Grace is wonderful! She did a great job. We collaborated throughout, she always checked in with me before the next step. I'll definitely be going back. Felt fresh leaving the salon. read more

Very disappointed in this nail salon. My wife got her hair done here yesterday before our wedding and it was a complete disaster. My wife specifically asked for certain things that the hairdresser explicitly ignored against the what the BRIDE literally wanted her hair to be like. I don't care if you as hairdresser don't think it'll look good in your head. You do not mess with a woman's hair like that on HER WEDDING DAY. Absolutely do not recommend. You will be rushed and ignored. These people couldn't care less about your special day, time to shut up cause they know what's best for you. Save yourself the pain and go somewhere where they respect clients wishes. read more

Kristina Amazing person and hair artist/stylist. I brought in my inspiration picture for color and another for cut. She made it come out exactly the way I wanted!!! I can't highly recommend her enough!! Wish she lived near me in Northern Florida!! read more

Crucial Salon - Hair Stylists Near Me - Chico, California

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i came into the salon with botched hair from my other hair salon and lindsay completely transformed me. my hair has never looked better!!! Lindsay is literally the best and she knows exactly what I want and does it perfect every time read more

Crucial Salon - balayage - Hair Stylists Near Me - Chico, California

I absolutely love love love Crucial Salon!!! All the girls there are wonderful I have built a relationship with all of them over the years of coming in to get my hair done. They are wonderful people who will give you the look that you want. I definitely have changed up my hair quite a few times thanks to this salon I have achieved every hair goal I have ever had. Lastly a big thank you for letting my esa Moo Moo join me in the chair for a couple of my appointments this salon by far is the best I have ever been to. read more

Crucial Salon - Hair Stylists Near Me - Chico, California

Worst hair experience of my life. I left with hair dye on my face and head. Was told to wash it out when I got home. That's not even half of it. Spoke to owner the next day Lindsay Alison, she offered to fix my hair. But then proceeded to tell me to stop interrupting her, and was very rude. After speaking to her I'll take my loss and never go back there. Literally most unprofessional owner I've ever spoken to. Please go else where and avoid a horrible hair experience. Of course she goes and comments so nicely, if you only had that tone and customer service on the phone you wouldn't be getting my review. You are not a very nice person Lindsay. I'll make sure to let everyone I know to beware of your crucially bad customer service. read more

Crucial Salon - Hair dye on my face, I didn't get to get a picture of the actual wet hair dye on top of my head. - Hair Stylists Near Me - Chico, California

Absolutely fabulous!!! Lindsay is a lifesaver! Yay! I'm ME again! She was recommended from a co-worker at Enloe Medical Center and I was not steered wrong. My hair was horribly grown out and was a mess after taking out my extensions. She was meticulous in my weave, I was so impressed with her knowledge of hair color and took the time needed to fix my horrible hair. She was thoughtful, informative and a miracle worker! I am so pleased and made an appointment to come back. I HIGHLY recommend!!! read more

Crucial Salon - Hair colored by Lindsay!!! - Hair Stylists Near Me - Chico, California

Excellent owner,Lindsay Allison! She is passionate about her business and works very hard to maintain a safe, clean healthy environment. She's highly knowledgeable about products and her profession,as she's been an educator with Schwarzkopf color and also does Hot heads extensions. She has run an impressive business for 10 years,and her customers are very loyal,and happy with her work! Check it out for yourself! read more

Worst experience I've EVER had. I've gotten my hair done twice here, once by April and once by Lindsey. Both times butchered my hair, wouldn't recommend this place to anyone. They were also extremely rude and were gossiping to each other talking shit the whole time. Do yourself a favor. Don't entertain them. read more

I've been having my hair done by Kristina for a few years now and I figured it's about time I left a review. If I could give 10 stars, I would. Her professionalism and friendly demeanor keep me coming back. She has the most gentle hands I've ever had in my hair and when she shampoos me, I feel like I want to fall asleep. I look forward to my haircuts because she makes me feel welcomed and comfortable. There is no one else I trust to do my hair. read more

The entire staff is excellent at what they do! Nail tech does some of the absolute best nails in Chico! I haven't broken one nail since going there exclusively. The owner and all her staff constantly are upping their game with annual classes with the latest certification in what's new and hot in the hair industry. Everyone gets along and the energy of being there is so happy and fun. 2-3 hours in the chair always goes by so fast! If your looking for a new salon in Chico give Crutial a try. They will not disappoint! read more

Crucial Salon - Never Disappointed! Always Happy! - Hair Stylists Near Me - Chico, California

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After weeks of contemplating where to go for a much needed cut, I decided on Crucial Salon. They have good yelp reviews and offered a $30 for $40 deal. I booked with April. I asked for long layers with curtain bangs. With this style, most hairstylists would fix my side part to a middle part. Not a huge deal but I appreciate that April took notice of my preference and made adjustments. She was super sweet, thoughtful, and did a wonderful job. My pictures does not do the cut justice. Best part is my husband noticed and complimented my haircut . read more

Review is for Christie, who is the nail tech working out of Crucial. She hasn't been there long, but I would expect her books to fill up quickly. Christie is so insanely talented. Find her Insta page and look at her nail art. If you are looking for nail art, she's got you covered. I was in town for a couple of weeks and needed a fill with with a basic french polish. Christie is incredibly detailed, careful, skilled, and pays amazing attention to detail. She's been doing nails for a long time and clearly has her techniques perfected. She was also delightful to chat with while I had my service. Looking for great nails? Head over to see Christie. read more

I have been going to Lindsey for years now. I moved to Sacramento about 3 years ago and still make the trip up to Chico for my appointments because I don't trust anyone else to do the stellar job Lindsey always does. She is reliable, fun and always honest about what's best for your hair! My hair always looks great when she's done with me and I get so many compliments! She uses quality products which provide lasting color and minimal damage! I only get my hair cut/colored a few times a year but somehow it still looks healthy and vibrant in between appointments! If you are looking for a high quality, reliable hairstylist Lindsey is your girl! She always stays up to date with the new trends and is not afraid to try bold looks! You can count on her to leave you looking your best! read more

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April did a great job on my hair. I haven't had my hair done professionally in years and she truly brought my hair back to life. I love it so much! Thank you again April! The best 21st bday present ever read more

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If you love having beautiful hair & nails then I highly recommend Crucial Salon!! Great location, excellent service, and kind & knowledgeable staff. I've recommended Crucial to many of my friends and coworkers and their feedback has been positive as well. read more

The owner of the salon, Lindsey allison, is Totally unprofessional and very rude. The service is of bad quality apart from being over priced. read more

I never usually get my haircut! When I moved up to Chico I thought I'd cut it and give it some layers. This was my second time at Crucial with April. She is super sweet and will do everything to make it look how you want it to. I definitely recommend and her prices are doable ! read more

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I haven't had my hair done here yet, but Kaytlyn is easily one of the best nail artists in Chico! If you're anything like me, and you're tired of the sloppy work and crap service you get from most of the popular nail salons around town, you need to book an appointment with Kaytlyn, RIGHT. NOW. I am super stoked to have found her, and I will never go to anyone else as long as she is in Chico! Almost every time I come in, she has new colors or new rhinestones/charms or new stamps or new foils or new chrome powders or new "mood" gel polish colors...OMG I'm like a kid in a candy shop! I just pick my colors and let myself be her guinea pig; she has never let me down and I love not having to make decisions lol. The ladies in my office visit my desk after I get a fill just to see what Kaytlyn has come up with, this time! The photos are from her Instagram, but these are just a few of the sets she's done for me. I think the thing that impresses me the most about Kaytlyn's work is not only how beautiful it is, but how precise and clean it is, especially compared to how much she charges. I was expecting to pay significantly more than the other shops in town, but I was pleasantly surprised to find that she really doesn't charge more than anyone else does. Kaytlyn is actually saving me money, overall. Because of the quality of her work, I don't have to get fills quite as often, so she saves me time, too! The products and tools she uses must be great quality; I could easily go a month between fills if I needed to. A fill at any other shop in town lasts me two weeks at most before the edges want to fall apart! Overall, I couldn't be happier to be one of Kaytlyn's regulars, and I look forward to my next appointment! read more

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I wasn't going to post a bad review since I got 70% of my money back but I thought I would save someone from getting their hair damaged. I went to see Mikyla and she ruined my hair. I wanted a light brown balayage and my hair is so dead now. She separated my hair in 4 parts and bleached them and rinsed them separately I've never had someone do that. Not only that but she left me sitting there with bleach on half of my head while she blow dried someone else's hair and didn't say anything when she left. My hair is so brassy on the top when I told her multiple times I didn't want brassy hair. I wanted a trim and she cut off way more than that because I know she knew she messed up and killed my hair. I had my hair in layers and my shortest layer is so short compared to my length I'm going to have it cut even more to make it look even. My hair was literally falling off as she was blow drying it. On top of that the root smudge looks so patchy and I walked out with brown hair dye on the sides of my scalp. I know she should have seen the hair dye when she blow dried my hair and could've rinsed properly. I have a little bit of hair now full of breakage, split ends up high on my head, and I have to tie my hair tie three times so it won't fall off. I was there from 11-5 and the salon itself is the dirtiest one I've ever been with. On top of that this was before my graduation weekend :( Hopefully this helps someone. read more

Crucial Salon - Hair Stylists Near Me - Chico, California

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I have been a client of Lindsay's for 12 years (the owner of Crucial Salon). I arrived for my appointment yesterday to find her and the client before me not wearing a mask. When it was my turn, I kindly and respectfully asked if she could wear a mask when doing my hair. Lindsay started yelling and slamming cabinets and had tears in her eyes and went on a total rage of how she doesn't have to wear a mask. I was appalled at her reaction and felt so unsafe. She then told me to leave her salon and said she was going to charge me a "no show" fee and call "authorities" on me. I am so hurt by the way she behaved. I've been a loyal and loving customer of her business and her work. She's a great hairstylist but she's a huge public health risk. Wearing a mask isn't political, it's a reasonable request and required by law in salons. And now I just feel so violated with how she treated me over a respectful and reasonable request. Her response below is a lie. She knows she's lying too. She didn't offer to wear a mask. I politely asked her if she could and she instantly started complaining about how she can't breathe and she wouldn't even wear it over her nose. She then went on a rampage about how "the county is open" and how she shouldn't have to wear a mask. It was such a big deal to her and she was obviously triggered, she was acting so crazy. It was shocking. I couldn't believe she had that reaction. I continually kept trying to calm her down and tell her everything was fine and there was no problem. She just kept raging and told me to get out. I am a social worker, I know how to de-escalate people -- I'm not one to set people off or incite more rage. I also never said I was going to call the Health Dept on her -- LINDSAY was the one (in her rage) to say she would dial the health dept so she could show me that she didn't have to wear a mask. Lol she is lying so hard in her response below and she knows it!!! Lindsay is definitely wrong in this situation and I am owed an apology for what she did. Never had a problem with her in the 12 years I've gone to her -- always loved and supported her. This just came outta no where. read more

Came in a couple minutes early for my daughter's appointment, witnessed Lindsay cutting a customer's hair while neither of them wore masks. When the previous customer left, I politely inquired if she was going to wear a mask (as it definitely required as of today, October 1, 2020) and she aggressively answered "Nope!" I said we'd wouldn't be able to keep our appointment as a result and she only replied with "Okay! Bye!" She may be an amazing stylist, but Crucial is not following state mandates and they seem pretty dang proud of it. read more

I've been getting my nails done by Kaytlyn for 5 years and I would never go anywhere else. Kaytlyn does an amazing job, and can handle any design no matter how simple or complex. I get so many compliments on them, no matter what the design, and she always makes sure I walk out happy. Kaytlyn is also one of the sweetest people ever and she's become a great friend through the years. Lindsay is also amazing. She does great eyebrows, and she fixed my bangs for me without an appointment after I butchered them. Lol I would recommend Crucial Salon to anyone. You won't be disappointed. read more

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Got a great service today from Kristine for a basic haircut. 5 min before the appt Kristine called and texted me that an unforeseen obstacle might make her 10 mins late. I really appreciated this, so I wasn't left wondering. She arrived just a few minutes later and got me started right away. Very professional in handling the situation. She got me seated right away. I have wavy/curly hair that is kind of unruly and honestly had only had 1 trim the past two years. We talked briefly about what I wanted (a trim and to tame it - she suggested layers and long side bangs). Next she washed my hair and we talked about a scalp condition that had been aggregated by stress (itchy with flakes). She gave me some great feedback about what to do and products I could use to alleviate it. The cut turned out well, and she blow dried and flat ironed it to check for evenness and a basic style. I would go back to Kristine. Also a great value - only $30 for the cut. Overall impression of the salon: it seemed like a slow morning. Just me and one other client (but only two stylists, so maybe fully booked for the morning). The place had a low key vibe - the location has only been open a few months. I give Kristine a 5 and the salon as a whole a 4, with the expectation it will grow into a 5 as it becomes more established. read more

Crucial Salon - Cut by Kristine - trimmed a few inches off, added light layers, and a little bit of side bang. Very satisfied. - Hair Stylists Near Me - Chico, California

I finally decided to leave a review because to this day I refuse to go to any salon... I booked a hair trim with April if I can recall correctly, SUPER SWEET and nice ! She made me feel comfortable and at ease until a lady with dark black hair ruined the experience for me. She commented and said "ew what happened to her hair" before her judging she should have looked at her own fried hair. Not sure her name or who she was but she was working there and she is the reason now again I am not going to salons again for the horrible experience in the finale. Anyways, April thank you for make me feel important. I hope one day you can open your own salon and not work for someone or with someone that sets the environment in such a negative way. read more

I got a balayage and haircut with Lindsay yesterday and I LOVE IT!! I'm super picky about my color, but she delivered ABOVE expectations. She worked efficiently and carefully and I'm sooo happy with the results. The color looks even better today than it did yesterday?! ‍ My daughter and son had haircuts with Christina and they had so much fun chatting with her while getting beautified. She's so friendly, they adored her! Thank you, ladies!! As long as we live within a 2 hour driving radius, I'll happily make the trip to get my color done with Lindsay. 10/10 recommend. read more

Krista Hagen knows her Stuff!!! She is the Best all around Color Guru, Hair Stylist and knows what Hair Cut will Complement You as an Individual!!! I highly recommend Crucial Salon and Krista for all your hair styling services, I guarantee you will be completely satisfied. My new Look!!! Janis Webber read more

Crucial Salon - Hair Stylists Near Me - Chico, California

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I'm a stylist new to town who was just looking to get in somewhere quick (since I don't know any fellow stylists here yet) to get my horrid grown out neckline cleaned up. Everywhere I called either didn't answer or was booked out for the day, but I finally called Cruicial Salon and they got me in within 40 minutes. I had Krista and she was very nice and professional and amazing and knew what she was doing! She cleaned up my neckline which shaped up my whole haircut and made it look so much better and paid so much attention to detail but also had me in and out real quick at a super affordable price ! I've never had a simple neck clean up look so good before, I didn't think it could look this good! 5 stars! Thank you Krista If I wasn't a stylist myself and starting at a new salon soon I would be a repeat client for sure. read more

Crucial Salon - Hair Stylists Near Me - Chico, California

I cannot say enough good things about Crucial Salon! I have been going there for my nails for about 7 months. Kaytlyn is the nail tech there and she is amazing! I have not seen nails comparable to her work in Chico! I come in with visions and ideas and she makes them reality! If you are someone who loves to get your nails done you have to go to Kaytlyn! The whole staff there is awesome too! The ambiance is great and consistent. My friend had her hair done there because she knew I went to the salon. She walked in with patchy at home red box color and walked out looking red carpet ready thanks to Yasmeen! This local salon is definitely worth a visit. read more

Crucial Salon - Hair Stylists Near Me - Chico, California

Lindsay is in one word: AMAZING. I used to have bleached out, damaged hair. That was all turned around after meeting Lindsay 8 years ago. She always has great input and is up to date with the latest trends and styles. I get constant compliments on my hair about how healthy and great it looks. I have to give Lindsay all the credit because I do nothing with my hair other than wash and brush it, her cutting and coloring skills do the rest. I refuse to let anyone else touch my hair, she does all my updo's and even did my wedding hair because I knew I would have one less stress knowing it was in her hands for my big day. I plan on going to Crucial forever!Your review helps others learn about great local businesses. Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees. read more

Crucial Salon - Hair Stylists Near Me - Chico, California

Krista has been my go-to stylist for a few years now and I love what she does with my hair! I always leave feeling fabulous. This time though, it was my daughter's turn for a hair cut. She's two and was terrified; all day she kept saying 'I don't want to go to the dentist.' Haha. Krista was so patient and kind, showed her all the fun things and really warmed up to her. Even 'cut' her teddy bear's hair to show it was no big deal. My daughter left the salon with a cute trim and told me she wants to come back. We both had a great experience. Thank you Krista! read more

I am always nervous to try a new salon, but Crucial was everything. The atmosphere is great and everyone is friendly and professional. I had my hair cut by Lindsey, and it is seriously one of the best haircuts I've had in a really long time - it's just beautiful. Absolutely recommend. read more

None of the stylists were wearing masks. When a customer expressed concern they were told to go somewhere else. Incredibly disappointing.

I'm so grateful for having stumbled upon Crucial Salon. As a student, I have a budget; as a human being, I also have a standard. I haven't had to compromise as a client here. I've had the pleasure of visiting Crucial for: waxing, facials, highlights, and a hair cut. A few words on Jordan, the fabulous esthetician: I've been visiting Jordan for an eyebrow + underarm wax for the past few months and have been pleasantly met with flexibility, consistency, and kindness. I can always count on the use of quality product and a careful hand. Additionally, I've taken to splurging on facials every three or so weeks ( I'm telling you, it's justifiable). I have sensitive skin, and Jordan is always so great about catering to my skin's condition while treating it according to past appointments with her. As if I didn't need any more reasons to visit, she's so great about offering deals on the website or Facebook. Of course, there's also Kristine: while I've only had one visit with Kristine for highlights and a cut, I'm already confident that I've found my hair dresser here in Chico. She was prompt, professional, and actually listened to what I was looking for (which is surprisingly difficult to come across in my experience?). I've received countless compliments on both the cut and color, and I'm so excited to schedule another appointment with Kristine. read more

I am so happy with Crucial Salon! The location, atmosphere and most importantly the stylist! I have extremely thick, course hair and it takes a knowledgeable stylist to cut and style it in a way that makes it fall beautifully and feel silky to the touch. Kristine did all of this on my first visit! I will be recommending Kristine (as well as the other stylists Lindsay and Samantha) to my family, friends, and co-workers. Crucial Salon rocks! read more

Crucial Salon - Love my hair cut from Kristine! My hair was a mess and she tamed it beautifully! - Hair Stylists Near Me - Chico, California

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Kristine is amazing! Tamed my thick unruly hair! Perfect highlights, great lowlights and a fabulous cut on top of all that! And if that weren't enough, she cut my husbands hair perfectly, and also custom cut styles for both sons. And they are 20 something's and hard to impress. Wow! Just wow! read more

Crucial Salon - Great color & cut - Hair Stylists Near Me - Chico, California

I have been waiting for an excellent stylist and have found one a Crucial!! Kristine gave me an amazing cut that I showed off all day. She masterfully executed layering and texturing my very long hair!!! These stylists are not afraid of creating what you want!! read more

Crucial Salon - Kristine did an amazing job!! - Hair Stylists Near Me - Chico, California

I really enjoyed my facial from Jordyn. The whole experience was awesome. She was gentle and she explained everything she was doing to me and explained that some of the lotions do tingle because she did use things that I never had before. She gave me an amazing massage. I wish she did arms and hands but that's okay the neck was awesome. I really appreciated that she did not try to sell me stuff. She did not try to diagnose my skin to convince me to buy products and I like that. Nothing kills a mood more than "hey here is this product you should get it." Just saying. read more

My review is specifically about Lindsay. She has been cutting my hair for years. I have traveled with her when she moved shops. I can honestly say she knows her stuff! After having her cut my hair the first time I never went to anyone else and never will (as long as she's working). It's like she treats everyone as an individual. She knows my hair type, understands how it will fall, how it shapes. She takes her time and is a perfectionist. I can't praise her enough. She understands that I'm pretty low maintenance at home and can cut my hair in a way that's super easy to manage, even for someone who only washes and breaks out the blow dryer on rare occasions. Besides her attention to detail she is very knowledgeable about hair in general. How to treat it, care for it and be responsible with it. I'm not the only person who agrees. My super introverted, could care less about style husband also gets his hair cut by her because he feels comfortable with the work she does. For men she doesn't just pull out the razor and go for it. She works with it making it the correct shape and frame for their face. I couldn't recommend Lindsay any higher. She is the best :-) read more

****Great Job****Must Go*** Had my first appointment at Crucial Saturday w/Lindsay and she did a Great Job. She took her time looking over my heat damaged neglected head of hair, asked me how I would like it too look and went to town making me look better. Now my hair is healthy and shiny again and my boyfriend even said my haircut looked "hot" and he doesn't give compliments... After the haircut we went over colors for when I come back in Feb. to get low lights... If you want someone who is dedicated to making you look better and knows their craft then you need to get into Lindsay at Crucial....she will make you "hot" Thanks Lindsay can't wait to see what you do with my hair in Feb. Billie M. read more