I had a great experience...until I left and realized that the wrong model of bike had been…read morepurchased. I wanted one that had certain features included, and the model ordered didn't have any of them. When I called for assistance, I was told all of the "add ons" I wanted could be purchased once they knew I actually liked the bike. This was confusing to me, and felt very dismissive. I didn't want to wait weeks for a bike to come in, bring it home, and then wait weeks for fenders and other parts to come in before I could really ride it the way I wanted to. I'm not sure if they didn't know (or want to admit) that they had ordered the wrong model, or if there was something more icky going on...but with the size of purchase...I no longer felt comfortable. I canceled my order and went elsewhere.

Selection of in stock inventory is in NO WAY representative of the website. Unless you are open to…read moreswitching things up, the IT guy in TX has no clue what is in stock. In their defense, the manager substituted a comparable item at the same price. P.S. expect little or no input to a gear purchase on alpine unless you are working with the manager..and avoid the whole board side. The staff has a serious tude.

I went there the other day and was greatly welcomed which was nice. Then on the phone the guys were…read morevery quick and easy with return purchases. 10/10 would recommend to a friend. Plus the guy who helped me was veteran. so 11/10

Nice guy. Gave good advice to my family for our purchases. Good prices. Great selection!read more

Really happy to have this option in Pembroke for any of my sporting goods needs for my kids or…read moremyself. Always have had good luck with sizing. Kids grow so fast- and it gets really costly- so I always appreciate having this as an option. I have bought hockey skates, winter ski jackets, winter gloves for myself and the kids, cleats, and probably other items here. I have never had a bad experience.

The Asst. Store Manager, Tatiana, was awesome. Professional, knowledgeable, courteous, friendly and…read moreso very smart; she helped me navigate a difficult purchase (expensivwe recumbent bike) with ease. She is a Dick's, Corporate Star in the making.

Was here a couple of days ago with my husband who was looking for a fleece neck gator for skiing…read more It's quite a big place with all kinds of recreational and sporting goods. For my shopping "tastes", this store is just too vast and overwhelming. It is a sea of merchandise. Well organized yes but just way too much stuff to take in. Despite all the "stuff" I didn't see bargains of any note...in fact...and this could just be me ...but I was astonished to see Nike women's sweatpants for $110.00. That seems like a lot of dough to lay out for sweatpants. I'd skip the name brand and the Nike logo and look for another deal. Better yet, don't wear sweatpants unless you're in the gym or running outside on a cold day as I am not sure who they are flattering on and I am so over seeing people running around everywhere in ill-fitting sloppy looking gym-wear. But for the gym-goers, and exercisers of all kinds, you will find all manner of clothing and equipment here...a fairly comprehensive seeming selection whatever your sport of choice might be. They also sell, t-shirts, specialized sports' shoes, lots of coolers and water bottles including the in my opinion ridiculous looking and now viral Stanley water bottles that everyone seems to be lugging around...tons of those! (I just read that in California there is a class action suit pending on these Stanley water bottles as the company has acknowledged the sealing material used for its vacuum insulation contains lead). I didn't see many staff throughout the store. The staff I did see seemed to be congregating up front so if I had had a question there would have been no one to ask without traipsing back up to the front where the registers are. And in a store as large as this, that's a pain. There are so many other places to get most of the things sold here but with better service and for me, with a more manageable store footprint and experience. If I'm not going to get a bargain, I'd rather spend my money at a smaller store with attentive service. Tom didn't find the neck gator he was looking for so we left without purchasing anything but for me, I can't imagine why I'd return.

Very fun! Staff are very helpful. Beth is always there keeping things running smoothly. Excellent…read moreplace to work on your swing and have a drink or two!

Good spot to meet a friend for a drink and hit a few balls in one of the many golf bays. Indoor…read morecorn hole? Yes, please. Ok, ok -- if that isn't enough -- pool, air hockey, ping pong, darts, fusball. Lots of fun but keep it simple at the bar, the bartenders were a bit of deer in headlights.

The Hanover Crossing mall in Hanover has been in the midst of a major and much needed makeover for…read morethe last few years. The construction is nearing completion and has turned an old-fashioned mostly indoor mall of years past into a more modernized version of an outside shopping center with stores having their own buildings accessed from well manicured outdoor sidewalks with plenty of parking in the middle of it all. While not as charming as the Derby Street Shops which underwent a similar makeover about 15 years ago, but still nice and certainly much improved from the dated mess that was there previously. This latest L.L. Bean outpost has recently opened and I paid it a visit a few days ago. It is certainly big, bright and well-organized although of course not nearly as mammoth and wonderful as the original satellite store in Freeport Maine. But I am pleased to have this location so close by. As with everything everywhere prices have gone up on much of the tried and true L.L. Bean merchandise and products are no longer made in the USA. Most things it seems at L.L. Bean have been outsourced to China which continues to be a disappointment. I miss the days of the USA made products that could once be found here. But there are reasons still to shop at L.L. Bean. I am a decades long fan of their Ragg wool socks for example which I wear throughout the winter. They are very warm, comfortable and last a long time. I am also a big fan of their canvas tote bags and I cannot tell you how many of those I own. I keep at least 4 of them in my car at all times as they are the bags I bring with me to go to the supermarket and to the farmers market, etc. They are my beach and boat tote bags as well. They are sturdy, strong, can be machine washed and dried and they last for years. And they are fun to have monogrammed with initials or any word or phrase up to 10 characters. I also love the L.L. Bean H2O rain coat and H2O rain jacket I own which both have hoods and zip-out liners. These are so good at keeping me warm dry in the rain that I no longer use an umbrella (I hate umbrellas so this is a big win!). I am looking to get a new H2O rain jacket so when I am ready, I'm glad to be able to get it here. My husband just found very nice, warm pair of leather gloves here in a men's size XL. He is a big guy and has such trouble finding XL gloves with long enough fingers so this was good news. Nothing of course will meet the shopping experience and scope of the original Freeport Maine store but I am very happy to have this store nearby for easy access.

Not a bad place to see a show. We saw Citizen Cope. Parking is OK - we parked at the library…read more It's standing room only near the stage. We hung out by the picnic tables in the back. They serve tacos and alcoholic beverages. I had already eaten, but the woman next to me liked her tacos. For drinks, they have house margaritas and some other liquor. Also, they have a decent beer selection. I bought a round of 3 beers, 3 margs and 1 soda for $50. Not too outrageous. The sound quality was OK, but we didn't really venture near the stage. I would go back!

The staff is friendly and professional. The drinks are delicious - love my purple lemonade…read moreconcoction. I got the Cuban panini it was so good. I'd have a picture to share but I devoured it too quickly. Definitely check it out, nice local spot.

By far the worst experience I have ever had with any business! Please stay far away from this…read moreplace! We had planned to rent seasonal snowboards for our two young boys who are both less than 40 pounds (which means they would need a 90cm snowboard). I called and inquired if they had 90 cm snowboards and was told that they do. We immediately went in to get our seasonal rentals. We filled out all of the information (including height and weight), paid for our rentals, and were told they would be ready in two weeks. To my surprise, I received an email a week later saying our rentals were ready. However, due to our schedule, we could not get in that weekend to pick them up. So, the following weekend, we showed up to pick up our rentals (both of my boys were so excited), only to find out that they were not actually ready. When I inquired as to why I was sent an email saying they were ready. I was given vagueness and "I don't know". We were told that they would definitely be ready the next day. So, we show up the next day to be handed two boards over 100cm. Anyone in the industry would know that this is WAY too large for a child that is under 40 pounds. However, I am being told by Ilene, that going off of height and weight, this is fine and how their measurement works. This is incorrect and can be dangerous! I was given no apology, refusal to listen to what I had to say, and complete and utter rudeness from Ilene. And, unfortunately for us, we waited around for two weeks being told lie after lie from this company, and now we have no rentals and probably will have a very difficult time finding rentals now as we have waited so long. Please, for the safety of your children (or yourself) and definitely for your sanity, STAY AWAY FROM BUCKLES AND BOARDS!

I have been getting my season rentals here for years and the staff have always been very…read moreaccommodating. I have large extra wide feet and they have always had at least a few options for me to try. Last year the owner, I think his name is John told me I need to consider buying at least a pair of boots to take my skiing to the next level. Well I did and he was right, so I went in recently to buy my own skis to go with the boots and got an awesome post season deal on a pair of Blizzard skis. While I was there I was surprised at the amount of summer stuff they had. They even have these cool inflatable kayaks