update - the company responded to my below complaint promptly and courteously. Dryer was repaired…read morethe next day. Both Liz the office manager and tech Adam were professional and competent. Thank you! -------------- The first diagnostic visit was good. They said they would order parts and get back to me. Two weeks later, no call and they forgot to order parts. another week and they came to do the replacement - knocked, we didn't hear it and left after 10 minutes. I called the guy as I saw his truck pull away and he basically said "too late I will have to reschedule and he had other service calls". Home office told me the same thing call next week. I'm trapped - paid like $ 159 for 5 minute service assessment and almost a month later dryer is still broke.

Charged to come out. Diagnosis was simple. Wanted twice the cost of coming out again to replace a…read morebroiler element. (I see them online for $30.) If I had gone ahead it would have been almost $500 for the whole deal. Guy gave me a card to get a "discount" on a new stove from a dealer.

5 STARS ALWAYS!! We…read morewould recommend The Appliance Guy, Jason K. any day of the week!! First of all, Jason WANTS to WORK!!!! He is very dedicated to whatever the task might be! It's almost impossible to find a local appliance repair person, let alone one you can totally trust! We've known Jason for a few years now. Jason is knowledgeable, accommodating, trust worthy, respectful, helpful, efficient, timely and his fees are MORE than fair! We never worry about him taking advantage of us or anyone we recommend him to. He ALWAYS returns calls. He does not EVER blow off a customer. If he isn't sure about something, he calls the resources he works with. I've heard him speak to people at GE re our dryer. He's always very patient and respectful. Jason is very easy to work with and really a delight to be around. He doesn't dilly dally. He gets in, does the work and he's onto his next job. He doesn't take shortcuts or do things cheap. If you live alone, are a senior aged person or a young adult, you do not EVER have to worry about welcoming Jason into your home. You can trust him, believe what he is saying, believe that his work is quality and first class and lastly that he's not going to price gouge you. I can't say enough positive things about Jason K. And hope that his business keeps growing and growing because it's rare to find someone you have faith in like we do Jason! You won't regret working with The Appliance Guy!!

Jerry was able to get us scheduled in the next business day and made the repair quickly. I'm happy…read moreto recommend Adams Appliance Repair.

We've had a great experience with Adams Appliance Repair. He responded quickly and has already…read morehelped us with both our dishwasher and refrigerator. He's honest, reliable, and takes the time to do extra work to make sure the repair is done right and will last. Highly recommended.

Our washer was howling during the spin cycle. During their multiple visits (to try other parts…read morebefore finding the culprit), they were transparent about their troubleshooting and explained the steps they were taking. I learned a lot about how to clean my dryer and vent thoroughly, through chatting with Furkan during his first visit! They are not stingy with knowledge or recommendations; it's wonderful to have honest, local appliance repair professionals who don't talk down to you, but actually educate. The cousins determined that it was going to be a $500 transmission/gearcase repair; they recommended a new washer because of the wear on the other parts inside, over paying for an expensive and likely short-lived fix. We decided to go that route. We're having them come back to clean the coils of our refrigerator next week. I could NOT recommend them more highly!

On time, professional, good job! Worked to save me money but I opted for a more costly, proactive…read moreroute. No pressure from them. Recommend!

I had a problem with my refrigerator during a recent holiday weekend. A serviceman answered my…read morecall on the holiday, even though he was on vacation. The defrost cycle on my refrigerator malfunctioned and there was no cooling in the freezer or the refrigerator. The serviceman told me a step by step procedure to follow to get the unit back into service. The problem was solved and the refrigerator has worked properly since then. I called at a later date to thank them for the beneficial service provided on a holiday. The help I received was very much appreciated. Few people give that kind of service in the present society. If a problem arises in the future, they will be my first choice for appliance repair service.

Great service!!! He was quick and thorough. He didn't try and sell me parts that I didn't need…read more I will definitely use Badger again.

Tom is thee most skilled, insightful, honest, affordable repair guy you'll ever find. I hate to…read moregive him good reviews - like he needs to be busier - I'd like to keep all the good ones off everyone else's radar. But it's inevitable he's being discovered, with all the crappy appliances being sold by the big boxes. Tom's old school. If it can't be repaired, you bought junk.