CAL FREAKING CONNER if you are going to buy a car this is the guy you need to go through, not a single doubt in my mind. This was the easiest and by far the best car buying experience I have ever had. Cal is a personality and will make you feel at ease while purchasing a vehicle, and he will do what he can to get you everything you want. Through out the entire experience I NEVER ONCE felt as if I was being manipulated into something I did not need. Cal made myself and even my girlfriend feel comfortable when I was not at the desk with them. Seriously make sure you book your appointment with Cal or else you'll regret it! TLDR; CAL CONNER is the best salesman there!! read more

Crown Toyota - 2026 Camry - Auto Repair Near Me - Ontario, California

Pros: They did fix one issue under diagnosis. The labor rate there is around $220. Cons: I had to wait quite a while (over 30 minutes) just to drop off the vehicle. The porter took the paperwork off the car and didn't notify anyone, so I was left waiting while the staff didn't even know if I was picking up or dropping off. The other vibration issue I brought it in for was not fixed, despite the car being there for about 4-5 days. I later took it to an independent shop, and they were puzzled as well and it took them 2 days to diagnose and fix it.. When they brought up the rotors over the phone, I knew it was BS. The pads do need to be changed, but I will be doing that myself. It was very bold of the tech to recommend a coolant flush and spark plugs when I had already provided a hard copy of the vehicle's maintenance history. Furthermore, they didn't actually check the brake fluid; it was still good when tested with a test strip recommended by The Car Care Nut. The rotors are clearly 28mm in the photo. I replaced them around 220k miles, and the vehicle now has over 300k miles. The tech claimed the rotors were at 21mm. I suspect they just looked up the vehicle's minimum specs and wrote down 1mm below it. This is the V6 model, which uses the larger 295mm rotors, not the 275mm rotors found on the 4-cylinder. ------------------------ I took out the tech number since this is culture of the dealership to sell sell sell rather than 1 tech. With the flat rate system they are pressured to sell sell, and can't take time to figure out the issue. This car has been mostly service by Claremont Toyota for big issue guess I'll go back as they are futher to drive for me. I personally would not go here or recommend friends and family for maintaince or parts, vehicle no more. I used to buy parts online then pick up at this dealership. read more

Crown Toyota - Tech/dealership pressure tried to sell stuff not needed - Auto Repair Near Me - Ontario, California

So I purchased a car through the Costco auto program and they sent me to Crown Toyota Not only did they not give me the sale price but they overcharged me $8000. I called repeatedly and was told that they have never heard of Costco or their auto program. Who's never heard of Costco? Liars. Then my transmission went out at 9000 miles. I bought the extended warranty because salesman sabastian said it covered windows and tires. Guess what it doesnt. These guys are liars cheats and thieves, worse than most dealers. Definitely will never buy another Toyota ever again, wouldn't buy a stick of gum from these liars. I had to contact Costco directly to get my refund and let them know that Toyota has never heard of them or their auto program, and Costco let me know that they violated their policy, so if they will screw over Costco without blinking an eye, they won't think twice about screwing over you over. Worst dealer ever read more

I've been a Crown Toyota customer for purchases and service since they opened. I believe I bought a new truck there in 1992! I can't remember if they were even called Crown at that time. Anyway, the service has become a nightmare over the past 5+ years. They can't seem to handle the volume of cars coming in for service and repairs. My latest few experiences were disappointing in the time it takes to get a repair done, and I really don't want to ever have to go back there . But with my Cpo warranty I guess I have to if something pops up. My guess is that most of the local Toyota dealerships would probably be the same disappointing service. That seems to be the norm now. Thank you to Geneva Mora at Crown for resolving my issue! 5 stars for Geneva Mora. read more

Everyone here is always in such a bad mood. Very unwelcoming environment, been here 4 times. Once to buy a car, and a few times for parts. About 7/10 people I see here are bothered to be spoken to or look at me filled with disgust. Ended up going across the street to buy a car because nobody seemed interested in selling me a car. As for the parts department, just very soulless and I dread every time I have to come back. read more

Crown Toyota - Front / Side - Auto Repair Near Me - Ontario, California

Purchased a 2026 Toyota Camry 2 weeks ago from here and I am very pleased Daniel was super helpful, (even drove back after his shift ro help us) explained the vehicle amd test drove it twice with us. And also put a ribbon on it for my wife. The process was seemless and easy. I'd highly recommend Daniel for his knowledge and hard working attitude if you're in the market for a vehicle. Thanks again! read more

Crown Toyota - Auto Repair Near Me - Ontario, California

SHOUT OUT TO DANIEL! He went far and beyond on helping me find everything I wanted in my brand new Tacoma! I love it! read more

Crown Toyota - Auto Repair Near Me - Ontario, California

I just needed some help because I wasn't able to reach my dad who normally takes care of these things. My parents are out of country on a cruise and they lost signal so I'm not able to reach either. I went to put in gas, latched on the handle like everyone normally does, and the moment i turn around to respond to a very important message the gas just explodes splattering everywhere... I thought it was the pump but everyone kept telling I needed to go check on my car. I'm worrying and stressed because I can't even reach my dad so I call to get answers and see if there's anything they could check on my car. I know nothing about the gas sensor or whatever the guys at the gas station were saying. I call and get connected to the sales department somehow. A guy answers and asks what I needed help with so I explain my situation. There's a long pause and he goes "uggh oh my god you sound just like my girlfriend" while laughing in a mocking tone. I'm taken aback by his reaction because I have never been spoken to like that. The tone and his demeanor since picking up the phone gets progressively worse and he says something along the lines of "you're lucky that I'm answering your question when I'm not even in services". Wow. While I appreciate the "time" and "answering questions" more or less, I will never even come to this dealership now. He tried to justify it by saying he talks like that to everyone. I asked if I could speak with the manager once the conversation was over and he said he was one of the managers. That's absolutely insane a manager would do that... Went to another Toyota dealer by my house but they were closed by the time I got there. A gentleman came out of his car and asked if I needed any help with my car while trying to check on my car where the gas exploded. I'm now writing this review at the Mercedes-Benz dealership by my house after being helped by the same gentleman and his manager who decided to just come out and check if there was anything wrong with my car. They didn't have to help me especially since my car is a different company but they decided to help anyway! I very much appreciated their kindness and for going out of their ways to help me since I just needed an answer & a quick check. After a few uses, I'm gonna be selling this Toyota and I will never step foot into the Ontario Toyota dealership nor buy a Toyota ever again. I actually worked with the two gentleman on ordering my next new car, the Mercedes-Benz EQE! I walked out appreciated, helped, valued, respected and definitely happy. Already had a stressful day (especially when all the guys at the gas station freaked my out making me thing there's something wrong with my car) but they sure turned it around! They even offered me to head upstairs and use their coffee machine to calm myself after today. The difference sure is loud. read more

They are efficient in their work. They treat you with respect. Very friendly staff. I also want to mention the cafe in the dealership. Their food is amazing. It's fresh and I come from Victorville to have my car serviced and while it's being serviced, so is my appetite. I would recommend this dealership to everyone. I especially want to say thank you Alex Santana for always helping me and making sure all is taken care of with my RAV4. He is an awesome young man. read more

I have a lease through this dealership and going through that process was such an easy going and exciting experience. It's the service department though that has really stood out to me. The first time I came for my first service checkup was so stress free and fast service. They made sure everything was still like it was brand new. My second time needing to come in was because somewhere through out my driving time my tire decided to pick up a huge nail/screw and puncture it- not blown out yet though thankfully. I was clueless in what to do and remembered I had Toyota Care which I highly recommend you should have when owing a Toyota. Came in on a very busy and booked Saturday afternoon where Ken the manager so kindly was able to squeeze me in and have his service men take care of my needs. AJ customer service was so awesome..he even had them change out my filter since I was there. I genuinely and truly appreciate him and his staff for that. Especially when they already had their hands full working on a hot Saturday. Toyota truly does "make it easy on you!" Oh and can't forget their waiting area ..not just an uncomfortable bench outside ..they have a whole air conditioned lounge with so much seating, tv and even a cafe full of hot/cold beverages and food! So nice and cozy you won't even care how long things take Crown Toyota most definitely is your place to come for all your Toyota needs! Thanks again fellas..your fast and friendly service is unmatched and was such a joy! read more

Crown Toyota - One section of their waiting area! - Auto Repair Near Me - Ontario, California

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This is the email I just sent Antonio Aguilar Duran, the "Internet Sales Manager": I the Hate to tell you, but I had the WORST salesman experience yesterday & will never go back to Crown. I walked in, and a very tall man sitting at a desk asked if he could help me. I said I was there to look at some Seqouias - in either TRD Pro or another 'luxury' trim. He took me out & showed me a TRDPro/1794 unit. We discussed the various trim levels, etc. After maybe 5minutes, he asked if I could have my wife come to the dealership. I responded that the car was going to be for me - that once I narrowed it down to a make/model/trim level...then I'd bring her in for a test drive before I buy. He said "so you're looking at other makes?" I said "yes, everything from a GMC Hummer EV to a Genesis GV80 Coupe." He rolled his eyes & said "well, I'll be inside" and walked away. Your dealership can pound sand. Sorry I didn't just walk in, point to a car, and swipe my credit card for MSRP. I've never felt so dismissed by a salesman for a product I'm looking to spend up to $120k on. That money can go to a different dealer. In fact, it may have put me off Toyota altogether. read more

Crown Toyota - Sequoia TRD Pro/1794 Edition - Auto Repair Near Me - Ontario, California

Classic Bait-and-Switch: Wasted My Time I scheduled a viewing and test drive for a specific Certified Pre-Owned (CPO) 2025 RAV4 XLE (VIN: 2T3W1RFV6SC343684) that was actively listed on their website. I went out of my way, leaving a significant family event early, and arrived an hour early for my confirmed appointment to ensure I could try to close the deal. The moment I arrived, I was told by the sales associate that the CPO vehicle had "just sold." While I was standing there, I checked their website, and the vehicle was still listed as available for sale, which immediately raised a red flag for a classic bait-and-switch. Despite this deception, I was pressed to test drive a brand new 2025 RAV4 XLE, with the promise that the dealership would "make the trip worthwhile" on the price. After the test drive, the final OTD offer for the new car was still significantly higher than the realistic range for the CPO, proving there was no genuine intent to match the value I was looking for. This dealership operates on deceptive practices designed solely to get you into the door for an opportunity to upsell on a more expensive, new vehicle. They wasted my time and showed a complete disregard for my commitment. Buyers beware: Confirm the vehicle is physically on the lot and available before you drive over. Go even further: have them confirm they have the key in hand for the specific CPO vehicle you are coming for, just so they can't pull another "the vehicle was sold" excuse before you could test drive it. Do not trust listings for hard-to-find CPO models here. read more

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About a month ago, my aunt's Honda civic's engine block cracked. My aunt's civic was a 2006 model. We didn't expect her car to be replaced considering it only had 77k miles on it. My brother decided to buy her a car. So my brother alerted to all the Toyota dealerships that he was looking for a new Prius that was silver. Unfortunately, none of the dealers had silver. Sean Omoto called my brother yesterday and told him he could get a 2026 silver Prius. He quoted my brother a price, and asked my brother to come in today to make a deposit. Sean Omoto was so confident he would get a silver Prius, he told my brother he would have to pull his credit to see if he would qualify. My brother didn't want to pull credit unless Sean was absolutely sure he could get the car. Sean promised he could deliver. For those of you who don't understand the big deal, when a business pulls your credit, it lowers your credit score. My brother didn't want to drop his credit score unless he was absolutely sure. When we came today, Sean wasn't around. Someone else came to assist us. They told us, they didn't have the car and told us we couldn't get the car for the quoted price and we just wasted our time. Don't come here, they're dishonest liars. read more

Buying a car here is exactly how it should be. Great sales team that answered all my questions. I love my new Land Cruiser! Thanks Justin

Extremely disappointed with the service department and the complete lack of communication. I originally brought my vehicle in for a recall repair after recently paying for a full service and inspection. The inspection report claimed everything was in good condition aside from my tires. However, immediately after picking up my vehicle from the recall service, I noticed a loud rattling noise that had never existed before. My car has been well-maintained and has never made this noise. When I returned, Keith heard the noise during a test drive and advised me to leave the vehicle so it could be looked at. The next day, instead of having a technician properly diagnose the issue, I was simply told that the noise could no longer be heard and that I could come pick up my car. It got even worse when I arrived the following morning and found out my service advisor, Chris, had no idea why I was there. There had been absolutely no communication between employees regarding my vehicle or the concerns I had already reported. I had to start from scratch and explain everything all over again. After another inspection, I was finally told the issue could be a worn engine mount/bracket. What I don't understand is how a worn mount suddenly became a problem immediately after my recall service when the noise was never present before. More importantly, if the mount was worn enough to be identified during the second inspection, why wasn't it caught during the full inspection I had already paid for? Either the original inspection wasn't done thoroughly, or important issues were overlooked. What should have taken one visit turned into multiple trips, wasted time, repeated explanations, and unnecessary frustration. The lack of communication, follow-through, and accountability throughout this process was unacceptable. This isn't even my first bad experience here. During a previous appointment, I arrived early and still waited over 20 minutes while customers who arrived after me were helped first. At this point, I have very little confidence in the quality of the inspections being performed or the communication within the service department. Customers should not have to chase answers, repeat themselves to multiple employees, or question whether inspections are actually being completed properly. What I would like at this point is for management to step up and make this right. Given the amount of time I've wasted, the multiple trips I've had to make, and the poor communication throughout this process, I believe some form of accommodation is warranted. Whether that means providing a discount on the repair or having me cover the cost of the part while the dealership covers the labor, I think that's a reasonable request considering the inconvenience and frustration this situation has caused. I am genuinely asking: what can you do to restore my confidence and leave me satisfied as a customer? Because based on my experience so far, I have little reason to return or recommend this service department to others read more

Frank is an amazing salesman! Respectful, attentive and genuinely helpful. Crown Toyota should promote this guy.! Thank you Frank Acosta .!

Came into dealership with a specific car in mind. Spoke to Sean Omoto helped me out and answered the specific questions I had. Sean was friendly and helpful without any pressure to buy. Sean and Tony (Finance Manager) helped me get in and out of the dealership with the car I wanted. Thank you Sean and Tony. read more

Unbelievable. I have to waste repeated phone calls to talk to a human. The AI is on a loop. AI is not the answer to everything or good customer service. We have 17 vehicles in our fleet and this is a huge pain and inconvenience. 909 390-9700 give it a try if you want your blood pressure to go up and cross a dealer off of your vendor list forever. read more

They charge 3% of the price of service for using a credit card. I can't complain much about the service they provide for repairs and service, BUT know before you that they charge 3% fee for using a credit card and they don't tell you until AFTER the work has been done and you're stuck having to pay the fee. I've bought cars from them and had them serviced for years, but I'm not willing to accept 3% on top of the EXORBITANT cost for service that you pay at a dealership. My recommendation is to go somewhere else. read more

We loved our experience buying with Crown Toyota. Unlike other dealerships, the process was straightforward and not a game of endless waiting or back and forth to be welcomed or to get answers to our questions. Big thanks to Carlos & Matthew for making the experience fun for the kids as well. read more

This dealership needs a lot of improvement on their service. I bought a used 2025 Honda pilot June 13th with the help of Yunior and the sale went great I feel like I did get a good deal and was also promised floor mats. Leaving the dealership I noticed my AC wasn't working so It was brought in for service. I dropped it off early morning the following Monday and my service advisor told me he would keep me updated throughout the day. Three days passed and I didn't receive any update whatsoever so I called in multiple times but it felt like my advisor was avoiding me, either he was busy with a customer or was on lunch. At this point my car was there for the whole week and the only update I got was that it wasn't going to be worked on over the weekend and that I wouldn't be receiving any updates until after the weekend. I was fed up so I told them I would pick up the car and get it fixed somewhere else. I believe service manager called a few minutes later and said it would be fixed and ready that same day which just raised my suspicion. How are you going to tell me it won't be ready until the following week and then tell me it'll be ready right away? Fast forward I'm still waiting on my floor mats per my due bill which was never placed I guess so I called parts directly to order them. Days passed and I still didn't receive a phone call saying my floor mats arrived so I called and they tell me the dealership can't pay for them ? I don't know if they're having issues with their funds or not but I find it hard to believe a dealership this big can't fund my floor mats? Parts guy told me he was getting in touch with sales to sort this out however days have passed AGAIN and I haven't received any update. It is now July 18th and I still don't have my floor mats. Im tired of playing the waiting game PLEASE improve your service !!!!! read more

Drop my vehicle off at 7:45. Service advisor told me it would be ready in 2-2/12 hours so I waited. It's been 5 hours and still not complete. read more

I took my new 2025 Camry in for the 10,000 mile oil service. I received an update process video. I couldn't understand a word that the technician was saying. He was talking way too fast. When I got my car back, my new wheels were scratched by the lug nuts. Lug nuts were also scratched Probably, because the technician was in a hurry. The dealer sent my wheels out to get powder coated. And told me I would receive new lug nuts. A week later, when I picked up my car, the newly painted wheels were scratched again. And no new lug nuts. I asked a dealer if I can just get new wheels. They told me there was nothing more they can do for me. That the damage was considered regular wear and tear. This is extremely frustrating. My car is not only a car for me. It's a part of my family, something I worked extremely hard for. I expected better service from Toyota than what I received. read more

Got a new vehicle was informed I could go to any Toyota for assistance. Crown is the closest Toyota to me and they kept ponding me off to go back to the dealership I got the vehicle. If it's a Toyota customer, the help should be there. Yeah not coming back to this dealership not even for maintenance because if you aren't willing to help me when I have a simple question about a feature, how can I trust that you know what to do with my car. Plus according to Nelson in sales I should just look up any concerns on YouTube because it will show me what to do. read more

I have an old 2007 Toyota Yaris that I bought from Crown Toyota almost 20 years ago. My car is still running great because Toyotas are built to last. For the last couple of years I've been taking my car to get serviced at this location and I am very pleased with the work they've done. I recently got my brakes worked on here, along with rotors, drums shoes etc- and my car is braking like new. They adjusted my parking brake and hooked me up with windshield wipers! I've had my car for such a long time, that through the years I had replaced my brakes two other times before. The first was a chain mechanic, the type that advertises on TV- that was the worst experience. It was cheap but my brakes made horrible noises for years after they worked on it. Even when I got into my car, not even turning it on-the mere act of getting into the car, it made strange noises that no one could figure out, like a weird squishing sound. Years later when it was time to replace my brakes again, I went to a mom and pop mechanic who did a good job, but the noises persisted and that squishy sound was still there "these small cars make those sounds, it's normal" I was told for years. Finally, last month I took my car to Crown Toyota and no more noises. No more brake squealing, no more weird brake grinding or screeching sounds. When I get into my car it doesn't make that weird squishy sound, I think maybe it was the old drums making this sound and it's scary how I drove for years like that. Anyways, no more noisy brakes and this is why I am so happy that I got my brakes worked on here. Special thanks to my service advisor Keith. I'm also grateful that they let me borrow a loaner car while my repairs were being done, a beautiful 2026 Prius, I felt like a VIP. If I knew the name of the mechanic who worked on my car, I would thank him too. read more

We had a vehicle recall to fix the wires in the battery. They tried to tell me my enture battery needs to be changed out because its pass the limit and it will die on my way out of the parking lot. I have a very high suspicion they drained my battery on purpose to try to sell me their service. They quoted 250$ and that's way more than other places. My batteries were fine and we had it changed exactly 2 years ago. Also, we noticed our car lights were on when they handed us the car in daytime, so they left the light on to kill my battery on purpose. WARNING: They are scamming you here. They are not honest and is ruining your car while working on other things to make money off of you. do not come here they are SHADY. read more

Daniel was a great help treated us like family will be recommending friends and family to him

Javier went above and beyond to get us the car we wanted. He had it ordered and kept us informed through the process. He made the process stress free and when our car arrived had us in n out of the dealership within 2 hours. The customer service he gave us is why I'll always recommend Crown Toyota! read more

Crown Toyota - 2026 Camry xse - Auto Repair Near Me - Ontario, California

I bought my 2025 hybrid Camry there. I had a distasteful negotiation with a number of salespeople there, with the salesperson saying one thing but the manager saying another. I love the car, but I didn't love the sales tactics. DM me if you want details. Five stars for the car, but three stars for the dealership experience. read more

Daniel Aleman at Crown Toyota has been the biggest of help. Not only has he kept in touch since the begining of my lease contract, he made the whole experience fast fun and friendly to purchase my 2024 Camry!!! Plus, he hooked it up with a free lunch while we waited!!! Thank you for all your help!! Looking forward to working with you on future purchases as well!! read more

My husband and I had the BEST experience with Cal and the team at Crown Toyota. And I know what you're thinking, "the best" experience and buying a car don't always go hand-in-hand but from the moment Cal reached out to us, to test driving the car, and signing the papers we were blown away by the level of service we received. We're so happy with our new vehicle, and can't thank Cal enough for his transparency and unparalleled customer service. I highly recommend this dealership to anyone looking for a Toyota! read more

I need a battery in my 2020 RX 350 which we all know Lexus is made by Toyota. They said if they did any repairs on a Lexus, it would not be warranteed so the battery would not be covered by any kind of warranty. What??? I got there at 4:15. I know they close at five but try getting anywhere in Southern California traffic, needless to say I was there 45 minutes before they closed. And they refused to help me and I have a kid in the car and I can't turn off the car or it won't start again. Drove to Omaha auto parts in Jurupa Valley on Mission. The guy sold me a battery and had it installed in 10 minutes. I should've known better than to go to a big conglomerate than my neighborhood Mom and Pop shop. I won't make that mistake again. read more

I was having a problem with my infotainment on my 2023 RAV4. Justyn Alexander and David Gonzalez in the service area were so helpful. It ended being a simple fix. They were so helpful and professional. Thank guys! read more

I like this dealer better than Claremont Toyota! The unique thing about Crown is they can get cars from their sister dealers that might be too far away for you to drive to. For example, Crown didn't have the particular Camry I was looking for, but their sister dealers in the OC and closer to LA had inventory, so they were super nice in sending out a driver to get that car for me and deliver it to my home. They also worked with me to make sure the car that I bought was one that I was happy with. THANK YOU Victor Duran for helping me with this! :D read more

Great place to buy a car! Look for Daniel Aleman he'll get you a sweet deal on anything in that lot!

I had the worst customer service I've ever had at a dealership. I received a text from Carlos Rojo Gonzalez (employee) to see if I was interested in one of their vehicles and I said I was and scheduled to go see the vehicle for purchase. Nelson (Sales Director) messaged me to confirm my appointment, I confirmed that I was. My family and I arrived to the dealership at set appointment and while waiting to see the vehicle Carlos came back and told us they sold it the night before from under me a potential customer who drove an hour to purchase the vehicle. Nothing in this whole conversation was I told it was first come first serve. Confirming my appointment should show that I'm interested in purchasing the vehicle. You guys could've done the bear minimum and reach out and say sorry the vehicle was sold before we drove an hour to the dealership. Don't bother going to this dealership, waste of time. I would give a 0 but can only give a 1. read more

My husband and I worked with Juan Espinoza-Rubio when purchasing our car through the Costco Program. We went in knowing exactly which vehicle and add-ons we wanted. Juan was quick to run some numbers for us and track one down for us. He was very communicative and prompt in answering any questions we had. Our experience with Juan was great, 5/5 would recommend. The rating went down because when Juan asked me if I wanted to add on the ceramic coating, we *declined*. When I was speaking to Mustafa Abdelkarim about it, he said it was included in the price. When I was going through the paperwork, we saw an EXTRA charge for $1,000 for the ceramic coating. We were supposed to save $1500 through the Costco program but because of this we only saved $500?! This was very annoying and ruined the rest of the experience. When we went to pick up the car the ceramic coating hadn't been sprayed on, had we not asked and left would we have still been charged? Probably. Overall, this wasn't the worst experience I've had at a dealership, but be very thorough when you get your vehicle, they were about to charge us for something that wasn't even put on the car. Also, the all-weather mats weren't installed when we got there, leaving us to wait an extra 40-60 minutes for the coating/installation. I'd come buy from Juan again, but only him, not the rest of the sales team who don't seem to communicate with each other. read more

Victor Torrez was an amazing person to work with at Crown Toyota! I was highly satisfied with my experience. This was my first time purchasing a brand-new vehicle, and I contacted him with a specific car in mind. He responded quickly and immediately started working with me. I had numerous questions about both the buying process and the vehicle itself. Victor was communicative, patient, helpful, and friendly--qualities that are incredibly important to me when making such a big purchase. He helped ease any anxiety I had and never made me feel rushed or pressured, which I truly appreciate. I first reached out to him on a Tuesday, and even though the dealership didn't have the exact vehicle in stock, he made it happen! By Thursday, I was driving off the lot with my new car. Since I was at work during the process, Victor went above and beyond by sending me photos and videos of the car before I came in, which was incredibly helpful. Negotiations and pricing were clear, straightforward, and stress-free. I'm so happy with my purchase and the entire experience--10/10, would recommend! read more

Crown Toyota has a BBB rating of F and I completely agree!! They lied about damage of my vehicle in their care and then tried way over charge me for it $900.00. Longo Toyota fixed the problem and said Crown could have easily fixed it. Longo charged me $200 for the fix Crown created. read more

Seller: Jacob Santos "Internet Sales Manager" I bought a 2023 Toyota Sequoia Gold Certified. Jacob delivered me the Sequoia leather inside DIRTY FILTY. two weeks later I sent him two E-mails saying something was wrong with the brakes and never answered them. after he gets your money for his sale, you don't matter to him anymore DO NOT BUY FROM HIM read more

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