going to buy a car this is the guy you need to go through, not a single doubt in my mind. This was the easiest and by far the best car buying experience I have ever had. Cal is a personality and will make you feel at ease while purchasing a vehicle, and he will do what he can to get you everything you want. Through out the entire experience I NEVER ONCE felt as if I was being manipulated into something I did not need. Cal made myself and even my girlfriend feel comfortable when I was not at the desk with them. Seriously make sure you book your appointment with Cal or else you'll regret it! TLDR; CAL CONNER is the best salesman there!! read more

Crown Toyota - 2026 Camry - Auto Repair Near Me - Ontario, California

If you are looking to buy a car definitely go here and ask for Edwin and Sylvia. They are so kind and explain everything in detail and before I drove my new car off the lot Edwin took the time to hook up Car play without me even asking which Chevy never did when I bought one years ago. The whole experience was amazing!!!! Would definitely recommend to anyone looking to buy a new or new to you car!!! read more

Crown Toyota - Toyota Corolla SE - Auto Repair Near Me - Ontario, California

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SHOUT OUT TO DANIEL! He went far and beyond on helping me find everything I wanted in my brand new Tacoma! I love it! read more

Crown Toyota - Auto Repair Near Me - Ontario, California

This is the email I just sent Antonio Aguilar Duran, the "Internet Sales Manager": I the Hate to tell you, but I had the WORST salesman experience yesterday & will never go back to Crown. I walked in, and a very tall man sitting at a desk asked if he could help me. I said I was there to look at some Seqouias - in either TRD Pro or another 'luxury' trim. He took me out & showed me a TRDPro/1794 unit. We discussed the various trim levels, etc. After maybe 5minutes, he asked if I could have my wife come to the dealership. I responded that the car was going to be for me - that once I narrowed it down to a make/model/trim level...then I'd bring her in for a test drive before I buy. He said "so you're looking at other makes?" I said "yes, everything from a GMC Hummer EV to a Genesis GV80 Coupe." He rolled his eyes & said "well, I'll be inside" and walked away. Your dealership can pound sand. Sorry I didn't just walk in, point to a car, and swipe my credit card for MSRP. I've never felt so dismissed by a salesman for a product I'm looking to spend up to $120k on. That money can go to a different dealer. In fact, it may have put me off Toyota altogether. read more

Crown Toyota - Sequoia TRD Pro/1794 Edition - Auto Repair Near Me - Ontario, California

Classic Bait-and-Switch: Wasted My Time I scheduled a viewing and test drive for a specific Certified Pre-Owned (CPO) 2025 RAV4 XLE (VIN: 2T3W1RFV6SC343684) that was actively listed on their website. I went out of my way, leaving a significant family event early, and arrived an hour early for my confirmed appointment to ensure I could try to close the deal. The moment I arrived, I was told by the sales associate that the CPO vehicle had "just sold." While I was standing there, I checked their website, and the vehicle was still listed as available for sale, which immediately raised a red flag for a classic bait-and-switch. Despite this deception, I was pressed to test drive a brand new 2025 RAV4 XLE, with the promise that the dealership would "make the trip worthwhile" on the price. After the test drive, the final OTD offer for the new car was still significantly higher than the realistic range for the CPO, proving there was no genuine intent to match the value I was looking for. This dealership operates on deceptive practices designed solely to get you into the door for an opportunity to upsell on a more expensive, new vehicle. They wasted my time and showed a complete disregard for my commitment. Buyers beware: Confirm the vehicle is physically on the lot and available before you drive over. Go even further: have them confirm they have the key in hand for the specific CPO vehicle you are coming for, just so they can't pull another "the vehicle was sold" excuse before you could test drive it. Do not trust listings for hard-to-find CPO models here. read more

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I've been a Crown Toyota customer for purchases and service since they opened. I believe I bought a new truck there in 1992! I can't remember if they were even called Crown at that time. Anyway, the service has become a nightmare over the past 5+ years. They can't seem to handle the volume of cars coming in for service and repairs. My latest few experiences were disappointing in the time it takes to get a repair done, and I really don't want to ever have to go back there . But with my Cpo warranty I guess I have to if something pops up. My guess is that most of the local Toyota dealerships would probably be the same disappointing service. That seems to be the norm now. Thank you to Geneva Mora at Crown for resolving my issue! 5 stars for Geneva Mora. read more

Everyone here is always in such a bad mood. Very unwelcoming environment, been here 4 times. Once to buy a car, and a few times for parts. About 7/10 people I see here are bothered to be spoken to or look at me filled with disgust. Ended up going across the street to buy a car because nobody seemed interested in selling me a car. As for the parts department, just very soulless and I dread every time I have to come back. read more

Crown Toyota - Front / Side - Auto Repair Near Me - Ontario, California

They are efficient in their work. They treat you with respect. Very friendly staff. I also want to mention the cafe in the dealership. Their food is amazing. It's fresh and I come from Victorville to have my car serviced and while it's being serviced, so is my appetite. I would recommend this dealership to everyone. I especially want to say thank you Alex Santana for always helping me and making sure all is taken care of with my RAV4. He is an awesome young man. read more

Hello. Who would the right person to contact with an issue with a vehicle? Need to talk to someone who would help.

So I purchased a car through the Costco auto program and they sent me to Crown Toyota Not only did they not give me the sale price but they overcharged me $8000. I called repeatedly and was told that they have never heard of Costco or their auto program. Who's never heard of Costco? Liars. Then my transmission went out at 9000 miles. I bought the extended warranty because salesman sabastian said it covered windows and tires. Guess what it doesnt. These guys are liars cheats and thieves, worse than most dealers. Definitely will never buy another Toyota ever again, wouldn't buy a stick of gum from these liars. I had to contact Costco directly to get my refund and let them know that Toyota has never heard of them or their auto program, and Costco let me know that they violated their policy, so if they will screw over Costco without blinking an eye, they won't think twice about screwing over you over. Worst dealer ever read more

I have a lease through this dealership and going through that process was such an easy going and exciting experience. It's the service department though that has really stood out to me. The first time I came for my first service checkup was so stress free and fast service. They made sure everything was still like it was brand new. My second time needing to come in was because somewhere through out my driving time my tire decided to pick up a huge nail/screw and puncture it- not blown out yet though thankfully. I was clueless in what to do and remembered I had Toyota Care which I highly recommend you should have when owing a Toyota. Came in on a very busy and booked Saturday afternoon where Ken the manager so kindly was able to squeeze me in and have his service men take care of my needs. AJ customer service was so awesome..he even had them change out my filter since I was there. I genuinely and truly appreciate him and his staff for that. Especially when they already had their hands full working on a hot Saturday. Toyota truly does "make it easy on you!" Oh and can't forget their waiting area ..not just an uncomfortable bench outside ..they have a whole air conditioned lounge with so much seating, tv and even a cafe full of hot/cold beverages and food! So nice and cozy you won't even care how long things take Crown Toyota most definitely is your place to come for all your Toyota needs! Thanks again fellas..your fast and friendly service is unmatched and was such a joy! read more

Crown Toyota - One section of their waiting area! - Auto Repair Near Me - Ontario, California

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About a month ago, my aunt's Honda civic's engine block cracked. My aunt's civic was a 2006 model. We didn't expect her car to be replaced considering it only had 77k miles on it. My brother decided to buy her a car. So my brother alerted to all the Toyota dealerships that he was looking for a new Prius that was silver. Unfortunately, none of the dealers had silver. Sean Omoto called my brother yesterday and told him he could get a 2026 silver Prius. He quoted my brother a price, and asked my brother to come in today to make a deposit. Sean Omoto was so confident he would get a silver Prius, he told my brother he would have to pull his credit to see if he would qualify. My brother didn't want to pull credit unless Sean was absolutely sure he could get the car. Sean promised he could deliver. For those of you who don't understand the big deal, when a business pulls your credit, it lowers your credit score. My brother didn't want to drop his credit score unless he was absolutely sure. When we came today, Sean wasn't around. Someone else came to assist us. They told us, they didn't have the car and told us we couldn't get the car for the quoted price and we just wasted our time. Don't come here, they're dishonest liars. read more

Buying a car here is exactly how it should be. Great sales team that answered all my questions. I love my new Land Cruiser! Thanks Justin

Extremely disappointed with the service department and the complete lack of communication. I originally brought my vehicle in for a recall repair after recently paying for a full service and inspection. The inspection report claimed everything was in good condition aside from my tires. However, immediately after picking up my vehicle from the recall service, I noticed a loud rattling noise that had never existed before. My car has been well-maintained and has never made this noise. When I returned, Keith heard the noise during a test drive and advised me to leave the vehicle so it could be looked at. The next day, instead of having a technician properly diagnose the issue, I was simply told that the noise could no longer be heard and that I could come pick up my car. It got even worse when I arrived the following morning and found out my service advisor, Chris, had no idea why I was there. There had been absolutely no communication between employees regarding my vehicle or the concerns I had already reported. I had to start from scratch and explain everything all over again. After another inspection, I was finally told the issue could be a worn engine mount/bracket. What I don't understand is how a worn mount suddenly became a problem immediately after my recall service when the noise was never present before. More importantly, if the mount was worn enough to be identified during the second inspection, why wasn't it caught during the full inspection I had already paid for? Either the original inspection wasn't done thoroughly, or important issues were overlooked. What should have taken one visit turned into multiple trips, wasted time, repeated explanations, and unnecessary frustration. The lack of communication, follow-through, and accountability throughout this process was unacceptable. This isn't even my first bad experience here. During a previous appointment, I arrived early and still waited over 20 minutes while customers who arrived after me were helped first. At this point, I have very little confidence in the quality of the inspections being performed or the communication within the service department. Customers should not have to chase answers, repeat themselves to multiple employees, or question whether inspections are actually being completed properly. What I would like at this point is for management to step up and make this right. Given the amount of time I've wasted, the multiple trips I've had to make, and the poor communication throughout this process, I believe some form of accommodation is warranted. Whether that means providing a discount on the repair or having me cover the cost of the part while the dealership covers the labor, I think that's a reasonable request considering the inconvenience and frustration this situation has caused. I am genuinely asking: what can you do to restore my confidence and leave me satisfied as a customer? Because based on my experience so far, I have little reason to return or recommend this service department to others read more

We had a great experince with Julian Tremble . He was very knowledgeable regarding the car we were looking at an very nice and respectful! Great experience with our car shopping!! read more

Amazing shopping experience with Aaron Hossain. Very knowledgeable with no pressure sale. Experience was well worth the drive. Drive in from north Orange County to Ontario. We called in advance to see if the Highlander we were interested in was on the lot, and Aaron had the car pulled to the front ready for us to view when we arrived at the dealership. Great experience from the sale to the finance department with Vitaliy Ikhrata. Thank you!!! We love our car!!! read more

Frank is an amazing salesman! Respectful, attentive and genuinely helpful. Crown Toyota should promote this guy.! Thank you Frank Acosta .!

Thursday, July 23rd... I arrive with my son, right at the appointment time, check in, and was asked to pull up into the service lanes. This is probably a good time to mention that Crown absolutely loves to place their service numbers in plastic sleeves and then hang them off the driver's side mirror, a practice that most people probably don't give a second thought to; however, it's a practice that I don't approve of since it literally damages the finish on the vehicle as it rubs back and forth. So I asked the individual to place it on the windshield, underneath the wiper blade. Suffice to say, I was already starting off this visit with a bad taste in my mouth about the continued disregard for others property. Somewhere between 10-15 minutes of waiting elapsed before anyone approached to finish the check in process, although a gentleman by the name of Ken (service manager?) appeared, pulling the plastic sleeve out from the windshield and trying to hang it around the mirror. I quickly intervened, telling him that I would prefer that they don't damage my vehicle unnecessarily, and he huffed and puffed stated that the number being visible is how they determine if the vehicle has been helped yet. Fair enough, but it didn't change anything, so he removed the number and slid it in between the rear window and the door, so it promptly fell as soon as I exited the vehicle. Once the service consultant (I don't recall his name) finally arrived, who wasn't Juan, I began listing out why I was there, what had been arranged, and confirming whether or not they had completed the requested estimate; the guy had no idea and could only reference the short note tied to the appointment that Juan had put in. I informed the gentleman that I had been working with Juan, to which he stated Juan was busy with another customer and that I would be dealing with him. I was extremely frustrated at this point, believing that once again my time was being wasted and that I would be starting from scratch, so I asked to speak with a supervisor. Ken then appears again, and initially seemed pleasant, but remember, I had just had a conversation with him about not needlessly damaging my car, so I begin voicing my frustration about my previous experience trying to arrange this 2 weeks prior, my time being wasted by Juan during the oil change, and them allowing their lot porters to learn how to drive manual transmission via customer cars. Ken seemed understanding at first, stating he'd be frustrated too, and up on learning that this had been arranged through Juan, he asked the other consultant to go get Juan. Ken stopped appearing sympathetic once I voiced that I no longer wanted to deal with Juan since he had failed to do anything to try and expedite, or let alone even help, move the process along in a even remotely smooth manner, and Ken walked off. Juan then appeared, treating the encounter like it was the first time we had met. No follow up on the claim or pictures he said he was going to submit, no confirmation that the promised loaner was ready and waiting, and when I asked him if he had even bothered with the estimate, he looked at me like i was crazy and he stated the estimate request was in the notes, but he had not done anything yet. Feeling pretty confident that they not only didn't want my business, nor really cared about my time or experience with their establishment, my son and I promptly got back into the car and left. The icing on the cake was the following day receiving an automated text from the service department asking why I missed my appointment, and whether I'd like to reschedule. I replied with a quick synopsis of what had occurred, what my experience was like, and that I did in fact show up. That I didn't appreciate wasting a day off and a 3 hour round trip just to be completely disregarded by multiple employees. I was assured that my info would passed along to their customer relations manager, but as of the time of posting this, I still haven't heard anything, nor any contact outside of the canned response here. read more

Drop my vehicle off at 7:45. Service advisor told me it would be ready in 2-2/12 hours so I waited. It's been 5 hours and still not complete. read more

Purchased a 2026 Grand Highlander Hybrid. Had some issues a few weeks later. They corrected the problem and I left completely satisfied.

I took my new 2025 Camry in for the 10,000 mile oil service. I received an update process video. I couldn't understand a word that the technician was saying. He was talking way too fast. When I got my car back, my new wheels were scratched by the lug nuts. Lug nuts were also scratched Probably, because the technician was in a hurry. The dealer sent my wheels out to get powder coated. And told me I would receive new lug nuts. A week later, when I picked up my car, the newly painted wheels were scratched again. And no new lug nuts. I asked a dealer if I can just get new wheels. They told me there was nothing more they can do for me. That the damage was considered regular wear and tear. This is extremely frustrating. My car is not only a car for me. It's a part of my family, something I worked extremely hard for. I expected better service from Toyota than what I received. read more

Five star review. Ask for Sebastian Occhiato: professional, knowledgeable and patient.

They charge 3% of the price of service for using a credit card. I can't complain much about the service they provide for repairs and service, BUT know before you that they charge 3% fee for using a credit card and they don't tell you until AFTER the work has been done and you're stuck having to pay the fee. I've bought cars from them and had them serviced for years, but I'm not willing to accept 3% on top of the EXORBITANT cost for service that you pay at a dealership. My recommendation is to go somewhere else. read more

Unbelievable. I have to waste repeated phone calls to talk to a human. The AI is on a loop. AI is not the answer to everything or good customer service. We have 17 vehicles in our fleet and this is a huge pain and inconvenience. 909 390-9700 give it a try if you want your blood pressure to go up and cross a dealer off of your vendor list forever. read more

We had a vehicle recall to fix the wires in the battery. They tried to tell me my enture battery needs to be changed out because its pass the limit and it will die on my way out of the parking lot. I have a very high suspicion they drained my battery on purpose to try to sell me their service. They quoted 250$ and that's way more than other places. My batteries were fine and we had it changed exactly 2 years ago. Also, we noticed our car lights were on when they handed us the car in daytime, so they left the light on to kill my battery on purpose. WARNING: They are scamming you here. They are not honest and is ruining your car while working on other things to make money off of you. do not come here they are SHADY. read more

We loved our experience buying with Crown Toyota. Unlike other dealerships, the process was straightforward and not a game of endless waiting or back and forth to be welcomed or to get answers to our questions. Big thanks to Carlos & Matthew for making the experience fun for the kids as well. read more

Javier went above and beyond to get us the car we wanted. He had it ordered and kept us informed through the process. He made the process stress free and when our car arrived had us in n out of the dealership within 2 hours. The customer service he gave us is why I'll always recommend Crown Toyota! read more

Crown Toyota - 2026 Camry xse - Auto Repair Near Me - Ontario, California

I bought my 2025 hybrid Camry there. I had a distasteful negotiation with a number of salespeople there, with the salesperson saying one thing but the manager saying another. I love the car, but I didn't love the sales tactics. DM me if you want details. Five stars for the car, but three stars for the dealership experience. read more