I love getting my Brazilian wax done by her. She makes me feel comfortable. Her conversation is always personable. She knows what she's doing and I am always satisfied with the outcome. If you've ever gotten a Brazilian wax then you know that sometimes wax is left over and when you next pull your underwear down it's like a little after wax, Dominique always cleans up so that no "after wax" moments happen when you leave. If you've never gotten a wax I would definitely recommend her!!! read more

Dominique is amazing!!!! been seeing her since my very first wax ever and have never left (except for pregnancy hiatus lol) She's gentle, energetic, sweet, and kind. Ever since the beginning she's always made me feel comfortable, too, especially since it had been my first time waxing. It's always like catching up with a friend when I go to her appointments. I've tried her waxing, sugaring, and facial treatments and have never been disappointed. She's very flexible and highly communicative about appointments as well. Extremely professional, while also being warm and caring. I highly recommend her services and I look forward to trying as many services as I can. It's always really nice to know i'm supporting a mom-owned small business and not some big corporation. Make your appointment right away :) read more

Ms. D always gets me right! I was nervous to try the face waxing, but her gentle touch put me at ease. She always leaves my face smooth and GLOWING! read more

Dominique is awesome! From the moment I arrived, she made me feel comfortable and at ease. Her professionalism, attention to detail, and warm energy shows she really knows what she's doing and cares about her clients. As a black woman, it was refreshing to be in the care of someone who understands our unique skin needs and treats them with the utmost care. The waxing was quick and the results were flawless -- smooth, clean, and long-lasting. I'll forever be a client! read more

She's the best! A variety of services which can be done in a session. Super cool knowledgeable and professional. She takes her time to assist the needs of the client but when you arrive it's your appointment time. Clean and professional read more

I've been going to Dominique for some time. I've been with her since her last location during the pandemic. She is amazing! Professional and easy to get along with. I always have a blast during my visit and look forward to it. She puts a lot of time and dedication into her work. I get my eyebrows sugar waxed with her on a regular basis and also have gotten her facials. Sugar waxing is a breeze. I feel great after every sugar waxing session. She always keeps everything clean. She wipes everything down before and after a session. I have recommended this place to all my friends. She has several services to choose from. You won't be disappointed! read more

Dominique is amazing! I was referred to her by a relative and I'm so glad I was. I've been going to her for years and I will continue to do so. She is personable, polite, sweet, and every other good thing that you would want in an esthetician. She does great work and I always leave happy with the results. read more

Dominique is fantastic! Not only is she a great esthetician, she is such a personable human. She remembers our conversations so we can continue in the next session. I love that she just remembers who you are, what you want, and what's going on in your life. All you need to do is truly just sit back, relax, and let Dominique work her magic. read more

Dominique has some mad skills! She is efficient in what she requires from her customers and delivers wonderful and professional services. I am so glad I found her and trust her expertise. She also makes sure her environment is relaxing and calm, which helps me, as I come of 880, for my appointment. I recommend her to anyone looking for professional spa services! read more

Got a sugaring and vajacial. Normally I get super red and I'm a sensitive after but I didn't have any issues here. The sugaring itself I don't think was as painful to begin with but having the vajacial after really helped everything soothe. If you're pretty sensitive to waxing or sugaring I highly suggest coming here and adding the vajacial. I also tend to get ingrowns so I hope it will help with preventing those. Will update after next appointment when the hair goes out! read more

As always the service at Queendom is 10 out of 5 stars. Excellent customer service, clean, and professional. I love coming here!

I absolutely love Dominque!!! Always professional, on time and my eyebrows are on point!!!!! I'm complimented every time I leave my monthly appointment. Her waxing(Brazilian)technique is seemless and painless. Rescheduling is seemless and did I fail to mention that the new location is beautiful, warm and inviting. read more

Crowned & Bougie Day Spa - Eyebrows!!! - Sugaring Near Me - Hayward, California

THE BEST! I came to Dominique based off of her already amazing reviews and she did not disappoint. She makes you feel so comfortable, is very clean, creates a personalized service and experience for you, and she's super easy to talk to. I seriously feel like I'm going to hang with my girlfriend and I end up leaving with an amazing service. I use her for sugaring and would 100000% recommend her to anyone looking to treat yourself! read more

Excellent service and safe space for our lady parts. Dominique knows the best technique for removing hair and she offers hard & soft wax, as well as sugaring. It's great to know that I can make an appointment and I'll receive excellent service each time. read more

Omg!!! I got my eyebrows done today here. Y'all I am so Happy I found this place! The atmosphere is sooo beautiful and relaxing it's such a wonderful VibeThe services is very classy and professional Dominique is everything I'm so looking forward to my next visit.. If you're looking for a great experience and some Amazing work please Do Not sleep on this place book Y'all and appointment Today! Oh annnnnd It's Black Owned read more

I only trust Dominque with my eyelashes! My eyes are very sensitive due to my allergies and her technique and products never cause any issues like I have had with other places in the past. I get so many compliments on how natural my eyelashes look after I get them done by Dominque. I would highly recommend her to anyone thinking of getting their eyelashes done. She always makes sure you know how to care for them with the right products and how to make them last. I have had the full set of lashes for over 3 weeks and they still look great! I will be going for a touch up soon and can't wait to have them done for the new year! Thanks so much for all the care! Her location is easy to get to, relaxing and clean. read more

What a wonderful experience with Dominique!! She's so pleasant to chat with, thorough, gentle, and very experienced. I have super sensitive skin plus thick stubborn hair and my sugaring provided the best possible outcome: my skin was only minimally red and the reaction was gone by the time I got home (unlike my experience at other places when my skin stays irritated for an hour or more). My only tip is that parking might be tricky so get there early (I parked on the Chase side at noon on Fri and it was very full). I'm thrilled to have found a true spa professional who really understands my skin/hair, and I'm looking forward to my next visit! read more

This was my first time getting lashes. I went with the classic set. I appreciate how humble and sweet Ms. Dominique is. She made sure that I was comfortable. I also appreciate her customer service. I love my lashes. I highly recommend going to her. I will definitely be getting these done again read more

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OMG Dominique is amazing. She explained everything step by step. She made me feel so comfortable. I definitely will be a returning customer f from here on out. read more

I was looking for a new wax lady after mine moved out of the area and y'all, I am SO happy I found Dom. Just got my second wax yesterday and both times I've seen her, I've left more than satisfied. She's so thorough and quick and makes me feel super comfortable. I'm a big girl and I know my other big girls know the worry of being shamed or looked at differently ESPECIALLY in such a compromising position lol but I've never felt anything but comfortable with Dom. Her prices are super fair and she's very sanitary as well. If you were looking for a sign to book an appointment, here it is. She got my fupa feeling like mink ladies. Mink. I wish I'd been coming to her all along. Thanks for your services, Dom!! read more

The best place! The customer service is amazing one, and I tried this spot after looking for a waxer in the area couple months ago and I will continue to support and come ! She makes me feel super comfortable while getting waxed which can sometimes be hard. I would recommend any of my friends to come support here:) read more

Dominique responded very quickly. During the process of eyelash extensions, she took her time to do a very careful job. She also had a good grasp on the duration it would take to complete the process. The product came out to have a very natural look and that was exactly what I wanted (because that's what I told her I wanted). Great price, great service, and great person overall. She is really hardworking and it's apparent in her execution and methods. read more

In short: Ms. D is the best. Her facility is clean, she's very professional, actually cares about her clients, and she knows what she's doing. Ms. D is quick, courteous, funny, caring, and pays attention to detail. And the prices are perfectly set for the services. In detail: I was always skeptical about hair removal processes as I've had terrible experiences in the past. However, I wanted to start supporting Black owned businesses and women who are like minded. I did some research and came across Esthetics Queendom (Crowned & Bougie Day Spa). When I had my first service I was extremely nervous. Literally sweating bullets. But Ms. D made the experience so comfortable by being nurturing and  normalizing the process. I returned. And I continued to return. And each time I've gone back I've been more pleased. The environment is welcoming, Ms. D's energy is never negative, and she keeps it real. I have extremely sensitive skin so I choose to use sugaring for all hair removal services. The sugar she uses is perfect. It doesn't irritate my skin, doesn't leave an excessive stickiness, and goes on smooth (which could be aquated her technique). Oh, and she sends out weekly newsletters, interacts with her clients, and has lots of promotions. I'm telling you, she's the best at her craft. Each time I go in I can see the progress she's made with the building and the brand; that makes me so proud. I am so happy I found her. Keep it up sis! I look forward to remaining a loyal client for the long run. read more

First red flag. She canceled my appointment due family emergency. That's fine, stuff happens. I'm always so busy! So I asked to be refunded the money, I planned on scheduling with someone that may be available and check her out the following month, after all she was referred to me by a friend. She said no due policies and that I can have credit. Great! "I'll use that next month or whenever I'll have time." I'm finally ready to schedule and it's asking for my card information, so I'm asking her what would I apply there for the credit. She says put card info and she'll take care of the credit. ((Me worried, she may cancel g )) I wasn't really feeling that. Anyway there was only one time slot open for the day I wanted. while we texting someone booked that appointment!!! She states: It is completely booked for today btw. You may use the link to schedule a regular Brazilian Wax and I will take care of the credit after that. Thanks so much! In this scenario, with myself also being in the business field I believe it could have been handled differently! I feel like she could have the appointment scheduling a breeze prior her canceling on me! "Good customer service lacked here" read more

Beware: Do not get micro-bladed here. While I waited 3 years to write this for fear she would cause drama, I decided to warn others. I was told by many to sue her for permanent disfiguration as she incorrectly micro-bladed my eyebrows. She went too deep in the dermis so her micro-blading became permanent tattoos in certain areas. The ink bled so I had blotchy areas instead of hair stroke on parts of my brows. They were not symmetrical at all so I didn't do the second session. 3 years later, they are still here, looking horrible that I have to cover them up with makeup. No professional will correct them because of how bad of a job she did and they don't want people thinking they did it. I'm now paying hundreds of dollars per session for laser tattoo removal to try and remove them. On a separate note, I used to get waxed by her too and she would always cancel last minute and send you very unprofessional texts. I once took an Uber to my appointment cause my car got hit so I was 10 mins late and I sat in the waiting room for 15, then proceeded to tell me I was too late and charged me anyways. She's very unprofessional on various occasions and shouldn't be texting customers the way she does. I now go somewhere else for my waxing and even the new girl has heard horror stories about her. She says she has gained many of her clients over the years. Update: her response is exactly what I was expecting, attitude, no accountability and is why I didn't originally want to post about it cause I'm not confrontational. If you notice in her response, she doesn't apologize once for permanently scaring a client, or last minute cancelling many appointments, just blaming the customer. To her note: I did not have temper tantrum cause I have anxiety and can't handle that. I did however express concern that it was uneven to which she responded to give it time to heal that she would fix it on the second round but after getting consultations to fix it I was told she did it permanently and wrong, that is why I never came back nor ever talked to her again. This was meant for my wedding so you can understand my stress of having now horrible brows. The price didn't matter to me and just because you are new to something doesn't mean you disfigure a client for practice. I didn't address it to her because of her previous unprofessional actions so didn't want the drama and went to get consultations from many others telling me how bad it was that I finally went to my dermatologist where she gave me the bad news that I would need laser removal. No amount of "fixing" can fix that. As for cancelling, I was 100% charged for an appointment I didn't receive even though I was there sitting in the office for 15 mins after contacting her I would be 10 mins late from an accident. No one was in a session before me, I was just sitting there then she came out and said she couldn't service me and charged me. All the other times she cancelled hours before or the same day were her own accord. Many times it was a day before I was going on a trip and couldn't reschedule on time leaving me hanging. This was on multiple multiple occasions. Usually a text excuse a few hours before or morning if and when you told her that it was unappreciated to cancel so last minute, she would get aggressive and unprofessional through text. I didn't read her whole response because I assume it's her not taking accountability, as I expected and is why I would avoid her services. She response says it all. She's very unprofessional and avoid her services if this is the type of response you want. Be careful who touches your face. I learned the hard way and still literally paying for it. read more

Second time going to this lovely spa for facial and now lash tint! Dominique is a true gem and really knows her skin care products and her services are top notch. I loved it so much I signed up for a membership so I can treat my self more! She is professional, on time, kind, even gave out a candle for Mother's Day. I highly recommend this spa for all your beauty needs. Thanks ! read more

I absolutely love the service Domonique provides! She's super sweet, easy to talk to, and made me feel comfortable through my first Brazilian! Highly recommend and i'll definitely be a long-term customer!! :) read more

This was my first ever sugaring service, and I was very happy with the results. Dominique is such a sweetheart! She was so kind and gentle, and helped me throughout the process, as I was a bit scared. I will most definitely be coming back and I highly recommend her!! Thanks Dominique! read more

I ain't gonna lie.. I'm frugal as hell. I am always looking for deals when it comes to self-care services which means I usually don't return unless a place I liked has a good deal going. Esthetics Queendom is different. I will DEFINITELY be back. Just from walking up the stairs, smelling the remnants of fragrance from incense burning made me feel like this is my type of place. Then, walking in and seeing Dominique with a genuine smile made me feel really welcome. After filling out the waiver, she takes me to the wax room which was super clean and nicely set up with what looked like a cute lil apothecary cabinet. Add to that, Common was playing in the room, I think Earth, Wind, and Fire played next? All this in addition to Dominique's personable nature, this place is VIBES all around! Hands down, the best wax experience I've ever had. From everything said, would you believe me if I told you that it was my "lady parts" that were waxed? LOL. In 2019 I'm intending on moving away from "big name" business and supporting small, local businesses and definitely business owned by POC. Esthetics Queendom is Black owned and I'll definitely be back. read more

I found Esthetics Queendom through Groupon and I am so thankful I did! I bought the wax any 3 deal thinking it was such a steal and then found out that the regular pricing is literally just as good... the packages all make sense and are reasonably priced. Booking the apt through voicemail/text was very easy. This was my first time getting a brazilian wax and- I don't mean to sound cheesy but- I really can't imagine it being any better than it was. I kind of knew what I was getting into but honestly a brazilian is truly... it is what it is LOL. But Dominique is super professional and welcoming, and I just felt comfortable being there. There was a cute little fan blowing in the corner and some vibey music playing. She explained everything she was doing so clearly and answered the million and one questions I had about waxing, ingrown hairs, etc. 100% recommend and I will def be coming back here! read more

Best esthetician I have ever worked with. She has created a very clean and relaxing environment. Dominique is a very sweet and calm person who just sets a very relaxing vibe. I look forward to our appointments every week. She has become a very important part of my self-care routine. Love her and Esthetics Queendom! Prices are very reasonable and she is very flexible, as long as you communicate with her as far in advance as you can. I have had no problem switching appointments or rescheduling if I needed to. read more

Had an awesome deep facial cleanse with Dominique. She was very professional and explained the process as she cleansed my skin. Please support her business! read more

No words to describe how swthrt she was... Very happy with the service she gave to me... I had my brazillian, underarms & upperlegs done with her... Super hygenic... knows her work verywell... she made me feel very comfortable during my session with her... definitely going back to her.... Recommended.. read more

Always a pleasure to see Dominique. This was my second time visiting for waxing services. She's super sweet and professional, the space is very clean, and she uses sterile practices while waxing. I recommend her to everyone now! My boo and I are going to try facials next! A little extra: I also purchased the coffee and grapefruit scrub from her for aftercare and it is also amazing! Not one ingrown hair! read more

This review is based on interaction prior to service - that I didn't receive. Bad 1st impression. 1. Didn't have a slot for 2 days - You shouldn't say walk-ins are welcome on Yelp when you leave no room in your appointment block to account for walk-ins for 2 days. Somewhat understandable. 2. The entrance is in the back. Who knew!? (Not this transplant!) - there is a sign on the front door that says use other door. But there are 2 other stores right next door. Perhaps the sign should read "go around back" or " use back entrance"... good advice right? Wrong. When I told this to the owner ( I assume) she said," oh, it's pretty well known" and brushed me off! It's not well known because I'm not from around here! Good luck finding the place if you're not a local! I had to cut through a hair salon! After not getting an appointment AND being brushed off, I was kindly told to close the door behind me on the way out as she walked the other way. Apparently her service is good if you can get that far. I hope you read this and treat the next person new to the area better than you did me. After response from owner: Miss, it is reasonable that you only have 2 hands and are only 1 person. However, as someone who has not been there before, I have no way of knowing you are a 1 women show. It would have been reasonable to wait even up to an hour. The issue was not that I couldn't get an appointment - that's happens. I was disappointed yes, but the issue was how I had trouble arriving and how I was dealt with upon arrival. In your haste to get back to servicing you current client, you rushed me off. Please realize, I have no way of knowing you don't have a receptionist or you work alone. You seemed like a nice person, just rushed. But that can come off wrong. I did read all signage- that says "use other door". When google maps takes you the street front, it's very confusing to get to your entrance whether you consider it front or back. It seems you aren't actually taking any of this as constructive criticism to improve the service for non locals. So again, good luck, genuinely. read more

This young lady is extremely professional and highly skilled! She's even mobile! Best Brazilian I ever had! I also got eyelashes and I get so many compliments on how natural they are! I'm now a regular customer with a standing appointment slot! TRY HER YOU WILL LOVE HER! read more

I just moved to the Bay Area I needed to find a new Esthetician. I found about Queendom through mutual friend. Dominique happened to have a special going for new clients so I gave her try. I felt so welcomed my first time meeting Dominique. Dominique made my experience so comfortable. Her place is very clean and very organized. I asked her a couple of skin care questions and she had all the answers for me even though I was getting a Brazilian done. Dominique is very knowledgeable about skin and actually cares about helping her clients out. Her pricing is very affordable and she always fits me in with my busy schedule. I would definitely recommend Queendom. read more

Found this place on Yelp and thought I'd give it a try, so happy I did!! Dominique was so friendly, professional, and, knowledgeable. She put me immediately at ease. This place is a true gem! I will definitely be back! read more

Terrible customer service!! The worst. I had an appointment for 515. We live in the Bay Area. Traffic is nuts. I called her at 445 to let her know I was going to be a 10 min late, she didn't answer. So I drive 45 min in traffic and get there 10 min late. Once I finally get inside she informs me that she saw me calling but thought it was a spam number so she didn't answer it. And now because I'm 10 min late she can no longer do the appointment. She told me she needs the whole 2 hour window and her paperwork takes at least 10 min. I ask her what kind of set she can do and she says nothing because she needs the 2 hour window and she can't push anyone else back. So now I will have driven 1.5 hrs for nothing. She offered to do it early in the AM but I'm going out of town and needed them done. Very unprofessional. If you run a business and have appointments answer your phone! My number was on my booking form. I tried to let her know I was going to be late, she should have been more communicative. Waste of my afternoon, now I'm about to drive home in 5pm traffic. *EDITED TO INCLUDE PIC* after I reviewed my experience she sent me this. 1. I thought yelp was to report our experiences with a business 2. I support plenty of black owned business with good customer service- not sure what that has to do with anything. 3. My number is on the booking form, why would it be spam ? I think it's very unprofessional to text me complaining about my about my yelp review when that's what this platform is for. Her demeanor was rude in person and it came thru I'm text also. **I was never physically aggressive towards her. And I wasn't verbally aggressive either, I asked what kind of service she could do in the time. She told me none and Asked if I wanted to come early in the am because she couldn't push anyone else back. It was 12 min late, you told me I was 30 min late I then corrected her and reminded her my appointment was at 515** read more

Crowned & Bougie Day Spa - Sugaring Near Me - Hayward, California

Miss D takes care of me! I'm now part of the waxing family after my first experience at Esthetics Queendom. I've been going here for a little over a year now. She's got great skin tips to share while she's working on you. Very knowledgeable in her practice. Reasonable prices too! I had to shop around while she was on maternity leave but I'm so happy she's back! I recommend Miss D, she will be your favorite esthetician! read more