Yesterday , my vehicle stopped running just before the service department closed…read more A.J. In service handled my call with professionalism and kindness. This is not the first time, I have used the Service Dept. Each time, the men have taken care of me like I was a family/friend.

Had a fuel issue. Called them up and they got me in after lunch. Found the issue fixed it as well…read moreas completing a recall issue. Same day in and out. No issues.

Matt Verrett was our salesman at Ultimate Buick GMC in Mtn. Home, AR. He was very knowledgeable and…read morehelpful when we purchased our new 2023 GMC Terrain. He went above and beyond explaining all the bells and whistles our Terrain is equipped with. Matt was also very patient and understanding showing us old, "Technically ignorant" couple how to log into the online equipment the Terrain has. We've bought several vehicles in our 50+ years of marriage, but Matt was definitely the best salesman we've had. Thank you, Matt, for your help. Corbie & Debby Branscum

I bought my 2016 Buick Encore in July 2018 from Josh and he was wonderful. But I'm writing my…read morereview now because after having some issues with my car losing a quarter tank of gas in 45 miles, I took my car in to the service department. They were too busy to get me in to take a look but they called around to several other shops, but no one could get me in. As I was leaving, Josh checked in with me. He contacted a friend of his at a different shop who were able to get me in right away. I can't thank him or all of their team enough! These guys help out above and beyond the initial sale.

Wonderful experience. Worked with Mike. Found our car thru CarGuRus and was immediately available…read more Drove a couple hours to test drive. They had van ready for us to test drive. Friendly, genuine, reasonable and every staffer made our car buying experience seamless. They detailed car before we took it home. Easy to contact, honest, efficient and unregrettable to do car buying business with. Will definitely be happy to do business with them if we come in need of another vehicle.

Kennedy and Alyssa were awesome when we purchased our 2023 Aliner Expedition. We came from out of…read morestate to pick it up and they both went above and beyond to accommodate our schedule and needs. 100% recommend Lakeview Auto Sales!!!

I love this dealership! Alan is a Great guy even though most salesmen are meh at best lol!! Thanks…read morefor always taking care of me even 4 years later still helping me! He will be ordering my next Jeep for me:)

My first time to this dealership. Navigation needed an up date. Estimate was 2 hours for navigation…read moreand software update. I was charged 1 hour because software did not need updating. Everything went well. Was done when estimated, called to notify that it was done. Price was reasonable. So I'm good I'll take my Ram 3500 there again for service.

Very poor experience with the service department. Poor communication, unprofessional service…read moreadvisor and they failed to properly submit the work under the Ford Warranty I had. Service Advisor told me that I didn't have a Ford ESP Premium Care Warranty...I told him 3 times that I have the warranty and he still disagreed with me. It was only when a Ford Customer Advocate got involved that the service department realized that I had a warranty. Then we were casually brushed off as a refund check was issued...no apology or nothing. This was the worst experience I've ever had at a Ford Service Department. I do not recommend.

Had a Ford Truck brought in and Jay supposedly fixed the electrical. Worked for a day and the same…read moreproblem started the next day. He obviously did not do a good job fixing it. Now he can't get to it until two weeks out. I can't use the vehicle until then. He sounded upset with me about trying to schedule a fix sooner when he should be upset at how incompetent his work was.

I write this review with mixed feelings. Having worked in credit unions for years, I have sold…read moreplenty of Route 66 Warranty products. One reason I felt comfortable recommending the product was because I had purchased it myself. The first time I purchased a Route 66 warranty, my vehicle ended up being a total loss not long afterward. I was impressed because they fully refunded the cost of the warranty with no issues. So, after the factory warranty expired on my new vehicle, I didn't hesitate to purchase another Route 66 extended warranty -- a 7-year/75,000-mile plan. Not long after my manufacturer's warranty ended, I started having one repair after another. At first, I thought, "Thank God I bought the warranty." Unfortunately, that feeling didn't last. I will take part of the blame for not reading the fine print closely enough, but here is the issue: I am only in year 3 of the 7-year warranty and nowhere near 75,000 miles, yet I was told the warranty had expired. When I called, the representative explained that the coverage actually ends once they have paid repairs up to the value of the vehicle. According to them, this information is buried in the contract "on page 2, paragraph 2" or something similar. I was furious, to say the least. I asked about the remaining years and mileage on my contract, and the representative basically told me I would need to either go elsewhere or purchase another warranty. To be fair, the warranty did help cover repairs while it lasted, so I can say it is not a bad product. However, consumers absolutely need to read the fine print carefully and understand the payout limits before purchasing. Even the representative at the dealership told me he had never heard of a warranty ending this way. Stay informed and make sure you fully understand what you are buying before you need to file a claim.

if I could give zero stars I would this company only cares about your money not you as a client of…read morea customer! they will always side with the dealership working on your car. This dealership lied to this warranty company making it to where I didn't get any help for coverage. in the end after proving they lied they still sided with the company and I was out the $2000 they were happy to take from me for the warranty! Screw this company and will be reporting the the BBB.