Our washer had been making a terrible noise during the spin cycle, and these guys did a great job diagnosing the issue. It took more than one visit to track down the exact cause, but they were always transparent about the troubleshooting process and explained what they were checking along the way. What impressed me most was their honesty and willingness to share their knowledge. They took the time to answer questions, explain how appliances work, and even gave me some useful maintenance tips that will help prevent future issues. It never felt like they were trying to upsell unnecessary repairs. In the end, they determined that the repair would be fairly expensive and advised that replacing the washer would make more sense than investing in a major repair on a machine that already had significant wear. I appreciated the straightforward recommendation, even though it meant less work for them. It's refreshing to find local appliance repair professionals who are knowledgeable, honest, and focused on helping customers make informed decisions. Based on this experience, I wouldn't hesitate to call them again for future appliance maintenance or repairs. read more

My refrigerator stopped cooling. I called Cousin Appliance Repair and they came to check on my problem. They did their testing and found a bad relay. They did not have the part, so they did a work around and got the freezer and refrigerator working again. It was good to have a working refrigerator and freezer. It took several days to get the part. When they got the part, they set up an appointment and came to finish the repair. I now have a working refrigerator and I am so relived. The two gentlemen were so polite efficient, they did their work and left no mess. I would recommend them to my friends and family. read more

I had a great experience working with Meton. He is a young, hardworking, and honest professional who genuinely cares about helping his customers. Instead of trying to sell unnecessary services, he took the time to understand the issue and walked me through the solution step by step. His knowledge, patience, and integrity saved me both time and money. It's refreshing to find someone who is trustworthy and willing to go the extra mile to help. Excellent customer service and a great company overall. I highly recommend them to anyone looking for reliable and honest service. read more

had an issue with my refrigerator not cooling properly, and I was worried it might need a full replacement. I called this company and they were able to send someone out the same day. Metin was the technician who came, and he was incredibly polite, knowledgeable, and efficient. He quickly diagnosed the problem as a faulty control board, but instead of pushing for an expensive replacement, he actually repaired the existing board right on site! That kind of honesty and skill is hard to find these days. read more

My oven died, and I almost panic bought something new. I reached out to Cousins Appliance Repair via Yelp, and received a response within 1/2hr, on a Saturday yet! The team came Monday, and by the end of the week they had the part ready to install. They graciously offered to work around my schedule, which meant another weekend trip for them. My short experience with the team is they are knowledgeable, prompt, affordable and very clean. I couldn't ask for more. read more

Best experience I've had by far with with any repair person. Came over to my house 30 minutes after we placed the call for a dishwasher that wasn't draining. super nice and knowledgeable. He was so good that I asked him to look at all the other appliances that he services. Took apart my burner on the stove and fixed that. Checked out the refrigerator for an extremely etc. All for a lot than the other providers that I contacted. read more

Cousins Repair did a great job fixing my dryer. They were very responsive, even on the weekend and got me in as soon as it was convenient for me. They went over the issue and explained what they needed to do in order to repair. The cost was inline with what I had anticipated, and overall very satisfied with the job they did. I'd use them again without any hesitation. read more

My GE dishwasher wasn't draining and I called these guys for help. They showed up the same day, figured out it was the drain pump, and replaced it right then and there. Super quick and smooth process. Really appreciated how professional and straightforward they were. The machine's working like new now.Definitely recommend! read more

Requested repair on non- draining dishwasher at 10:00 am. Two service men arrived at 3:00 pm. Great same day service. Reasonable prices.Polite, thoughtful,knowledgeable and thorough personnel who resolved the issue and repaired it. I would not hesitate to call them again. read more

My washing machine stoped draining, water staying inside and cloths come out wet. He came same day and fixed it very quick. You can tell he knows what he doing, very friendly guy. Price was fair too. I totaly recomend! They come milwaukee downtown too. read more

I was having an issue with the drying function on my washing machine. They came very quickly, were professional, fast, and clean. They diagnosed and fixed the problem right away. I'm really happy with their service and highly recommend them! read more

Very responsive and willing to come diagnose my issue next day. They were very polite and willing to discuss all of my questions. I appreciated their proactive follow up to ensure the repair was meeting expectations. Thanks for the help! read more

I got help about my fridge its been 7 month I was trying to fix it I couldn't got help from anybody around this area but this team they were so kind,honest and hardworker 2 ppl you guys deserve all the stars in this app read more

I highly recommend this company. I called them twice they repaired my dishwas and a few weeks later my washing machine. came quickly sane day or next day, explained things well and were friendly and fsirky priced. read more

Very thorough with diagnosis explanation. Showed up to appointment and follow up on time. Provided correct diagnosis to repair ice maker on refrigerator. Were polite and professional. Would recommend. read more

Super professional, quick, and very friendly! Explained everything clearly and made sure the job was done right. I really appreciate the honest service read more

They were friendly, knowledgeable and efficient when fixing my washing machine. I would definitely call them again if I need help in the future. read more

Called them and the repair on my fridge was done in no time and saved me from replacing the whole unit which I was ready to do. Thanks a lot!!! read more

Hey YES YES YES Metin and Furkan were great, courteous and professional and fixed my dryer. Thanks again guys!! Curtis read more